Our History
Grace, Kennedy & Company Limited was founded on February 14, 1922 by Dr. John Grace and William Kennedy.
Prior to the founding of Grace, Kennedy, these two gentlemen worked for Grace Limited, a wholly owned subsidiary of W.R. Grace & Company of New York City, New York. In the United States a brief post-war economic boom which lasted from 1918 until the summer of 1921 was followed by an equally brief but sharp recession. Insolvencies tripled between 1919 and 1921. W.R. Grace and Co. of New York felt the pressure and decided to divest its Jamaican branch
Dr. John Grace realized that Grace Limited in Jamaica was not itself a failing concern but that it was being divested in order to relieve the pressure from the parent company in New York. He decided to keep it. Fred W. Kennedy, who recommended that James Moss-Solomon, then with United Fruit Company, be invited to join the new firm as Accountant, backed his decision. Like Kennedy, Moss-Solomon was of Jamaican stock.
Thus on February 14, 1922, St. Valentine’s Day and Fred William Kennedy’s Mother’s Birthday, a new firm, Grace, Kennedy & Company Limited was launched on the successes of its predecessor.
The Memorandum of Association gave the Company room to carry on a general mercantile and commercial business and any other business, manufacturing or otherwise, as its Directors deemed desirable ‘…. To enhance the value of or to render profitable any of the company’s property or rights’. It was a widely permissive document. Subject to alteration or addition as the Directors might deem expedient. The Capital of the Company was £25,000 divided into 250 shares of £100 each, with power from time to time to increase the capital.

The first Directors Meeting of Grace, Kennedy & Company Limited was held on February 15, 1922, at the offices of Cargill, Cargill and Dunn, solicitors, 4 Duke Street, Kingston. Those present were Dr. John Grace, Governing Director; Fred William Kennedy, appointed a Director.
The meeting appointed the Colonial Bank as the Company’s bankers; G.F. Wallace, secretary; James Moss- Solomon, accountant; and Cargill, Cargill and Dunn, solicitors, instructed to retain H. M. Radcliffe as counsel.
The Company’s cheques were to be honored on the signature of the Governing Director alone, or together with that of Fred William Kennedy; and an agreement was to be concluded between the Company and Mr. Walter Fletcher for the management of the former Montego Bay branch of Grace, Limited, which had also been acquired by Grace, Kennedy & Company Limited.
The former Grace. Limited branch in St. Ann’s Bay had been closed and was not purchased by Grace, Kennedy & Company Limited.
In July 1922, G. F. Wallace resigned as Secretary and R. P. Galloway was appointed in his place. In August 1922, Messrs. Wood and Carmen were appointed as the Company’s auditors and Cleveland R. Grace was appointed as Director.
The first Annual General Meeting of shareholders was held on March 5, 1923. Those present were Dr. John Grace, Fred William Kennedy, Cleveland Grace, and Walter Fletcher. R. P. Galloway attended as Secretary. The Governing Director announced that ‘…. The past year’s business had turned out as anticipated’, and presented the Balance Sheet to December 3, 1922. It was moved by Walter Fletcher, seconded by Cleveland Grace, and unanimously agreed, that a dividend be paid on shares on April 15, 1923.
An early and important concern of the new Company was office accommodation and warehousing facilities. The Grace building at 64 Harbour Street contained room to spare, but wharfage was inadequate. In March 1923, At A Directors’ Meeting. Dr. Grace raised the matter. He proposed that the Company should enter into a joint agreement with the Jamaica Fruit and Shipping Company for the lease from Grace, New York, of 64 Harbour Street, only part of which was, in fact occupied and leased by Grace, Kennedy; and for building a wharf and improving the premises. The cost of building and improvements would be equally shared, each party putting up £4.000. He proposed that Grace, Kennedy should raise this amount by the distribution of 20 shares pro rata to existing shareholders, which would yield £2,000, and by borrowing £2,000 on the security of the real estate of the Company’s branch in Montego Bay.
The three other Directors endorsed all these proposals, and the joint lease agreement was signed in June 1923. By March 1924, the wharf had been completed ‘within estimated costs’ and was in operation. It was then decided to add an oil-store and a tramway to service the wharf, which promised to be a profitable venture. It was, not, however, all good news. Following the decision to borrow, the Company had issued £1,500 in debenture shares on security of the Montego Bay property, but in 1923 that branch had lost £2,500 in bad debts. The performance had not improved in 1924 and at the end of March 1925:
With unanimous agreement of the shareholders, the Montego Bay business and property…. At book values (stock, debts, real estate and plant) less 5%.
Notices had been issued to debenture holders that debentures would be redeemed with a bonus of £2.10s plus interest at 6% per annum to the date of redemption, set at May 7, 1925. Nor, indeed had the wharf fully met expectations. It seemed a little early to be sure, but importations during 1924 had been lees than expected. Thus, the tramlines had been laid but, because of new regulations governing construction and the high costs that would be involved, there was still no oil- store.

One of Grace, Kennedy’s early interests was in solar salt obtainable from Pigeon Island. The main problem was transportation, and in 1928, a year of good business and few bad debts, the Company purchased a share in a schooner, the Admiral Beatty, and had the vessel fitted with a motor engine. It had promised to be a direct money-maker and also to put the firm in ‘a satisfactory position in the importation of salt’ but, in fact, the Admiral Beatty showed a small loss on operation during that year, and in December 1931, whatever had happened between the times, ‘the loss of the Admiral Beatty’ was reported at a meeting of the Directors. The news was disturbing. Only a month earlier an agreement had been reached by which the Jamaican and Turks Island Government would provide a subsidy towards the cost of the vessel; and a contract had been drawn up with F.C. Grant and W.D. Wood of Turks Island for salt to be provided in 1932-33. One result was that the Company ‘had to absorb losses on Pigeon Island’ in 1932.
In 1935 Grace, Kennedy acquired Standard Soaps, a small manufacturing business; but that was soon resold to Jamaica Coconut Producers, thus becoming the origin of what subsequently became Seprod Limited. Another brief and unsuccessful venture was made in association with James Gore, an outstanding Jamaican entrepreneur of the time. With him, Grace, Kennedy moved into the manufacture of cigarettes. A Directory of Kingston business concerns recorded the new development in a nice example of 1930s public relations style:
Messrs. Grace, Kennedy & Co., Ltd., has recently added to its many activities a well-equipped cigarette factory. One of the machines there turns out every minute hundred of cigarettes ready for smoking. Another noteworthy machine, said to be the only one of its kind in Jamaica, is an ingenious one that packs the cigarettes with amazing celerity and accuracy. The tobacco used for the Company’s cigarettes is Virginia blended with Jamaican tobacco; and the cigarettes under the names of ‘Missing Ball’, ‘Plus Fours’, and ‘Turf Club’, are all very popular.
That was no doubt the hopeful expectation of these remarkably named brands; but, alas, they could not compete with rival goods from England such as Players, Gold Flake and Three Castles, or the locally produced Four Aces, Royal Blend, and the mentholated Zephyr. The business failed.
Those were minor setbacks. In the 1930s Grace, Kennedy and Co., Ltd. were representatives of thirty-two overseas manufacturers. They imported a wide variety of goods, including steel safes, liquors, rice, silks, salted and pickled fish, tonics and flour. And the most important of these were the salted and pickled fish and meats, together with rice and flour. The wharf was highly profitable and trade was good. In 1928 the Company, jointly with the Jamaica Fruit and Shipping Company, had purchased adjoining premises belonging to Lindo Bros. and extended the Grace Wharf by 150 ft. Grace, Kennedy’s share of the cost was met partly out of surplus and partly by the issue of the preferred shares. In 1929, the extended wharf accommodation had been ‘full of business’, merchandise warehouses had to be given over to the use of the wharf, and the Directors decided in 1930 ‘to exercise our option to acquire the freehold wharf premises’. By January 1931, and again jointly with the Jamaica Fruit and Shipping Company, the purchase of the wharf From Grace Ltd., of New York, had been completed. The half-cost had been £12,500. The agreement between the purchasers was that if either party wished to sell out its half- share it should be offered to the other at the actual cost less depreciation. Altogether, it was a bargain.
Lindo’s Lumber Wharf and the old Grace Wharf, together with their extensions and improvements, now formed Grace Wharf, which was valued as follows:
- Lands only – £21,000
- Offices, 64 Harbour Street – £ 6,500
- 4 Concrete Warehouses – £11,600
- The Newly Built Pier – £11,900
- Extensions to 64 Harbour Street – £ 2,000
- Total £53,000, or £26,500 to each party.
- The extensions to 64 Harbour Street were to provide offices for Captain List of the Jamaica Fruit and Shipping Company, Mr. C.E. Johnston of the Banana Producers’ Association and, on the ground floor, a customs office and a passengers’ reception room.
It was on the provision of basic foodstuffs for the garden-boys and the labouring classed in general, that Grace, Kennedy’s later success was to be founded. In the mid-1930s, Grace, Kennedy & Co., Ltd., now general importers, commission merchants, wharf owners, and steamship and insurance agents, was a steadily growing enterprise as their advertisements of the time clearly indicate. Among their advertised goods was flour. Imported counter flour and salted codfish were staple items of working-class diet.
In 1933 another young Jamaican, a relative through marriage of the Moss-Solomons, had left school early, as Fred Kennedy and James Moss-Solomon had done in their time, in order to help the family living. His name was Carlton Alexander, and he had found employment with Grace, Kennedy as a billing clerk. On an afternoon in 1937, Carlton Alexander, then four years with the Company, was with one of its customers. He accepted an invitation to lunch, which consisted of roast breadfruit, salt-fish and pear. Alexander asked the host if he would take his supplies of counter flour from Grace, Kennedy. His host agreed, and it might well be claimed that Grace, Kennedy & Co., Ltd. was carried through World War II on vast flotillas of flour dumplings.
On the next day, the Colonial Government in Jamaica acted to prevent profiteering. The Competent Authorities, in two separate Orders dealing with food supplies and with other articles, banned the exportation from Jamaica of comprehensive lists of foodstuffs and other goods, whether of local production or imported with intention to re-export. Only by special permission, applied for and given in writing, would any export of any of the articles listed be allowed under special permit issued by the relevant Competent Authority. In addition, a Foodstuff Prices Board would meet within a few days to fix prices and until then no price, whether who lesale or retail, should be marked up beyond those prevailing up to the end of August. Again, special cases for consideration would have to be addressed, in writing, to the Competent Authority. Any infringement of these regulations and any offer of goods above the prices to be set at intervals by the Government should be immediately reported to the Competent Authority, and those found in breach of the regulations would suffer ‘severe penalties’.
Another regulation severely restricted the movement of ships and the showing of lights in any harbour, and banned any officially unauthorized agreement ‘for indemnity, insurance or re- insurance’ in respect of any vessel or any cargo leaving Jamaica.
Imports had also been regulated. Import licences had to be obtained, and importing firms, such as Grace, Kennedy, were allotted quotas based on their share of the market over the eighteen months prior to the outbreak of war. The trade in counter floor in which Grace, Kennedy had expanded now paid rich dividends. The Company was given a quota of about a quarter of the total import of that commodity. Quotas of other imports allotted to Grace, Kennedy also reflected the growth of their business since 1922. One other, worthy of particular mention because of its general consumption in town and country, was saltfish, for which Grace, Kennedy was given a 7% allocation of total import. There were also minor wartime windfalls. By the end of September 1939, there was a shortage of salt. The main source of supply had been Germany. That was now cut off. Domestic users, and the leather- making industry, which used large quantities in curing hides, found salt scarce and expensive. Merchants admitted to depleted stocks and rising prices. Grace, Kennedy had for some years been marketing small local and regional supplies including the solar salt from Pigeon Island, and so was already in a position to supply at least part of the island’s needs
The Memorandum of Association gave the Company room to carry on a general mercantile and commercial business and any other business, manufacturing or otherwise, as its Directors deemed desirable ‘…. To enhance the value of or to render profitable any of the company’s property or rights’. It was a widely permissive document. Subject to alteration or addition as the Directors might deem expedient. The Capital of the Company was £25,000 divided into 250 shares of £100 each, with power from time to time to increase the capital.

On the export side, Grace, Kennedy, suffered less than those merchant firms by which Jamaican produce valued at over £5,000 – hides, coffee, pimento, divi-divi – had been exported to Germany shortly before the declaration of the war and had not yet been paid for, as was normally the case, with the exchange of goods from that country to be supplied in barter trade.
An idea of the prices of controlled items a few months after hostilities began is given in a list published at the beginning of April 1940. Maximum retail prices of selected goods were:
- Pickled Beef – English per lb. – 8 1/2d
- Pickled Beef – Australian per lb. – 9d
- Pickled Beef – American per lb. – 10d
- Red Peas per quart – 9d
- Cornmeal per lb. – 2d
- Codfish per lb. – 6d
- Coconut Oil, unrefined, per quart – 1s 6d
- Canadian Cheese per lb. – 1s 6d
- Baking and Counter Flour per lb. – 2 1/2d
- Mackerel per lb. – 4 1/2d
- Condensed Milk (varied according to brand, about) per tin – 7d -7 1/2d
- Pickled Pork per lb. – 9d
- Rice (according to source & quality) per lb. – 1 1/2d – 2 1/4d
- Soap, Imported per bar – 7 1/2d – 1s 1d
- Soap, Local per bar – 6d – 1s
[£1 = 20 shillings; 1 shilling = 12 pence (d); 1 penny = 4 farthings]
The rapid advances of the German armies through Europe soon dissipated early expectations of a short war. By the middle of 1941, only Russia and Britain stood in defiance of the German onslaughts. In the east, Russian armies fought desperately to hold off German advances; in the west, British naval and air forces waged unceasing battle against the growing menace of the German submarines. On the high seas, between mid-1940 and the end of 1941 the German U-boat fleets had inflicted increasingly severe losses on the British Merchant Marine. More than one-third of the total pre-war tonnage had been sunk. And, in the Far East, on December 6, 1941, a cablegram from Singapore informed the British High Command that Japanese warships and troop-transports were steaming westward. Next day, without declaration of war, Japanese land and naval forces attacked British Malaya and Hong Kong, and the Japanese air force blasted American warships in Pearl Harbour. By the start of 1942, the conflict was global. Here in Jamaica, the impact of wartime conditions seriously affected the merchant- firms. The submarine menace in the Atlantic severely diminished trade with Britain, and enemy control of continental ports put traditional European markets beyond reach. With the entry of Japan and the United States into the war, the situation worsened.
During the 1930s the banana trade accounted for over 50 per cent of the total value of visible exports. In 1937 a high mark of just under 27 million stems had been shipped; but the banana trade was a fragile base for the island’s economy. Bananas are a perishable commodity. Wartime scarcity of suitable cargo-space, the irregularity of the arrival and departure of ships, and the slow, weaving passage under convoy in the attempt to evade the German submarines – all militated against the trade. So too did the fact that it was essentially a luxury trade. In wartime, transport systems, curtailed by enemy action, are concentrated on the movement of basic necessities and of men and supplies for battle.
Wharves and Workers
Towards the end of the 1930s, the Colonial Government was concerned with congestion on the wharves on the Kingston waterfront, a situation which not only impeded the collection of custom duties, a matter of direct importance to the colonial revenues, but also facilitated pilferage, a matter f concern to the shipping companies as well. One of the most congested was the Grace Wharf, and the most notable of the buildings in which various shipping companies had their offices was 64 Harbour Street, the home of Grace, Kennedy & Co., Ltd., agents for the Aluminum Line and the Grace Line. There also were the offices of the Jamaica Banana Producers Steamship Company and the Jamaica Fruit and Shipping Company.
Within the offices of Grace, Kennedy & Co., Ltd., James Moss-Solomon, now a Managing Director, was more involved in the firm’s trading and merchandise activities. Luis Fred Kennedy dealt rather with shipping, wharfage, and port-services and this brought him into direct confrontation with Alexander Bustamante who on occasion pointedly held his mass meetings on the corner by 64 Harbour Street. It has a hard-fought duel between an established and tough-minded employer of labour and the newly arrived leader who was organizing workers into a powerful bargaining unit. ‘Busta’s sometimescaustic humour was displayed in one of those street-corner meetings. Luis Fred Kennedy had slipped and broken his ankle while on one of the wharves and, in one of Busta’s famous verbal assaults, was subsequently referred to as ‘bruk- foot Kennedy’ the lame exploiter of unorganized working- men. On January 23, 1939, the Bustamante Industrial Trade Union was registered.
As each sought to counter the moves of the other, Alexander Bustamante and Luis Kennedy found a mutual respect, which developed into private friendship. One of Kennedy’s interests was farming, though an unfortunate venture into tobacco growing had persuaded him that agricultural enterprise was not for him or for Grace, Kennedy & Co., Ltd. Nonetheless, he owned property on the road to Irish Town in Upper St. Andrew on which, though he did not live there, he farmed and raised a few pigs. That property, now ‘Bellencia’, was later sold to Alexander Bustamante who spent his last years there where his widow, Lady Gladys, as she is known, still resides.
Kennedy’s active response to the formation of the Bustamante Industrial Trade Union was double-edged. He was the moving spirit in the establishment of the Shipping Association of Jamaica, and, through that body, in the organization of a rival group of ship and dockworkers. The Shipping Association, also formed in January 1939, was an employers’ union of steamship companies, their agents, and wharf-owners. Its given objectives were to regulate all questions affecting its members’ interests, to ‘support and protect the carrying on of [their] business according to fair and honest principles’, and to establish ‘fair and reasonable rates of earnings and any conditions of employment’ with a view to uniform practice among its members.
Kennedy also engineered the formation of Kingston Wharves Ltd., an association of some of the leading wharf-owning companies. When the protracted and sometimes bitter negotiations were completed, all the wharves (except those belonging to the United Fruit Company, J. Wray and Nephew, and R.S. Gamble) had been brought together in a company in which Grace, Kennedy & Co., Ltd. held shares. Between the Shipping Association and Kingston Wharves, Luis Fred Kennedy had managed to range the employers of dock-labour and most of the places where such labour was employed against the youthful BITU.
There was more. The Shipping Association, with the assistance of stevedore contractors and wharfingers employed by its members, compiled a list of dockworkers who were not members of the BITU, gave them workers’ identity cards, and established a labour compound from which they would be called whenever the Association’s members required labour. This newly formed workers’ union was led by Seymour Warner, himself a dockworker, chosen by the Association for his recognized ability as a leader. As might be expected, rivalry followed between Warner’s men and the BITU, and further dissatisfaction was felt among other dockworkers belonging to neither group who now found themselves out in the cold. Ensuing strikes and unrest disrupted waterfront operations. In addition, between 1940 and 1945, warfare in the Atlantic and the Caribbean greatly reduced the numbers of vessels entering the Port of Kingston. In 1937, 1,284 steamships had entered the port. In 1941, only 652, and in 1943 the lowest number, 267, came in. In 1949 the number was still only 738. In that year, Alexander Bustamante proposed the establishment of a Port Authority to resolve the dockworkers’ dissatisfactions:
…. A favoured 25 per cent of the men are getting 50 per cent of the work while 75 percent of the workers have to be satisfied with the other 50 per cent.
The volume of imports had been much diminished, though unit values rose as a result of shortages and increased costs brought on by the war
Food Scarcity and Controls
In September 1942 the Acting Food Controller had issued an Order limiting bakers to half their normal supplies of flour and also a request to consumers of counter flour to limit purchases. The shortages due to shipping conditions, he said, would be temporary. Imports in the following year did, in fact, increase by some 48,000 bags and in the period 1943 to 1945 importations of flour and salted fish greatly increased while the total tonnage of all cargoes landed at Kingston declined. Grace, Kennedy and Co., Ltd. held a large share of the import quotas of flour and salted fish, basic items of consumption by the general public.
They were, also, items subject to strict price controls and price subsidies, in order to protect the consumers. From 1941 to 1942 only cornmeal, flour, rice and pickled meat had been subsidized. The British Government had met the cost, about £21,000. In 1943, the list of subsidized commodities was extended to include all pickled and dried meats, sausages, imported red kidney beans, codfish pickled fish and butter. It was expected that the cost of the subsidies would rise to over £200,000. The enormous increase, difficult to maintain, was the result not only of the extended list of items but also of the increasing cost of the imported goods, which necessitated higher subsidies to sustain the local fixed prices.
Luis Fred Kennedy moved to meet the crises as they occurred, In 1941, at the height of the war, shipping had been the basic problem. In May of that year the Gleaner carried a report that negotiations were under way for the purchase by Grace, Kennedy of the Jamaica Fruit and Shipping Co., Ltd. However, the deal did not go through. In 1942 Kennedy tried unsuccessfully to get the support of the Colonial Government for the purchase of ships for Grace, Kennedy. He argued that the large amount of capital that would be required for such a purchase in wartime conditions was justifiable because of the very high freight rates prevailing. From the Government’s point of view the viability of such financing would depend on a number of uncertain factors such as the continuation of high freight rates and current levels of taxation. On a much lower scale, Grace, Kennedy had in 1933 acquired the yacht Dauntless to replace the Admiral Beatty. Now Dauntless was put into use, bringing flour from Cuba after Kennedy had paid a long visit there to carry out negotiations.
When the war ended, adverse trade balances would lead to accusations being exchanged between the Government and the Chamber of Commerce; but there were occasional opportunities for festivity, such as the revival of the tourist trade. On June 9, 1947, the Daily Gleaner reported:
An enthusiastic reception was given to the S.S. New Northland of the Seaway Steamship Line, her passengers, and crew, as she arrived in Kingston on Saturday to start a new fortnightly cruise service between Jacksonville, Florida, and Jamaica.
Grace Wharf, where the vessel docked on arrival…. was decorated with flags
down its whole length while from a flagstaff at the head of the pier the Union Jack flew in the morning air, saluting the visiting cruise ship.
On the pier itself, the Jamaica Military band, colourful as usual, gave a musical
welcome to the vessel as she came alongside. Handclaps spattered along the
crowded shipside as the visitors thrilled to the martial music with which the band
greeted them.
Later, after tours ashore, the visitors arrived at the Myrtle Bank Hotel:
…. To enjoy the specially prepared Jamaican lunch of pepperpot soup, codfish and ackee, roast suckling pig and mango sundae offered for their delight.
And, as the band played on and the rum-punch and fruit-juices flowed, a special place was set where the President of the Seaway Line and the Captain of the New Northland were entertained by Mr. F. H. Robertson, Chairman of the Tourist
Board, and others, including Luis Fred Kennedy, of Grace, Kennedy & Co., Ltd.,
local agents for the Seaway Steamship Line.
The Private vs. the Public Sector
Late in 1946, the British Government ended its financial support of local price
stabilization policies. By mid-1947, in both post-war Britain and Jamaica, Government faced critical shortages of foreign exchange, and food imports from the United States were imperiled. In Jamaica, the adverse dollar balance had been steadily worsening since 1944 and in August 1947 the Imports, Exports and Prices Board suspended the issue of import licences for all goods from all sources, excepting only absolutely urgent and necessary items. Early in November, Luis Fred Kennedy addressed a meeting of merchants engaged in the food trade. He dealt with the possibility of greater local food production and the marketing of it, and he put forward a number of proposals, which received the unanimous support of those, present. The Gleaner carried a full report.
Kennedy began by referring to disunity within the food trade as the main reason for the Government’s failure to consult with the Chamber of Commerce and those engaged in the trade in matters affecting their interests. Distributors, wholesalers and retailers had, sometimes with good reason, complained against each other and gone independently to the Food Controller to seek their own advantage. Grace, Kennedy & Co., Ltd., he admitted, and other distributors, all saw themselves as ‘king-pin’ in the business. He said:
With all the respect in the world to the Laison Officer and to predecessor, that gentleman was not put there by the food trade. He was put there by a section of the food trade, by a few members of the Chamber of Commerce.
Government and the public had judged the food traders harshly because the trade, as a whole, had never indicated that it would like to see wrongdoings by its members stopped.
He then put forward four proposals:
- The establishment of a committee of the representatives of each branch of the
trade, distribution, wholesaling, and retailing, to represent the food trade as a
whole in all matters of general concern. - That this committee should take the place of the Food Laison Officer, perform all his functions, and deal directly with the Food Controller.
- That the committee obtain from government full details as it may have
regarding London’s instruction for the curtailment of imports….’ so that the
committee might be able to submit for Government’s consideration ‘a definite
policy covering food imports taking into account the substitution and distribution
of locally grown food to replace imports. - That the committee try to obtain at least the right to comment on every
application to import food before any decision by the Food Controller and,
further, an obligation on the part of the Controller to state in writing his reasons
for any action taken against the advice of the committee, and the inclusion of one or more food traders on the Imports, Exports and Prices Board.
After giving unanimous support to the proposals, the meeting proceeded to elect the committee: J. C. Breakspeare and Luis Fred Kennedy to represent the distributors; Dudley Ho Sang and Bancroft Hylton to represent the wholesalers; and Edward Chung and T. D. Pinchong the retailers.
Following the meeting, Kennedy and Eric Abrahams, second and third vice-presidents of the Chamber of Commerce, tendered their resignations but the retracted and rejoined. Kennedy, as might be expected, was named Chairman of the Food Committee of the Chamber of Commerce and the Committee’s proposals were submitted to the Government in January and again in July 1948. The only result was an opportunity given in February to the Chamber’s Food Committee to meet with members of the Executive Council’s Food Committee. There followed a long public argument between the Government and the Chamber of Commerce.
The dispute began when the Governor, Sir John Huggins, addressing a gathering at the 1948 Agricultural Show at Frome, in Westmoreland, accused local traders of making unreasonable demands and profiteering. The Chamber of Commerce, at a specially summoned meeting, made an immediate response. Mr. G. M. DaCosta, after calling the meeting to order, called on Luis Fred Kennedy.
We have decided that Mr. Kennedy, the Chairman of the Food Committee, who is the central target of the Governor’s notorious speech, will tell you in his excellent way why we are here and what steps we should take to protect ourselves.
Kennedy took the Governor’s accusations one by one. He began by repeating and countering the charge that he and the Chamber’s Food Committee had misrepresented to the public information given to them in good faith by the Executive Council. Then to other matters. The Food Controller had, in July 1947, blamed wharf owners for spoilage of flour on the wharf. As a wharf owner, Kennedy had protested.
I pointed out that I was in a position to give to the press arrival dates on which each order for delivery was lodged at the wharves by the Controller.
The Controller had then publicly withdrawn his charge; but now the Governor was repeating it:
…. I refer the Governor and the public to the Gleaner of July 31, 1947. Therefore,
at least with respect to the flour landed at our piers – which by the way handles
most of the flour coming to the Island, the Governor’s statement is as inaccurate
as the Food Controller’s is.
The reason for the spoilage was the fact that the Competent Authority and his
Department forgot shipments on the wharves for many months, allowing the flour to remain in storage until it had deteriorated. That, we who are traders call
mismanagement – Government, however, may have another name for it.
If it were true that congestion on the piers had caused the spoilage, the Government had taken no steps to recover the losses to which the Governor had referred.
In business, culpable failure to recover losses resulting from the negligence of others is called mismanagement. I do not know, however, how Government circles describe it.
The Governor had not stated the amount of the loss sustained. The Hon. Colonial Secretary had informed the Legislative Council that it was £46,409.
When losses reach such proportions in short periods and under such circumstances, we in business add the prefix ‘gross’ mismanagement.
Government’s inefficiencies and its questionable means of concealing them constituted the burden of Luis Fred Kennedy’s reply. He produced evidence to substantiate his charges of incompetence against the Trade and Food Controllers, and the mishandling of the trade by the Government.
Let me make it clear that neither my Committee nor myself is opposed to
subsidies for the purpose of keeping down the cost of living. On the contrary, it is a matter for regret that more cannot be done in this direction.
What we do vehemently oppose is the present system whereby a Governor, an
Executive Council, and a Trade Controller can:
- Spend the Public’s money without the approval of the Legislature.
- Mismanage the public’s business without the knowledge of the Legislature, and
- Recover enormous losses at the expense of the public in an arbitrary fashion
and without authority from the Legislature.
Following discussion of the points raised by Kennedy in his long speech, the Chamber of Commerce resolved to ask the Government once again ‘to reorganize and reconstitute the Trade Controller’s Department’ in ways suggested by the Chamber in January, and again in July 1948; to lay its case before the House of Representatives; to ask the Government to make public the reports of its committees appointed ‘to enquire into bulk-buying and margins of profit to the food trade’; and to ask also that the report of another Government
committee ‘to investigate the Trade Controller’s Department’ be made public. A fifth resolution, to take their case to the Secretary of State for the Colonies, was held in abeyance.
Through 1949 the discussions continued on the island’s economic plight, and June 17 of that year the Gleaner reported that:
Sparked by Mr. Luis Fred Kennedy, the Chamber [of Commerce] discussed at length the precarious position of the island economically, the rising cost of living and the increasing unemployment. Present at the meeting to answer questions relating to Government’s economic policy was Mr. Clegg, Government Economic Advisor.
In the next year relief would come, not as a consequence of the then prolonged debate between the Chamber of Commerce and the Government, but because there would be an inflow of American dollars provided by Reynolds Companies and the American ‘Marshall Aid’ programme to finance the mining of bauxite.
Luis Fred Kennedy’s leading role in all of this reflected both his own vigorous style of business and the changes which had occurred during the 1940s in the top managerial personnel of Grace, Kennedy & Co., Ltd. By the late 1930s, Dr. John Grace had come to take less and less active a part in the management of the Company. Luis Fred Kennedy, with James Moss-Solomon, shouldered more and more of the work of running the business. When Dr. Grace retired from the firm in the later 1940s and left Jamaica, he sold his preference shares in equal amounts to Luis Fred Kennedy and James Moss-Solomon. This would not be a satisfactory arrangement if serious disagreement should arise between them. James Moss-Solomon, therefore, exchanged one of his preference shares for one of Luis Fred Kennedy’s ordinary shares and so gave to the latter a
Governing Director’s control of the business.
It was a transaction, which demonstrated the understanding on each side, derived from along association as joint mana gers, of the claims and talents of the other. Luis Fred Kennedy, son of a founding Director of the Company and majority shareholder, was the younger man and had already displayed considerable business acumen and a willingness to range himself aggressively against inefficiency, rivalry, and opposition. James Moss-Solomon’s quieter skills were in no degree less valuable to the firm. He was a better support commander than front- line captain.
Soon there would be a period of rapid expansion. As a present-day Director and employee of long standing, Mr. Bruce Rickards recalled:
Now conditions have changed a great deal in Jamaica since the 1939-1945 World War. Before the war, Grace, Kennedy & Co. dealt almost exclusively with wholesale outlets and since the war, and particularly when I joined the Company in 1951, the change was rapid. Many retailers came in direct to us for purchases and thereby skirted around the wholesaler. So the wholesaler became a dying breed and today (1970), nearly all wholesalers in the Kingston City limits are declining. Ones out in the rural areas are still holding over because of the delivery to the mountaintops.
In 1950 Grace, Kennedy & Co., Ltd. were still primarily engaged as importers and distributors with their own wharves and with interests in shipping and insurance as well as the beginnings of an interest in agricultural and medicinal supplies. Soon there would be strong winds of change heralded by Hurricane Charlie in 1951. But the changes would by no means be confined to 64 Harbour Street.
The disturbances of the later 1930s had been general throughout the British Caribbean. There had been protests, the emergence of local leaders, and movements towards the establishment of strongly organized Trade Unions. The metropolitan government, in 1938, dispatched a Royal Commission, headed by Lord Moyne, to investigate and report on social and economic conditions. In their report, the Commission had, among other important recommendations, stressed the urgency of strengthening the trade union movements, the training of trade union officers and members to ensure ‘responsible trade unionism’, and the granting of constitutional reform. The war had come. The British Government, in the stress of war, moved nonetheless to implement the recommendations of the Commission. At the same time, in Jamaica and elsewhere in the Caribbean, economic conditions were eased by the new employment available in American military and naval bases established in some of the British colonies. In 1943 the first batch of Jamaicans went to farm- labour in the cornfields of Iowa. After the war, large migrations from Jamaica and other West Indian territories, mainly to Britain also relieved economic pressure.
A Colonial Office publication in 1952 would record that whereas in 1939 there had been only 28 trade unions in the British Caribbean there were then 114 with a total membership of about 180,000. Those figures, however, were as much indicative of weakness as of strength. The trade union movement was affected by the seasonal nature of much employment in the sugar and tourist industries, by the fact that large numbers of workers were engaged in household and domestic service, by the continuing existence of high levels of unemployment and underemployment, and by sometimes violent competition between unions seeking recognition by an employer. In Jamaica, even after 1950 when that sort of dispute began to calm, there remained the struggle between the two union-based political parties: Alexander Bustamante’s BITU/Jamaica Labour Party and Norman Manley’s NWU/People’s National Party.
In November 1944, a new political constitution had come into effect in Jamaica. The old Legislative Council had been abolished, Universal adult suffrage introduced, and an ineffectual form of ‘ministerial’ go vernment instituted. There was now an elected House of Representatives of thirty-two members; an upper chamber, the Legislative Council, made up of ex-officio and nominated persons; and an Executive Council, chaired by the Governor, with three official and two nominated members, and five ‘Ministers’ elected by the House of Representatives. This Council was the source of Government policies. The five Ministers were answerable to the House o Representatives, but at the same time they held no executive authority in the various government departments for which they were individually responsible.
The Starting Gates
Between 1950 and 1972, Grace, Kennedy & Co., Ltd. moved into both the expansion of existing business and the introduction and development of new interests.
In those twenty-two years, the Company’s sales grew from about £1 million in 1950 to over £14 million in 1969-70, the financial year during which the denomination of Jamaican currency was changed from pounds to dollars (September 8, 1969). Importation of goods in bulk had realized about £600,000 in 1950 and general imports such as Anchor butter, Gold Medal Flour, and Hellaby corned beef, all brands represented by Grace, Kennedy & Co., Ltd., had brought in about £400,000. By 1970 sales of bulk imports totaled about £4.25 million and general items about £1.25 million; but the most notable increases had come from sales of Grace Brand goods at £4.5 million and goods sold from cold storage for some £4.25 million. A major cold storage item, chicken necks and backs,had grown from a disposal of about six to about eighteen carloads a month.
By 1970, Grace, Kennedy & Co., Ltd. were among the largest firms in the island, dealing in a wide variety of goods and services; and the Company was moving towards further business in the production and distribution of ‘non-food’ items.
On Friday, August 17, 1951, Hurricane Charlie hit Jamaica, causing great loss of life and severe damage to property, especially in St. Thomas and the Corporate Area of Kingston and lower St. Andrew. The Gleaner of Tuesday, August 21, carried news of a rising death toll and of heavy damage to banana and coconut crops, buildings and services. By then 132 persons were known to have died, 10,000 were homeless in St. Thomas, 12,000 in the Corporate Area and 3,000 elsewhere. Consequently, there was a demand for food and hardware. Help was on the way:

This morning a food convoy will leave Kingston bound for Spanish Town, Old
Harbour and May Pen, taking supplies for distressed persons in those areas. This
will augment trade channels, which are in operation and sending out foodstuffs in the normal course. Further food supplies were sent to Port Royal yesterday.
At the same time, H.M.S. Bigbury Bay, due to arrive here this morning, will
proceed to Morant Bay with a large cargo of food, medical supplies, and technical
personnel to augment the assistance already sent to this area in the Lady Huggins, which, leaving Kingston Sunday night, arrived in Morant Bay early yesterday morning with a detachment of police, two doctors and seven nurses on board.
Wherever there had been damage, there was a general rush for basic foodstuffs and for rebuilding. Some dealers were said to have resorted to rationing in an attempt to spread available stocks as widely as possible. During the next few weeks, relief supplies came pouring in and trading companies sought the assistance of Government in speeding up the arrival of expected shipments of foodstuffs such as codfish from Nova Scotia. Grace, Kennedy & Co., Ltd. had, however, gone a step, ahead of its rivals.
On the evening of the Sunday after the hurricane, Directors and senior executives of the Company met at Mr. James Moss-Solomon’s home. No record of their discussions exists, but there is personal recollection and a record of one important outcome. On the Monday morning, Carlton Alexander’s secretary observed him pacing the floor, picking at his fingernails. She recognized this as his habit when in deep concentration. Then he turned and dictated a cable to Canadian sources requesting the immediate supply for Grace, Kennedy & Co., Ltd. of hardware items for building repairs. especially nails, shingles, and zinc for roofing. The Company had been blown into the hardware trade. By this quick action, it was the first to bring in building supplies to meet the heavy demand.
The incident also had additional significance. Carlton Alexander, the young billing-clerk of 1933, in his eighteen years of service with the Company had steadily moved up to a senior managerial position and would soon be appointed to a Director’s seat on the Board. Under the guidance of Luis Fred Kennedy and James Moss-Solomon, with whom he worked closely, he would become more and more influential both in the rapid growth of the Company and in the larger national arena.
In May 1952, a Directors’ Meeting was followed about two weeks later on the 29th, by the Annual General Meeting of shareholders. In attendance at the former were: Luis Fred Kennedy, H.H. Dunn, James Moss-Solomon, F.N. DaCosta, Simon Soutar, J. A. Kennedy and S.C. Alexander, with G. L. Kamicka, Secretary. At the latter were: James Moss-Solomon, F.N. DaCosta, Simon Soutar, J. A. Kennedy, F.X. Kennedy, S.C. Alexander, and G. L. Kamicka, Secretary. The shareholders’ meeting was informed of the increasing profitability of the Company’s operations. Net income, before tax in 1950 had been £26,783; in 1951 £78,147. In 1950 the capital had been increased to £93,000, and in 1951
there had been a further increase to £200,000.
The increases had been achieved by the creation of ordinary and employee shares. In 1951, £96,000 of the General Reserve Fund had been capitalized and distributed among shareholders in proportion, one share distributed for each share held on December 28, 1951. Thus the Company’s strength was enhanced by the ploughing back of accumulated profits and the equity of existing shareholders was at the same time increased.
The 1951 increase had been made by creating 930 ordinary shares of £100 each, and 140 employees shares of £100 each – a total of £107,000 to bring the £93,000 up to the new figure of £200,000. The Directors also announced dividends for 1951 of 8% on preference shares and 5% on ordinary and employee shares, subject to tax deductions where due.
By similar means in 1952 and after, the capital of the Company was several times further increased. In 1954, it reached £300,000 by the creation of 930 ordinary and 70 employee shares of £100 each, and the capitalization of £99,200 transferred from the General Reserve Fund. In 1956, there was a further increase to £425,000 by the creation of 1,130 ordinary and 120 employee shares of £100 each, and the capitalization of £100,500 from the General Reserve.
Two years later, another increase to £525,000 by the creation of 930 ordinary and 70 employee shares, and the capitalization of another £100,500 from the General Reserve to shareholders. In 1961, capital was brought by similar means, to £800,000; and in 1966 to £1,000,000. There were further such increases, and in December, 1971, by the creation of 2,000 ordinary shares and 500 employee shares of $200 each, and the transferal of $560,000 from the Profit and Loss Account to finance the issue, the Company’s capital was brought to $2.5 million.
Throughout these years, the business had been expanding and net profits before tax had been £97,250 in 1962 and £139,250 in 1963. In all of this, the offer or allotment of shares, whether to outsiders or employees of the firm, lay entirely in the discretion of the Governing Director. In the case of ordinary shares, precedence would clearly be given to members of the families of those in control of the Company and to select business and other associates. In the case of employee shares, offers were guided by status within the company, length of service, and personal assessment. Grace, Kennedy & Co., Ltd. was
still, in 1972, a family-owned and controlled enterprise.
On February 29, 1956, the announcement appeared in the Daily Gleaner:
Dr. John J. Grace, a co-founder of Grace, Kennedy & Co., Ltd., died in San
Rafael, California, U.S.A., on February 11. He was in his 88th year….
Widely known in Jamaica where he lived for over 20 years, Dr. Grace was held in
high esteem…. He was a director of various local companies until his retirement in 1947, and was also a local Justice of the Peace.
His wife, a son and two daughters survived Dr. Grace. But long before Dr. Grace’s death, the Grace family had divested all but about one per cent of their financial interest in Grace, Kennedy & Co., Ltd. When, in 1972, his son and daughters came as specially invited guests for the celebration of the Fiftieth Anniversary of the Company, the family already long established in control was the Kennedys. There was, however, change in the offing. As early as October 1968, Luis Fred Kennedy had raised the question whether Grace, Kennedy & Co., Ltd. ought not to open into a public enterprise. That was to happen several years later, but an outline of managerial changes between 1922 and 1972
is interestingly indicative of the changing order.
At first, the Company had been run by Dr. John Grace as Governing Director and his joint manager, Fred Kennedy. Then, with the death of Mr. Kennedy, his son, Luis Fred, had become a Managing Director. On Dr. Grace’s departure, Luis Fred Kennedy and James Moss-Solomon had taken over as Managing Directors, with the former as Governing Director and Chairman of the Board. The lists of Directors and Officers of the Company at April 1957 shows the early growth of the firm:
Directors: Governing Director: Luis Fred Kennedy
Directors Others: J.S. Moss-Solomon, H. H. Dunn, S.C. Alexander, Simon Soutar, G. L. Kamicka, G. E. Dodd & J. A. Kennedy
Officers:
- Managers: J.S. Moss-Solomon & L.F. Kennedy
- Assistant Managers: S.C. Alexander & Simon Soutar
- Secretary/Accountant: G. L. Kamicka
- Cashier: A. F. Williams
When Luis Fred Kennedy was absent from a Directors’ Meeting in January 1962, the Chair was taken by James Moss-Solomon. By the late 1960s, however, Mr. Moss-Solomon was gradually withdrawing from leadership and, with Luis Fred Kennedy’s support, was promoting the influence of Carlton Alexander. In 1967, of the then six subsidiaries of Grace, Kennedy & Co., Ltd., Luis Fred Kennedy and Carlton Alexander each chaired the Boards of three. James Moss-Solomon was a member of the Board of one. In August 1968, when again Luis Fred Kennedy was absent from a Board Meeting of the parent Company, Alexander took the chair although James Moss-Solomon was present. In May 1970, Kennedy appointed Carlton Alexander to the position of Deputy Chairman. Thereafter, his policy- forming and managerial responsibilities were rapidly increased and when at the end of February 1972, James Moss-Solomon retired from the firm (but still remained on the Board of Directors) Carlton Alexander joined Luis Fred Kennedy as a Managing Director.
Local Expansions – 1951 to 1972
Between 1951 and 1960, though business was good, there was little in the way of new ventures but the Directors were moving towards the acquisition of Messrs. Sheffield & Co., a hardware business indebted to Grace, Kennedy. In August 1956, it was decided that premises at 8-10 Slipe Road, formerly purchased at auction by Grace, Kennedy & Co., Ltd. for £12,000, would now be resold to Sheffield & Co. for £16,000. At the same time, the Company would acquire 44,985 ordinary shares of £1 each in Messrs. Sheffield & Co. These would be paid for by the liquidation of £40,000 of Sheffield’s indebtedness
to Grace, Kennedy and the balance of £4,985 in cash. Then in June 1957, with Sheffield and Co. still in trouble, the Directors of Grace, Kennedy & Co., Ltd. agreed to sign a guarantee of £75,000 to cover a loan to Sheffield from Barclays Bank.
For a few years nothing more transpired except an increasing deterioration of Sheffield’s financial position due, in large part, to failure to collect receivables. By the beginning of 1967, Sheffield & Co. had been taken over by Grace, Kennedy & Co., Ltd. In January 1968, as Sheffield still struggled under the burden of uncollected debts, Robert McConnell was sent to take charge and to give high priority to collections. He apparently had more success than his predecessors did for, in August, the Grace, Kennedy Directors noted that Sheffield & Co. was now making a profit.
Nonetheless, outstanding debts were still high. Additional financing was necessary, so Barclays Bank was asked to extend the overdraft limit to £168,000, to be reduced by December 31, 1968 to £148,000. That having been agreed, the Directors subsequently turned their attention to finding warehousing space for the subsidiary. But Sheffield & Co. was not Grace, Kennedy’s first business acquisition. There had been another eight
years before.
On April 21, 1960, Luis Fred Kennedy as Governing Director of Grace, Kennedy & Co., Ltd. informed his Board of Directors that he had acquired for the Company the business of Cecil de Cordova & Co., Ltd. and asked their approval of his action. The transaction had followed an agreement between Mr. G.J. de Cordova and Luis Fred Kennedy. All the shares in Cecil de Cordova Ltd. were to be issued in the name of L.F. Kennedy who would transfer them to Grace, Kennedy & Co., Ltd. The total purchase price, about £150,000, would be borrowed from Barclays Bank with repayment to be completed over a period of seven years. The takeover had, in fact, been affected on April 19 and a deposit of £50,000 had already been paid to de Cordova.
Cecil de Cordova & Co., Ltd. was, like Grace, Kennedy & Co., Ltd., an importer and distributor of various goods, including provisions, with agencies for internationally recognized brands such as Del Monte in foods and Haig Whisky. It was an older firm, established in the late nineteenth century by Cecil de Cordova and Audley Solomon, but it was not one of the larger rivals of the ‘upstart’ and increasingly successful Grace, Kennedy & Co. Ltd. It may have been that Cecil de Cordova & Co. was unable to meet the increasing competition of more rapidly developing businesses, a circumstance which,
if real, would certainly not have escaped the notice of Luis Fred Kennedy.
Luis Fred’s brother, F.X. Kennedy, and D.F. Figueroa were sent to manage the newly acquired Company. By June 1961, all but about £300 of the purchase money had been paid. In January 1968, the Cecil de Cordova Company was reorganized and the business of Grace Agricultural Company, which had been attached to it after the takeover, was relocated as part of a new subsidiary, Grace Agricultural and Industrial Co., Ltd.
George and Branday, Ltd. was a large importing and exporting establishment with its own wharves. It held the agencies of shipping lines, insurance firms, and trading companies; but in the early 1960s, George & Branday was indebted. In mid-May 1964, the Directors of Grace, Kennedy & Co., Ltd.:
…. resolved that the guarantee to the Bank of Nova Scotia presented to the meeting, under which the Company guarantees to secure to the extent of £14,800 the indebtedness of George & Branday, Limited, to the Bank from time to time, be executed on behalf of the Company and that the Seal of the Company be affixed thereto.
And in the same year, Grace, Kennedy & Co., Ltd. purchased the entire shareholding in George & Branday. There was some immediate reorganization. The new subsidiary’s business was now restricted to shipping, produce (George & Branday had been considerable exporters of minor produce such as pimento, ginger, honey and dyewoods) and insurance, with the insurance operations of Grace, Kennedy being transferred to it. But indebtedness to the Bank remained for some time. In July 1965, the guarantee was increased to £18,684; by October 1968 it had been slightly reduced to £17,000.
The business strategy was clear and by no means unique to Grace, Kennedy & Co., Ltd. The aim of Luis Fred Kennedy was to expand and diversify the operations of the firm. The obvious way to do this was to acquire other companies which, though they might be in financial or other difficulties, were nonetheless judged to be basically sound, needing only financial and perhaps managerial assistance to restore a satisfactory measure of profitability. There were, however, two main sources of possible future difficulty; one
was misjudgment in the acquisition of what appeared to be a recoverable business; the other, the acquisition of a business with operations different from those traditionally carried on by the Company.
Grace, Kennedy had also established National Processors Ltd. in the mid-1960s. This was a subsidiary Company engaged in the production of non- food items, mostly cosmetic, prepared and packaged for foreign firms such as Cheeseborough-Ponds. By the mid-1970s, licences had been acquired to import raw materials and packaging for the production of Holiday Magic goods, and negotiations were under way for the manufacture of Bellrose products in Jamaica.
In March 1967, the Directors of Grace, Kennedy & Co., Ltd. and its subsidiaries were:
Grace, Kennedy & Co., Ltd.
- L.F. Kennedy, J.S. Moss-Solomon, S.C. Alexander, J. A. Kennedy, Simon Soutar, G.E.Dodd, and J. R. Bovell
Jamaica Rums, Ltd
- L.F. Kennedy, J.S. Moss-Solomon and S.C. Alexander
Grace, Kennedy & Co. (Shipping) Ltd.
- L.F. Kennedy, J. A. Kennedy, L. P. Scott, Ronald Rickards and F.X. Kennedy
George & Branday Ltd.
- S.C. Alexander, Simon Soutar, L.G. Bourke, E.G. Muschett, and H.M. Aarons
Cecil de Cordova & Co., Ltd.
- S.C. Alexander, Aubrey Grant (who had previously been a Director of Cecil de Cordova), Simon Soutar, H.M. Aarons, D.F. Figueroa, F.X. Kennedy, E. G. Muschett and P.J. Ayling.
Sheffield & Co., Ltd.
- S.C. Alexander, D. A. Moss-Solomon, E.G. Muschett, Bruce Rickards, D.F. Figueroa and H. M. Aarons
National Processors Ltd.
- L.F. Kennedy, S.C. Alexander, Simon Soutar, D.F. Figueroa, F.X. Kennedy, P.J. Ayling and H.M. Aarons.
In the processing of foods, Grace, Kennedy & Co., Ltd. were dependent on local
producers who canned produce to be marketed under the Grace label. In February 1967 Luis Fred Kennedy proposed to his Board that the Company take a financial interest in Jamaica Canners, a factory operated by Mr. Ian Sturdy:
…. who is producing canned goods for us. Such an investment would give this Company a better control over products bearing the Grace Brand and would also provide for the continuity of production.
Following discussions with Ian Sturdy, a proposal was made that Grace, Kennedy & Co., Ltd. should join with Bryden & Evelyn, Ltd. in a negotiation to purchase another local canning business, Quality Foods Ltd. If the deal went through, that operation would be transferred to Sturdy in return for shares in his company. As a result, Grace, Kennedy would acquire the desired financial interest in Jamaica Canners and also a second factory to produce canned gods. This proposal, however, made no headway.
Discussions with Ian Sturdy continued until, in mid-January 1972, Kennedy informed his Board that Sturdy wanted a decision about the purchase of his business by the end of the month. The auditors had reported that a price of $1million would be acceptable, and the Directors agreed that, subject to Ian Sturdy providing a satisfactory balance sheet for 1971, the deal would go through. Jamaica Canners, Ltd. was finally acquired by Grace, Kennedy at the beginning of April 1972. Luis Fred Kennedy’s view that the acquisition would provide continuity of production would now be tested against conditions over
which Grace, Kennedy & Co., Ltd. had no control, namely, a continuing sufficiency of supplies of raw produce to be canned, and of the cans into which it would be put.
In January 1968, Mr. O. Simpson of Western Meat Packers, Ltd. in Westmoreland,
enquired whether Grace, Kennedy & Co., Ltd. would be interested in investing in his meat-processing plant. After prolonged investigations and negotiation, the business was finally acquired in January 1970. Mr. Simpson’s shares were bought for $20,000, and the shares of small holders who wished to sell were also acquired. The new subsidiary’s Board of Directors included L.F. Kennedy, S.C. Alexander, L. P. Scott, F.X. Kennedy and E. Nelson. Appointed, as Secretary of that Company was Rafael Diaz.
Processing meat products was an enterprise, which presented more problems than canning garden and orchard produce. In September the Company was showing a loss of $270,000 on operations since the beginning of 1969. The management was reorganized. A technical expert was to be sent out by Zwanenberg Fabrikien in Europe to take charge of manufacturing and to train local personnel. Labour problems followed as unionized workers opposed certain managerial changes. In January 1971 the factory was to be reopened after an annual vacation closure which had begun before Christmas; new employees had replaced the previous work force; and there was to be another managerial change. Losses for 1970 were said to be about $400,000. By early March, production had been recommenced with newly overhauled machinery; two Irishmen had been brought in as Factory Manager and Supervisor of the slaughter-room where it was aimed to reach a daily slaughter of one hundred pigs. A new labour contract to expire at the end of the year was signed with the Union. However, in November there were still problems. F. X. Kennedy, who had been sent as Manager in January, was ill and a replacement had to be found for 1972. The business was still operating at a loss. A labour strike of three weeks
had resulted in considerable spoilage. Apart from that, production of some lines had been unsatisfactory in quality and had therefore been withdrawn from the trade; and the Jamaica Congress of Labour was said to be making ‘excessive’ demands for 1972. At the end of 1972, the factory still showed losses, but in September of that year Western Meat Packers had become Grace Food Processors Ltd. (Meat Division) to distinguish it from its associate, Grace Food Processors Ltd. (Canning Division).
Imports and exports touch on shipping, wharves, port services, warehousing and cold storage. In 1956, Grace, Kennedy & Co., Ltd. had acquired the entire shareholding of the agency, Messrs. Grace Shipping Co., Ltd. In 1963, the share capital of the Company was increased to £31,000, the name was changed to Grace, Kennedy & Co, (Shipping) Ltd., the Steamship Agency Department was transferred to this Company, and Barclays bank was requested to open an account in its name. Also in 1963, Grace, Kennedy & Co., Ltd. took shares in Port Services Ltd., a company formed to undertake stevedoring operations,
and were appointed to manage that business. A year later, in July 1964, a Grace Line Ship, the Santa Paula, brought in the largest shipment of television sets yet to arrive in Jamaica for the island’s television service which was to begin on the fourth of August.
On October 10, 1966, the Gleaner reported:
Business in domestic food crops worth about £250,000 a year is to be done between the British West Indies Produce Inc. of New York and the local Agricultural Marketing Corporation, beginning Saturday. Agreements have been entered into by which the A.M.C. is to supply the U.S. corporation with 20,000 crates of yams from now to April next, some 400 crates of sweet peppers weekly, hundreds of cases of pumpkins, as also cocoas, plantains, breadfruits, mangoes, and other items. The first of the shipments was made on Saturday when the S.S. Santa Rosa, one of the Grace Line ships calling at Jamaica regularly, loaded 400 crates of yams, among other produce items, for delivery to
the B.W.I Produce firm in New York.
It was a glorious pipe dream, one of the kind which perhaps prompted Bruce Rickards to remark four years later in Montreal:
It is a waste of time for Bruce to go down to the Islands and get orders for various things and then we can’t supply. I think eventually when he goes down to the Islands the people will run him out of the business.
It may also have prompted Grace, Kennedy later to try what others had yet failed to do, namely, produce winter fruits and vegetables in quantity for export to colder climes.
In early 1967, Grace, Kennedy & Co., Ltd. were appointed Managers of Harbour Cold Stores Ltd. and of dairy Industries (Jamaica) Ltd., a joint enterprise in which they were associated with the New Zealand Dairy Board, Adolph Levy & Bros., Bryden & Evelyn Ltd. and T. Geddes Grant Ltd. for the packaging and marketing of dairy products in Jamaica. In February 1970, Grace, Kennedy purchased the land occupied by the Boulevard Theatre, something over six acres, with the intention of moving two of its subsidiaries (Cecil de Cordova and Sheffield) there; but eventually they sold the site to Dairy Industries (JA.) Ltd. The need to find new locations for the subsidiaries was brought about by the 1968 Government purchase, of the Princess Street, Orange Street, and South Street wharves from Kingston Wharves Ltd.
Wharves were among Luis Fred Kennedy’s main business interests. In 1967, as managingDirector of Kingston Wharves Ltd., he appeared before the Port Authority to substantiate a request for higher wharfage rates. The request was supported by Mr. Charles DaCosta, Managing Director of Western Terminals Ltd. Luis Fred Kennedy dealt first with the labour situation on the wharves. He described the much- improved conditions of employment, which now included vacation and sick leave benefits and a proposed pension fund to replace the existing superannuation scheme. These, he said, together with other improvements arising out of a new labour contract signed in October 1966, had put the port workers on a ‘human basis’, giving them a security they had not previously enjoyed, and leading to far better performance on the job. There was now, he claimed, mutual confidence between labour and management. Nonetheless, severe congestion on the wharves, a long-standing condition, caused inefficiency in moving cargo and difficulty in locating individual consignments; it also reduced the tonnage, which could be handled.
Facilities at the newly constructed Newport West now allowed Kingston Wharves to operate nine berths; six at Hanover Street, Royal Mail, and No. 1 Pier, and three at Newport West. However, before Newport West had been established, Kingston Wharves had used twelve berths with a much greater total of wharf area. He argued that on the reduced tonnage handled, wharfage rates should be increased so as to allow operations to produce sufficient revenue to provide a reasonable profit. While congestion reduced earnings, higher wages and salaries increased costs. Kingston Wharves, he testified, in
terms, which as reported by the Gleaner were at best imprecise, ‘had showed a loss for the last financial year as its anticipated profits had not been realized’. He argued that wharfage rates should be based on the true costs of handling the various commodities.
In addition to the various enterprises already mentioned, Grace, Kennedy & Co., Ltd. in this period held other managerial and distribution agencies and was extending its insurance business. In August 1967 the Board of Directors was reminded that Mr. E.G. Muschett had previously suggested that Grace, Kennedy & Co., Ltd should set up its own insurance company. Luis Fred Kennedy had, since then, discussed the matter with the Provincial Insurance Co. in London, and it had been decided to do a feasibility study. In May of the following year, a move began for the formation of Insurance Holdings Ltd. This would be a parent company, holding George & Branday Ltd. and United Reliance Co., Ltd., a firm owned by Messrs. Bolton and Muschett. United Reliance shares held by them would be purchased for £5,000, and they would be given an option to buy shares in Insurance Holdings Ltd at par within five years and not exceeding 10 per cent each of the equity. Then, in January 1969, it was decided to form a third company under the aegis of Insurance Holdings Ltd. This would be Allied Insurance Brokers Ltd., and the advantage would be that, as a brokerage company, they would be able to place insurance with any other company. Moreover:
Thought was still being given to the formation of our own Insurance Company as soon as our premium income reached a sufficiently high level.
Finally, in this period, another company, Gamble & Davidson, Insurance Brokers Ltd. was established to take over the insurance of R.S. Gamble & Son Ltd. and Davidson Insurance Brokers Ltd., the latter being a member of Grace, Kennedy’s Insurance group. Through Insurance Holdings Ltd., this new company would be a subsidiary of Grace, Kennedy & Co., Ltd.
Expansion Overseas – 1952 to 1972
Luis Fred Kennedy announced to his Board of Directors in February 1952, his intention to open a branch in Canada. The wholly owned subsidiary, first sited at 437 St. James Street West in Montreal, would be known as Grace, Kennedy & Co. (Canada) Ltd., and its total capital of $50,000 would be entirely provided by the parent company in Kingston. The manager would be Mr. James Wolfe, of German origin. He had been resident in Jamaica in the 1930s until he had moved to Canada on the outbreak of World War II. Luis Fred Kennedy anticipated a profitable business growing out of the Commonwealth connection, preferential tariff agreements, and the post-war return to normal trading patterns. His hopes were not immediately realized. In April 1956 he reported trading losses of $20,000, a substantial figure in view of the $50,000 shareholding. At that time, the manager was a Mr. Skelton who had taken over following the death of James Wolfe. His assistant was a Mr. Berries Terfloth who had been appointed
in 1955. Boerries Terfloth, whose family had been in the food import business in
Germany since 1774, had migrated to Canada in 1953 and was in Edmonton when Grace, Kennedy & Co. (Canada) had advertised the post of Assistant Manager. His trading abilities were soon recognized and, following a visit to Montreal by Mr. G. L. Kamicka of the parent company, he was invited to Jamaica for discussions. There followed a familiarization tour of British Honduras (as Belize then was) and the Caribbean, during which there were many meetings and some new trading agreements such as that for a supply of Welch’s Grape Juice to customers in Montserrat. The financial condition of the Canadian subsidiary soon improved as a consequence of Boerries Terfloth’s indefatigable
search for business. By April 1957, shortly after his appointment as Manager, the
company was paying its way by meeting all its running costs.
There was little moving through the subsidiary between Jamaica and Canada. The subsidiary held the agency for Pickapepper Sauce and a brand of guava jelly. Its first Canadian exports to Jamaica were maraschino cherries, canned Vienna sausages, bacon, tomato ketchup, and apple juice. Grace Kennedy & Co. (Canada) looked elsewhere for trade: shirts from Hong Kong for the Canadian Market; Canadian produce for the European market; anything, anywhere to build the business of the new trading company.Meantime, of course, Grace, Kennedy & Co., Ltd. in Jamaica maintained their long established trading links with other Canadian suppliers.
Following a meeting in Montreal in 1958, Luis Fred Kennedy agreed to open a branch of Grace, Kennedy & Co. Ltd. in Europe. Boerries Terfloth went immediately to find the most suitable location, and the new subsidiary was launched in that year in Rotterdam. The pace of business was exemplified in the first order placed from a telephone booth (because no offices had yet been secured) for supplies of Canadian counter flour obtainable at lower prices than those prevailing at that time in Rotterdam. In 1962, Grace, Kennedy & Co. (U.K.) was opened in London. As had been the case in Rotterdam, business was brisk from the start. A long spell of cold weather affected the harvesting of vegetable crops in Britain. The new subsidiary brought in canned carrots and potatoes
from Canada.
Early in 1965, the Gleaner carried a report of plans by Grace, Kennedy & Co., Ltd. to expand exports of canned vegetables, fruit and fruit juices to Britain and continental Europe. At the annual meeting of local and overseas managers, there had been much discussion of the ways by which sufficient quantities of such products might be secured. (Not until February 1967 would discussions with Ian Sturdy of Jamaica Canners begin). Among those present at the meeting were Richard Kuhne, Manager of Grace, Kennedy & Co. (Europe), N. V. Rotterdam; Mr. Claude Hesseltine, Manager of Grace, Kennedy & Co. (U.K.) Ltd; Boerries Terfloth, Vice-President and Manager of Grace, Kennedy & Co., (Canada) Ltd; and Carlton Alexander and James Moss-Solomon, managing
Directors of the parent company. There can be little doubt that even at that early meeting Boerries Terfloth’s guiding precepts were enunciated. Opportunities for mutually advantageous trading exist everywhere. However:
- all such opportunities must be researched and investigated;
- any transaction must be negotiated to the satisfaction of each party as to quality,payment terms, and delivery;
- all financial arrangements must be secure;
- goods must be supplied in the expected quantity, quality and condition, and with all the necessary documentation to ensure movement and the transfer of ownership.
These precepts, as we shall see, have not always been observed.
In February 1967, it was decided to open yet another subsidiary, this time in Trinidad, as a means of establishing the Grace Brand in the other West Indian territories. The estimated capital required was about £25,000. The prospective manager was sent from Trinidad to Montreal to observe the operation of that subsidiary and to have discussions with Boerries Terfloth. This venture was soon abandoned ‘as a result of certain information’ having been brought to the attention of the Board of Directors of Grace, Kennedy & Co., Ltd.; but it brought to the fore a matter of great importance, namely the use of the Grace trademark.
Following the February 1922 take-over of the local W.R. Grace branch by Grace,
Kennedy & Co., Ltd., the new company had been permitted to use the Grace trademark in Jamaica. This permission, however, did not include the overseas subsidiaries whose businesses by the mid-1960s was becoming increasingly substantial and in need of the protection of a registered trademark. Boerries Terfloth sought a suitable brand name and decided to use ‘Grace’ for two major but quite different reasons: it carried the association with Grace, Kennedy & Co., Ltd., the parent company in Jamaica; and, where that would be of small significance to distant consumer populations, the name could well conjure up a vision of the then widely popular and delectable film star, Grace Kelly. Later, the design of the Grace brand, like Miss Kelly, carries a small crown. The first use of the Grace label overseas was on a shipment of cherries from Canada to Germany. The later logotype bearing the crown was first used on supplies of lobster, also from Canada to Germany where the label became well known. People the re still refer to ‘Crown Lobster’. In Jamaica, Mr. Arnold ‘Junior’ Foote was much involved in the creation of successive logo designs and advertising slogans.
In the meantime, W.R. Grace in New York had raised objections over the use of the Grace label in territories other than Jamaica. Early in 1967, Luis Fred Kennedy arrived at a tentative agreement with W.R. Grace for the continuing use of the trademark by the overseas subsidiaries. Discussions went on for many months until finally, in December 1969, the Grace trademark was registered in the United States.
The Corporate Structure and the Staff
At an Extraordinary General Meeting in late 1967, Grace, Kennedy shareholders were informed that, following the passage of a new Companies Act, the Articles of Association of Grace, Kennedy & Co., Ltd. would have to be amended. Under the new Act, no privately owned company could have more than twenty shareholders who were not employees of the company and still retain its status as a private company, under no obligation to publish its accounts. Consequently, company directors could now refuse to register a shareholder if by so doing the number of non-employee shareholders would exceed the permitted limit. At the same time, Luis Fred Kennedy introduced three further
amendments particular to his Company. They were:
a) To abolish the post of Governing Director whenever the then holder of the post should vacate it, by resignation or by death. At that time, the shareholders would proceed to elect a new Board of Directors, consisting of ten members. Five of these were to be elected by the preference shareholders, and five by the ordinary and employee shareholders. (the distinction was, however, clouded by the fact that preference shareholders also had ordinary and in some cases, employee shares as well). No Managing Director, however, would be required to relinquish his post before the operative contractual arrangement expired.
b) A Trust would be set up to acquire employee shares as they became available. These would then be sold as directed by the Board of Directors.
c) On any issue of bonus shares, preference and ordinary shareholders would receive only ordinary shares: employee shareholders would receive only employee shares.
By the end of that year, the Trust dealing with employee shares had been established. Its first Trustees were Luis Fred Kennedy, Carlton Alexander, James Moss-Solomon, José Kennedy and Eric Chin. Before another year had passed, the possibility of Grace, Kennedy & Co., Ltd. going public at some future date had been raise by Luis Fred Kennedy.
The first real sign of concern about the problems of corporate structure and managerial control which developed as the Company extended its range of operations appeared in June 1969 when in an attempt to deal with such problems, Luis Fred Kennedy formed a special Committee to manage the operations of the Grace Group of Companies and to submit recommendations to the Board of Directors for approval. Its members were L.F. Kennedy himself, S.C. Alexander, H.M. Aarons (who in August 1960 had succeeded G. L. Kamicka as Secretary to the Board), L .P. Scott (who would take over from Kennedy in 1970 as Chairman of the Board of Port Services Ltd.), F. X. Kennedy, E.G. Mordecai
and B. Rickards.
Less than a year later, Luis Fred Kennedy introduced another managerial arrangement. A Director was made responsible for each of the six divisions of the Grace Group, which now were identified as:
a) Trading Companies
b) Insurance and Real Estate
c) Shipping and Wharf Operations
d) Manufacturing
e) Overseas Operations
f) Financial Operations
In order to facilitate this arrangement, Kennedy invited four new members to join the Board and appointed Carlton Alexander to be Deputy Chairman. The new members were L. P. Scott, E.G. Muschett, F.X. Kennedy, and Boerries Terfloth. The latter had asked to be allowed to purchase shares in Grace, Kennedy & Co. (Canada) Ltd., for which it was necessary to appoint a Board of Directors meeting in Canada. However, Kennedy rejected Boerries Terfloth’s request to purchase shares in the Canadian subsidiary and offered him instead an opportunity to acquire shares in Grace, Kennedy & Co., Ltd. Terfloth refused the offer and restated his preference to hold shares in the Canadian
Company. There seems to have been nothing personal in Kennedy’s early unwillingness to yield to Terfloth’s request for he was, at the same time, refusing a similar request from his recently appointed Board member and Director of Insurance, E.G. Muschett. Terfloth’s insistence was based very simply on the fact that his main efforts had been directed to the development of the Canadian and other overseas subsidiaries, and that was where his first interests lay.
In January 1971, Kennedy yielded a little. He proposed that Terfloth should hold 10 percent and Grace, Kennedy & Co., Ltd. 90 per cent of the equity of the Canadian Company. Terfloth refused and in September 1971 he announced that he had no further interest in acquiring shares in Grace, Kennedy & Co., (Canada) Ltd. Earlier in that year his father had died and, after the settlement of his affairs, Boerries Terfloth found himself with the means to set up his own business if he chose. It was not that he wished to leave the Company he had built up; but he would continue in it only as an equal shareholder. The balance of pros and cons clearly lay in his favour. In the event of his leaving, Grace, Kennedy & Co., Ltd. would lose in him a skilled and highly successful trader and meet certain delay and failure in the search for a successor of equal competence and proven loyalty. In the likely consequence of declining business they might also have to face a resourceful and energetic competitor in Canada. By December 1971, Carlton Alexander and J.L.R. Bovell had met Boerries Terfloth in London and had drafted a Shareholders’ Agreement giving equal participation to Terfloth and Grace, Kennedy & Co., Ltd. in the Canadian Company and in the ancillary Employment and Trademark Agreements. It had been the only sensible thing to do.
Like other enterprises in the 1970s, Grace, Kennedy & Co., Ltd. would meet new and serious problems but one old one, which would be much aggravated, was that of efficient managerial controls in a rapidly expanding organization. Grace, Kennedy & Co., Ltd. had no great experience in the export business. Bruce Rickards, addressing a Grace Conference in Canada in 1970, remarked:
I understand that we are probably looking for an export manager. We have been looking for years, but this is not a bird that is very handy in Jamaica, because Jamaica never has really done too much serious export, and any other Companies that are exporting and have been exporting for years, have external export managers…. So we will have to develop from our side a proper export business, have prices and products and information ready and available at all times before we can hope to go any further.
There had, of course, been a good deal of very serious export from Jamaica of traditional agricultural staples, but, as Bruce Rickards stressed, Jamaican merchant-houses had not been much involved. Their experience was in import and local distribution. Three years before, Grace, Kennedy & Co., Ltd. had noted the need to have an Export Department with a manager in charge of export business. They had not yet succeeded, but in May 1970, as part of a general corporate restructuring, an Overseas Operations section was established with a Director responsible for it.
Another problem arising from expanding business began to show clearly at about this time. This was the need to find an effective relationship between the Merchandising Division, responsible for putting Grace products and other distributed goods on the market, and the Divisions responsible for producing and preparing suc h goods and products for marketing. The figures arrived at in working on budget control for the Merchandising Division in April 1970, and put before the Board of Directors indicated that a ‘relatively small number of items were responsible for the bulk of sales’.
In announcing managerial changes in the following July, Luis Fred Kennedy noted that the Merchandising Division then needed both a General Manger and an Assistant Accountant. He asked his fellow Directors to give some thought to the filling of these posts. There were other more lasting and important problems of management and as early as 1967 Grace, Kennedy & Co., Ltd. had begun to send employees on training courses in Jamaica and, later, abroad. At first, such opportunities were given to people in, or being prepared for, managerial positions. In 1967, Peter Moss-Solomon had been articled to Price, Waterhouse, the Company’s auditors, and F.X. Kennedy was sent to the Canadian Imperial Bank of Commerce for six months. Both continued on full salary and remained
on the Grace, Kennedy & Co., Ltd. payroll. The later plan was to broaden the training scheme to include other categories of staff and a Canadian firm was engaged to send representatives to carry out aptitude tests. In general, the Company’s staff policies were formulated to win the loyalty and long service of employees. Luis Fred Kennedy, who was said to be a demanding but considerate employer, had from time to time authorized salary increases all round to meet rising costs of living. Since 1952, a non-contributory Group Life Insurance Scheme had been implemented based on an insurance cover of
approximately one year’s basic salary within an approved graduated scale; free medical attention had been introduced soon after. Later the system of Employee Shares and the Employee Investment Trust were established.
By 1972 it was time for a fête. Grace, Kennedy & Co., Ltd. would be a half a century old on February 14, and growing rapidly. Celebrations on February 19 and 27 were reported in detail in the Gleaner. Monday, February 14 was marked by a cocktail party at the Terra Nova Hotel where, at a large gathering headed by H.E. the Governor General, Sir Clifford Campbell, the Directors of the Company and members of their families welcomed guests from overseas including Mr. John Grace and the Countess Alicia DeBrosses, son and daughter of Dr. John Grace, as well as Managers of the overseas subsidiaries, and leading members of Government and the private sector. The Jamaica Military band provided the musical background.
At an even larger gathering at the National Arena on the evening of Saturday, February 12, forty-six employees of Grace, Kennedy & Co., Ltd. had received long-service awards for periods ranging from fifteen to fifty years. The Governing Director, Luis Fred Kennedy, was the main speaker. There was additional reason for celebration, he announced, for in 1971 Grace, Kennedy & Co., Ltd. had achieved a record sales figure of $85 million. He spoke of the founding of the Company by ‘two men who had complete confidence and mutual respect for each other’, and their dependence on all the workers involved who were expected to establish a tradition of ‘complete integrity’. Special mention was made of the recipients of awards, among them was James Moss-Solomon
(50 years), Carlton Alexander (39 years), Geoffrey Dodd (38 years), and, though only 12 years with Grace, Kennedy & Co., Ltd., Mr. Aubrey Grant who had given 37 years, including his long service in Cecil de Cordova & Co., Ltd. before it was acquired by Grace, Kennedy & Co., Ltd. in 1960. Not far from the top of the list in length of service were Mrs. Rita Espeut (20 years), Mrs. Hyacinth Hill and Mrs. Marian Paisley (28 years each) and Mrs. Faustine Sharp (27 years). Mrs. Kennedy, wife of the Governing Director, presented awards. Mr. Arnold Foote was the Master of Ceremonies.
At the end of February, James Moss-Solomon retired from the firm. So too did Geoffrey Dodd and Aubrey Grant. At the beginning of December, Luis Fred Kennedy announced that for reasons of ill–health he was giving up the Chairmanship of the Company’s Executive Committee, and the Chairmanship of any Subsidiary or Managed Company held by him. Carlton Alexander was to take over as Chairman of the Executive Committee and report to Luis Fred Kennedy who would still be Chairman of the Board and Governing Director. The structure of the Executive Committee would be revised early in 1973 following the advice of an expected Management Consultant.
The celebrations marked the beginning of the end of an era. The retirement of James Moss-Solomon, who had been a bulwark of the Company since its inception, and the beginning of Luis Fred Kennedy’s withdrawal from his place of supreme command for over twenty years were to bring fundamental change. There is a clear distinction between a ‘family- firm’ in the sense in which Grace, Kennedy & Co., Ltd. had been established and carried through its fifty years; and, as was now developing, a firm in which all employees would be encouraged to feel that they were members of the ‘firm- family’. The transition had indeed already begun, for while Luis Fred Kennedy was, and, for some
years yet would remain, the indisputable head of the ‘family-firm’. James Moss-Solomon had for some time past found implicit recognition as the head of the embryonic ‘firmfamily’.
Further Growth of the Group
The expansive moves of the 1960s continued for a few more years after 1972. In early April 1973, Carlton Alexander advised the Board of Grace, Kennedy that the plant, brand name and formulae of Cameo Products were available for $35,000 and ought to be acquired for inclusion in Grace, Food Processors (Canning Division). With Luis Fred Kennedy in the Chair, the Board agreed to the acquisition, subject to the satisfactory working out of the details.
In the following months, a merger of Grace Food Processors (Canning) with DaCosta Bros. Ltd., importers and wholesale provision merchants, was proposed. It was completed in the same year.
The Board began negotiations in July with Mr. C. Mucklow who had offered Grace, Kennedy his shareholdings in United Merchants Ltd., General Printing Equipment Ltd. and Pilkington Glass (Jamaica) Ltd. By April 1974, Carlton Alexander was able to report conclusions. With a long-term loan of $70,000 from Barclays Bank, Grace, Kennedy & Co., Ltd. had purchased 40% of the issued shares of Pilkington Glass and would lend that Company $40,000. Mr. Robert McDonnell would manage the Company and would soon meet with epresentatives of Pilkington Glass Ltd. from London. Cecil de Cordova Ltd. had purchased the 100% issued share capital of United Merchants Ltd., and was now reorganizing that business. They had also acquired 50% of the issued shares of General Printing Equipment and Supplies, Ltd. from Mr. Mucklow and would also acquire another 10% from a shareholder in Miami. In July 1976, however, it was decided that this Company should either be liquidated or that Grace, Kennedy & Co., Ltd. should sell its 60% of the equity to the overseas holders of the 40% which remained.

At the same meeting in July 1973, at which Mr. Mucklow’s offer had been first discussed, another offer had been put before the Board. MacIntosh Brothers were offering all or part of their equity in Security Wire Woven Products Ltd. and Metal Fencing Ltd. The MacIntoshes would be willing to take part payment in cash and the balance out of future profits. The two concerns had shown good performance in recent years and, it seemed, would fit nicely with the operations of Sheffield & Co., Ltd. It was decided to negotiate. In October, agreement was reached. Grace, Kennedy & Co., Ltd. would acquire 100 per cent of the two MacIntosh companies for $700,000 and the MacIntoshes would guarantee $350,000 net profit for the two years ending on July 31, 1975.
In August 1973, consultants had recommended a merger of Cecil de Cordova, Ltd. and Grace Agricultural and Industrial Company Ltd. (GAICO), which had been incorporated in March 1968 to continue the trading operations of Grace Agricultural Co. That Company had been much involved in the importation of fertilizers from Holland and Germany and from the United States, as agents for W.R. Grace & Co., which produced Urea, a 45 per cent nitrogen fertilizer, in Tennessee, and as distributors of locally produced fertilizer. Until October 1973, Bryden & Evelyn Ltd. had been partners with Grace, Kennedy & Co., Ltd in ownership of GAICO. In that month, Grace Kennedy bought out the Bryden & Evelyn holdings at $7 per share. In January 1974, the reorganization of Cecil de Cordova and GAICO began. By late 1975 it was ‘virtually complete’ and Carlton Alexander announced the appointments to the newly established entity: Chairman, Simon Soutar; Managing Directors, Raymond Evans and Dr. Hugh Payne. Special mention was made of others who had made notable contributions: Aubrey Grant (retired), Philip Ho Fatt, Lee Moragh, Mable Tenn, and Mervyn Wright.
The Board decided in early September 1973, to examine an offer of sale to Grace Kennedy & Co., Ltd of H. Macaulay Orrett Ltd. That company was also acquired in the same year.
November 1974 saw the announcement that the management of Sheffield & Co. Ltd. was considering the purchase of Rapid Vulcanizing Company, Ltd. and the leasing of their property at Newport East, The Gleaner of April 5, 1975 carried a long and interesting
account.
Grace, Kennedy and Company Ltd. has acquired the business of Rapid Vulcanizing Company, Ltd. and will merge it with another of its companies, Sheffield Limited, which is already in the hardware trade.
Negotiations, which have been going on for some time, reached conclusion on April 1. Grace, Kennedy has acquired all the shareholding of Rapid Vulcanizing, involving its stock and property at Newport East, including buildings, land and pier….
Rapid Vulcanizing, built up by the Campbell family, had grown from a bicycle repair shop at the corner of Duke and Harbour Streets into a major hardware-trading establishment. Property owned by the Campbells at Duke Street and Cross Roads was not included in the deal but, the Gleaner report continued the acquisition of the Newport East property and business ‘marks another move in the steady expansion of the Grace “empire”‘.
Seven months later, another purchase was made.
In November, Grace, Kennedy & Co., Ltd. were approached by Messrs. Richard Groves and Paul Townsend to purchase 51 per cent of the small Caribbean Greetings Corporation which they had formed to sell greeting cards. After negotiation, it was agreed that GraceKennedy & Co., Ltd. would purchase the 100 per cent shareholding, that Richard Groves and Paul Townsend would be employed by GraceKennedy, and that they would each receive 5,900 employee stock units in the parent company. By the end of the year,
Caribbean Greetings had obtained licence from the huge American Greetings, Inc. of Cleveland, Ohio, to publish, print and distribute their wider range of cards and other paper products throughout the Caribbean.
GraceKennedy in the mid-1970s
By the early seventies, the Company’s original operations as an importer-distributor had begun to undergo rapid and fundamental change. Until then the distributive chain in Jamaica (excluding Jamaica Nutritional Holdings which had recently entered the field) had been importers distributing to wholesalers and wholesalers to retailers. As described by Max Lambie in the Gleaner of May 19, 1991.
Once upon a time, there was a Chinese grocery to serve every block of the capital city.
Equally, too, one could be found in every village in Jamaica. These were the retailers selling everything from mackerel to machetes. But the merchants that were of significance to the inner workings of the economy were the large Chinese wholesalers who operated in the Barry Street and Princess Street areas of Kingston. There were dozens of these firms – in fierce competition with each other. They kept their overheads low [and]…. limited their activities to selling the basic needs of their country -flour, rice and codfish.
Distribution from them to retailers was largely handled by ‘an-up-and coming middle-class cadre of small businessmen who ventured heavily into trucking’.
But all that changed dramatically in the later 1970s. Suddenly, the great economic crash forced the Chinese out of business. Shops closed in rapid succession. And the retailers and wholesalers migrated…. in droves….
and Grace, Kennedy & Co., Ltd. and other importing firms moved into the resulting gap, taking over the wholesaling and distributing services of the departed Chinese.
Grace, Kennedy had, however, begun to move in this direction even in the late sixties. As early as 1970, Bruce Rickards had told a Grace Conference in Montreal:
I think that the strongest asset that Grace, Kennedy has in Jamaica is the fact that we have the widest range of products. Our Mr. Alexander has tried to develop a one-stop shopping centre in Grace, Kennedy, that is, our customers can virtually get everything in one store. We cannot deliver in the rural areas yet. The only thing we do deliver in the rural areas is our cold storage goods for which we now operate four and five refrigerated trucks. These are contracted, not owned by the Company. But we have the best delivery service in the corporate area…
In the rural areas…. the customers send in their trucks for their goods and…. having one large compound with so many products, the trucking-men like to come there and this forms a part of the delivery service in that they are able to get the goods much easier than with the competitors.
This was the beginning of the ‘Cash and Carry’ business. Branches were opened in the Corporate Area and some larger rural towns. Troubles would arise in the late 1970s, but in 1975 they were still considered a successful element of the Food Distribution Group.
At the end of 1974, Carlton Alexander, as Group Managing Director, had set out the managerial structure to come into effect in 1975. The operations of GraceKennedy & Co., Ltd. would be carried out under four groups, each with its Managing Director, as follows:
- Food Distribution – Wallace Campbell
- Wharves, Stevedoring & Shipping Services – L. P. Scott
- Insurance & Properties – Neville Bolton
- Industrial – S.C. Alexander (pro tem)
Alexander would have two Personal Assistants: Mable Tenn, Director in charge of Manufacturing and Agriculture; F. X. Kennedy, Director in charge of Special Projects and Corporate Planning, who would also assist in the Industrial Group. Rafael Diaz would be the Company’s Finance Director.
Shortly after this new corporate structure had been introduced, another step was taken towards the long proposed change in the status of the Company. In late September 1975, at a meeting of the Board of Directors, Luis Fred Kennedy outlined the history of the preference stock units and the rights enjoyed by the holders. These rights would have to be relinquished before the Company could go public, and it was agreed that there should be an independent valuation of then so that preference shareholders might be appropriately compensated. At an Extraordinary General Meeting of shareholders two months later, with 101 persons present, the Special resolution was adopted that: …. the 8% Cumulative Preference Stock Units of $1 each in the capital of the company be
converted into Ordinary Stock Units of $1 each.
In compensation for loss of rights, preference shareholders would receive a total of $378,114 to be paid from the Capital Reserve Account.
The state of affairs in each of the recently established Groups in the Company in the mid 70s was indicated in the various Reports of the Group Managers. As might be expected, the Food Distribution Group was feeling the effects of restrictions on imports, the operations of Jamaica Nutrition Holdings Ltd., and the general economic decline. Import licences granted for basic foods for the last quarter of 1976 had, however, exceeded the licences for the first three quarters by about $300,000. That, no doubt, contributed to the highest ever monthly sales of $8.8 million in November. On the other hand, collections for the first week in December were the lowest ever. Earlier in the year there had been a report that ‘rubber cheques’ were increasing in number and value. Now, in December, there were late payments totaling nearly $230,000 (largely, from rural customers); short payments totally nearly $1.5 million (very largely Corporate Area); and non-trading, stagnant debts totalling nearly $265,000 (almost all rural). Credit controls and the monitoring of indebtedness had already been introduced by the Company and were to be tightened.
The Wharves, Stevedoring & Shipping Agencies Group was also affected by restrictions on imports. Reduced shipping and import tonnages led to protracted discussions between the representatives of Kingston Wharves, Western Terminals and the Port Authority as
the wharf owners sought increases in wharfage rates. Jobs were threatened. Pilferage from the wharves was on the increase and steps had been taken to tighten security. In 1976 the sales of the Kingport buildings and the wharf assets of Kingston Wharves Ltd., was under serious consideration.
The Insurance and Properties Group was, on the whole, doing well. The problem was not that of declining volume of business, but rather an unwillingness to expand in view of existing political and economic uncertainties. Possibilities of additional business lay with Confederation Life in Toronto, Caribbean Atlantic Life Insurance Co., and the Jamaican American Insurance Co., Ltd.
The Industrial Group showed mixed results. Sheffield Ltd. was doing well, though still trying to collect receivables; Metal Fencing and Security Woven Wire were meeting expectations; Grace Food Processors (Meat) were, for the time being, profitable though the fortunes of that Company followed the cyclical movement of local pig production, and were also affected by managerial and technological problems; Grace Agricultural and Industrial Company and National Processors were in doubtful health; and Grace Food Processors (Canning) was said to be holding even. The problems of the Division were outlined by Miss Mable Tenn. The processing plants suffered intermittent shortages of imported raw materials and packaging. Supplies of cans were almost always insufficient. Poor management, lack of qualified technical assistance and uncoordinated pricing and marketing strategies all affected profitable operation. In order to help maintain the level of pig supply for meat processing, a 50-sow unit had been established for the factory at Paradise; but much more needed to be done.
At the end of July 1976, the Board of Directors was informed of the Government’s decision to issue import licences for basic foods only. A necessary protective measure in view of the scarcity of foreign exchange, it heralded still further declining business and profits for importing companies already affected by the operation of Jamaica Nutrition Holdings Ltd.
On September 14, the Board held an important meeting. The Chairman, Luis Fred Kennedy, was away ill but recuperating in Florida. Alexander was in the chair. He outlined the existing difficulties and proposed strategies in view not only of the current economic difficulties but also of the impending General Elections. He emphasized the following:
- a) The country’s balance of payments was in a very negative state.
- b) The state of the economy was not encouraging and Companies were reducing staff.
- c) Government revenues were in decline.
- d) There was, therefore, need for tight and effective management in the Grace, Kennedy Group.
- e) Accounts receivable: management must see to it that overdue accounts were collected, and there should be a target date of 30 days credit.
- f) The Group then owed about $7 million in foreign currency, and that would
have to be reduced. - g) The existing position of the Group must be consolidated and assets preserved ‘until after the elections’.
- h) Plans should be drawn up immediately so that if they were still relevant after the elections ‘we can move fast’.
- i) No negotiations involving capital expenditure were to be finalized.
Everything must be ‘on hold’ until the elections.
The Board unanimously agreed.
Towards the end of 1976, a week before the national elections, the Finance Director, Rafael Diaz, explained that all funds were being mobilized so that the Group could liquidate as much as possible of its foreign debts. This was a necessary step to minimize any loss, which might befall as a result of a possible devaluation of the Jamaican dollar.
Major problems within the Corporate Group were discussed at a later meeting. There was need for greater understanding and collaboration between the manufacturing and the distributing divisions. This would allow a more efficient scheduling of production and an easier flow from factory to consumer. There was need for more frequent, regular, and accurate reporting on production, raw material needs and usage, labour efficiency, and other matters. Financial and quality controls needed to be made more stringent and enforced. Purchasing procedures should be streamlined, and there was need for a Transfer Pricing Policy for goods moving between companies in the Group.
Clearly, all was not well within the Grace, Kennedy conglomerate. Nevertheless, the Group stood out large, widely ramified, and rich.
Towards the 1976 Elections
In early 1976, Carlton Alexander had been instrumental in launching the PSOJ; a group dedicated to supporting the cause of free enterprise. In April of that year, at a function honouring him as ‘Salesman of the Year’, he declared:
There will be no Communism in this country and we as salesman must be dedicated to see to it that this will never happen; but in doing so we must face up to the many social problems of the country…. The realities of our situation are: serious balance of payments deficit, twenty-one per cent unemployment of our labour force, a very young and inexperienced population, the high cost of money, the low level of productivity, poverty and illiteracy.
Problems there certainly were; but they did not equally affect everybody. The Government’s decision to licence the importation of basic foods only, for instance, hardly affected the life-style of the majority long accustomed to a very basic standard of living. Indeed, the disappearance of goods of comfort and luxury could well be interpreted as a desirable levelling-down of consumption patterns.
During the following months, there was continuous and increasing dispute between those who contended that the PSOJ was attempting to undermine the Government, and those who held that the Government was undermining the freedoms of individuals. There were
those who questioned the political propriety of an increasing Cuban presence and a seemingly increasing Cuban influence in Jamaican affairs, and there were others who claimed that this was a more beneficial presence and influence than the English and the
Americans had long inflicted. But the general longing for a ‘socialist’ society and economy, as had been described by Norman Washington Manley, and which was apparently the motivating force behind his son, led to the popular political decision.
On Wednesday, December 15, 1976, the People’s National Party was returned to power with an overwhelming majority, and the popular voice rang out in the celebratory Message:
My father born ya
My grandmother born ya
I an’ I born ya
My leader born ya
Das why I nah leave ya
No I nah leave ya
This was followed by a recital of the achievements of the PNP under Michael Manley who, unlike those people ‘who no love poor brethren’, was leader in the struggle.
The listed benefits were many: land-lease, the Pioneer Corps, JAMAL, free education, equal pay for women, minimum wage, the Cuban (José Martí) school, the Cuban-built microdams, the basic schools, and more. The opposition JLP, led for the first time in a National Election by Edward Seaga, who was not ‘born ya’ and all those who supported them were ‘under heavy, heavy manners’.
At a meeting on February 24, 1977, Carlton Alexander reported to the Board of Directors that he had been officially informed by the Hon. Vivian Blake, Minister of Marketing, that the Government intended to commence negotiations leading to its acquisition of
Grace, Kennedy & Co., Ltd. In fact, it had not been as straightforward as the record suggests. Ever since July 1976, when the Government had announced its intention to issue licences only for the importation of basic foods, the importing-distributing firms
had felt an increasing concern that their business would soon be very largely undermined by the activities of Jamaica Nutrition Holdings. On the principle ‘if you can’t beat them, join them’, this had led one large company to suggest that Government might wish to
acquire it and use its assets in support of the larger operations of Jamaica Nutrition Holdings. News of this offer greatly disturbed the competition, including Carlton Alexander and Grace, Kennedy & Co., Ltd. Moreover, as the more radical members of
the Government were inclined to press for state ownership of all large and influential social and economic enterprises, the private sector became increasingly apprehensive. The large suspicion raised by the openly ‘pro-socialist-communist’ stance of some members of the Government was enough to trigger anxiety in the minds of many, including Carlton Alexander.
Alexander had no wish to sell out to the Government, or to have GraceKennedy & Co. Ltd. acquired by government take-over. Equally, he feared for Grace, Kennedy’s future business if any large competing company should either sell out to or be acquired by Government in that way. If, therefore, the Government was minded to acquire a large private importing-distributing firm, then let it be Grace, Kennedy for the highest negotiable price. Thus the ‘negotiations’ would be conducted between representatives of GraceKennedy & Co., Ltd., who had no wish to sell unless the Government was determined to acquire a company such as theirs; and representatives of a Government which, despite the leftist nudgings of some members, had no plan to buy, and knew full well that even if they would like to acquire such a large and profitable company they could not afford it. Nonetheless, the uncertainty of the whole situation was disturbing to Carlton Alexander and, as soon to be seen, unacceptable to Boerries Terfloth.
Defending the Group
Immediately, the Board of Directors named their negotiating team of Carlton Alexander, Rafael Diaz, F.X. Kennedy, and Paul Chen Young who had, a month before, been contracted as Economic Adviser to the Company. They were instructed…. to formulate alternative strategies to negotiate with the Government’ following the Board’s approval of such strategies.
On March 8 Carlton Alexander reported to the Board that he had met with the Hon. Vivian Blake and that he had explained to the Minister…. the history and nature of GraceKennedy & Co., Ltd.’s operations’. At the same meeting, Alexander referred to:
…. a [current] dispute between Grace, kennedy & Co., (Canada) Ltd., Boerries H.Terfloth and Greven Holdings Limited, as to their ongoing relationships as shareholders of Terfloth and Kennedy Limited, Terfloth and Kennedy (U.K.) Ltd., and Terfloth and Kennedy (U.S.A.), Inc.
After discussion it was decided that the only course open to Grace, Kennedy & Co., Ltd. was to dispose of its interests in these companies and in the Grace Trademark to Boerries
H. Terfloth and Greven Holdings for a consideration of not less than $700,000 Canadian, and that this action be recommended to the shareholders. There had not, been any ‘dispute’ between Terfloth and Grace, Kennedy. On learning of the possibility of a Government take-over of the Company, Boerries Terfloth had simply made his position clear. He was unwilling to be a partner in business with any government. Moreover, the apparent leftist leanings of the Government of Jamaica at that time made it even less attractive as a partner with a large private enterprise. If the takeover went through, Boerries Terfloth would, as he had once before threatened, set up on his own. He would continue to be happy to trade with Jamaica, but the Terfloth companies would not be associated in a business partnership with any government. The next move would have to be made in Jamaica.
For the Grace, Kennedy Board of Directors the issue was clear. Following Carlton Alexander’s persuasive discussions with the Hon. Vivian Blake, there was a possibility that there would be no problem. If, on the other hand, however, there was a take-over, GraceKennedy & Co., Ltd. would no longer exist as a private company.
The overseas subsidiaries were a key factor in the whole matter. Through them, that is largely through the work of Boerries Terfloth, supplies of some basic foods, for example chicken necks and backs, came into Jamaica. In addition to any trading profits for GraceKennedy & Co., Ltd., there was the very important consideration that through the Terfloth Companies lines of credit were available. A few months previously, in late November 1976, Boerries Terfloth had accompanied Carlton Alexander, Raf Diaz, Peter Moss-Solomon and F.X. Kennedy on a round trip including London, Rotterdam and Montreal. That was one of similar business missions.
If Government were to take over Grace, Kennedy, this very advantageous relationship with Boerries Terfloth & Co. would be lost.
However, if the Grace, Kennedy Board were to move first and sell their interest in the overseas Companies to Boerries Terfloth and Greven Holdings (the Terfloth Holding Company) they would achieve three clear advantages: they would remove the possibility of the subsidiaries coming into the possession of the Jamaican Government; they would acquire a considerable sum in scarce foreign currency at a time when Government and private enterprise were all eagerly in search of it; and, relying on the long-proven loyalty and integrity of Boerries Terfloth, there was a strong possibility that if, after the hue and cry, the Board remained in control, they would be able to reestablish the partnership which had worked so well for both sides. The deal with Boerries Terfloth went through. The Government did not acquire Grace, Kennedy and Co., Ltd. or any other similar enterprise.
Five Hard Years
The re-elected Government declared 1977 ‘The Year of Economic Emergency’. Taxes on incomes were increased, a six-month wage-freeze was ordered, prices of essential commodities and rentals were also to remain fixed at current levels, and the call was made for increasing production so that there could be a 20 per cent replacement of imported goods by 1980. Speaking for the PSOJ, Carlton Alexander gave support to the Government’s plans and proposals, but with some reservations:
…. I would like to say that, in this time of economic stringency, it is only reasonable that the higher income-earners make the sacrifice required in the terms of reduced incomes and higher taxes; but I must…. sound a note of caution against confiscatory income taxes,
which so reduce earnings that the incentive to produce is removed.
Nonetheless, the Government and the PSOJ did not always move in the same directions. On October 15, 1977 ten members of the PSOJ, led by Carlton Alexander, left Jamaica on a twelve-day mission to the United States and Canada. Their stated aims were to boost tourism, to present a favourable account of Jamaica as a nation, to demonstrate the existence here of a vigorous and progressive private sector, and to meet with financiers and potential investors. At the same time, the Government was preparing to welcome Fidel Castro on a visit to Jamaica. The Gleaner reported:
…. some members of the PSOJ were annoyed that Dr. Castro’s visit was kept so secret that they had no opportunity to change the dates of their tour in order to be in Jamaica at this time. They were particularly ‘miffed’ that they received last minute briefing from a Minister of Government who said nothing about Dr. Castro’s visit.
In a prevailing atmosphere of mutual mistrust, there is always the probability of misunderstanding and misinterpretation of words, deeds and motives; but the divergence of interests was clearly indicated.
There were matters, however, on which Carlton Alexander, who had been called ‘the left wing of the PSOJ’, proclaimed more moderate views than were held by some of his colleagues in the organization. He frequently expressed a fundamental optimism in the future of Jamaica, based on a very positive assessment of the island’s human and natural resources. He openly called, not for the downfall of Government, which he believed leaned dangerously to the left, but for collaboration between the public and private sectors to achieve economic stability. As Chairman of the Jamaica National Export Corporation, he emphasized as much as Government did the need for a massive expansion of earnings from exports. On the question of the import trade, however, there was sharp difference in view. While Alexander, as head of a large firm heavily dependent on imports for profitable pursuance of its business, sought freedom from restrictions, the Government, in attempts to stem foreign exchange expenditure and to protect consumers against rising prices of basic food items instituted extensive restrictions.
In April 1977, following a devaluation of the Jamaican dollar, the Government announced that they would eventually become, through Nutrition Holdings Ltd., the sole importers of all basic foodstuffs. The largest importing firms, of course including GraceKennedy & Co. Ltd., immediately sought clarification. In particular, would Jamaica Nutrition Holdings also distribute the basic foods? There followed negotiations in which the dominance of Grace, Kennedy & Co., Ltd. in the market was clearly illustrated. Nutrition Holdings would purchase imports through local agents and by tenders. They would operate on a basis of 30 days credit with 13 per cent interest on overdue accounts. These new arrangements would come into effect on July 1, 1977, when, as a beginning, rice and counter flour imports would be taken over. As for distribution, it remained in the hands of ‘traditional’ private distributors. In late November, however, the Government requested Jamaica Holdings to undertake distribution in those areas not the served by or soon to be served by those distributors.
Nonetheless, by mid-June, Grace, Kennedy & Co., Ltd. had received import ‘quotas’ for the third quarter of 1977 for chicken necks and backs, pickled beef, frozen meats, and ‘strangely enough for rice and counter flour. They were to have 40 per cent of the flour and over 40 per cent of the bulk rice imported. Price controls, however, meant that their profit margins, like everybody else’s, would be reduced. In October, Danny Williams, Minister of Marketing and Commerce, announced Government’s plan to establish five more State Trading Corporations, similar to Jamaica Nutrition Holdings, to deal in hardware, textiles, energy, paper products and equipment.
The year 1977, all considered, was a good one for Grace, Kennedy & Co., Ltd. Total sales had exceeded the 1976 values, though some allowance had to be made for the devaluation of the Jamaican dollar: inventories had been reduced; Accounts Payable had decreased; the Company had invested in short term deposits and Government securities; and dependence on the banks for working capital, a highly undesirable condition, had been greatly reduced. The following year would be not quite as good in material rewards, but there would be compensation in the form of public recognition attaching to the firm.
In the annual National Honours List, Carlton Alexander was awarded the Order of Jamaica
‘…. for outstanding service to the nation in both the public and private sectors’.
It was high tribute from a Government whose policies he often outspokenly opposed, but without rancor and always apparently in search of compromise. On one point alone he remained absolutely adamant. His opposition to any sign of an increasing ‘communist’ influence was unyielding:
…. it troubles me deeply that Democratic Socialism and those who embrace this a political philosophy have acquired the…. support of the recently formed Communist Party of Jamaica, which stands ready to inherit the minds and the will of young people. Democratic Socialism has failed to fulfil their expectations of a better life.
And in March 1979, he reportedly told the Prime Minister, Michael Manley, that revival of the Jamaican economy was impossible ‘…. if we continue to have this fear that your Government and Party are slowly but surely linking themselves to the International Communist Movement’.
These were years in which local entrepreneurs and business managers moved cautiously at home and vigorously in migration, chiefly to the United States.
Between 1978 and 1982, proposals for further expansion of the Grace, Kennedy Group were given longer and more careful consideration. Mergers and joint ventures with other Companies were predominant. In May 1973, Carlton Alexander informed the Directors that discussions with visiting Directors of Unilever Export Ltd. of England and John Harrison, Managing Director of SEPROD Ltd., were in progress. He also proposed the acquisition of Domestic Sales Ltd. That purchase was finalized by September.
In the same month, three other deals were put through. Grace, Kennedy & Co., Ltd. purchased the premises at 75 1/2 Harbour Street for $35,000 net to the seller. The building was at first used to store documents and house furniture and fixtures, which had been acquired with Domestic Sales Ltd. On the waterfront, Terminal Services Ltd., with a share capital of $30,000 equally subscribed by four partners (Port Services Ltd., Port Contractors Ltd., Jamaica Freight & Shipping Co., Ltd, and Grace, Kennedy & Co., Ltd.),
was incorporated; and Kingston Terminal Operators Ltd. was being established with Kingston Wharves Ltd. and Western Terminals Ltd. as equal partners.
In December 1980, the Group offices were moved from 64 Harbour Street to the Scotiabank Building on Port Royal Street where two-thirds of the tenth floor had been leased from Pan-Jamaican. Space left at 64 Harbour Street was taken up by some of the Merchandising Division staff. The new offices would be occupied by the Chief Executive Officer, Carlton Alexander, the Grace, Kennedy Holding Company and its staff, the Group Finance Director, the Secretary, and the Accounting and Inspection Divisions of the Holding Company.
Grace, Kennedy & Co., Ltd. also moved in a new direction involving other Caribbean entities in 1981. Negotiations were concluded between the Company, the Marriott Corporation and Goddards Ltd. of Barbados jointly and the Government of Jamaica for the purchase from Government of ‘Versair In-Flite Services Ltd.’, catering for air traffic personnel and passengers. In the same year, the Caribbean Food Corporation, a regional statutory body in Port-of-Spain, Trinidad, invited Grace, Kennedy & Co., Ltd:
…. to lead and negotiate, on behalf of the private sector in the Caribbean, for the establishment of a Trading Company to be located in Bridgetown, Barbados.
The new Company would be owned 51% by the Caribbean Food Corporation, and 49% by the Caribbean Private sector. The authorized share capital was $10 million Barbarian, of which $400,000 initially paid up would be proportionately subscribed by the Corporation and Grace, Kennedy, and other private individuals and companies. The Company would be formed by the beginning of October.
In the Merchandising Division, the two most important developments of this period were the merging of Cecil de Cordova Ltd. and Grace, Kennedy & Co., Ltd. in 1978, and the rise and fall of the Grace, Kennedy ‘Cash and Carry’ business between 1976 and 1982. Like many other businesses, both Cecil de Cordova Ltd. and the Merchandising Division of the Grace, Kennedy Group had lost staff members through migration. The merger allowed a more economical and efficient employment of managerial, sales, accounting and other personnel. Following the establishment of Jamaica Nutrition Holdings Ltd., the private sector had lost its freedom to import certain goods. It had also lost some of its influence on related businesses such as shipping and insurance. The merger was an attempt to consolidate in order to protect remaining business and profits, and to allow broader planning of strategies to alleviate the dollar shortage.
The migrations of the 1970s also led to the departure of many wholesalers and the disruption of the traditional chain of distribution. Grace, Kennedy & Co., Ltd. now sought to move from the distribution of bulk products into the development of Product and Brand Management distribution. To this end, it was decided to expand the existing Cash and Carry operations.
The first two of these centres had been set up at Breezy Castle in east Kingston and at Newport West. In 1972, GraceKennedy & Co. had acquired premises at 5 Bond Street (formerly Coombs Cold Storage) on the death of its owner and later converted it into a Cash and Carry outlet to serve small catering businesses. Larger buyers, such as hotels and Government institutions were supplied by GraceKennedy & Co. Food Distribution Division. As with the other centres, the Bond Street outlet, which had a staff of over thirty by 1976, offered meat, fish and poultry in lost of ten pounds or more, and a wide variety of other food-stuffs such as canned vegetables and juices, ketchup and rice. Meat supplies, most of which came from overseas – New Zealand, Canada, Australia, the United States – were, however, increasingly limited by foreign exchange restrictions. In October 1976, another Cash and Carry was opened on Marcus Garvey Drive.
By the start of 1978 there were five centres, two in Kingston and three in rural towns, and there were plans to open two more in that year. But then the troubles began. By mid-1978 it was announced that the Cash and Carry centres, of which the one in Mandeville was doing best, were not performing according to expectation. Marcus Garvey Drive was the worst down $250,800 on budgeted sales. By the end of the year the business appeared to be unprofitable. Offices, warehouses, cold stores had to be maintained and there was a lack of goods for sale. Moreover, price controls and a continuing pressure on firms to keep prices down helped to reduce profit margins considerably.
By the middle of 1979, the Bond Street centre was beset by higglers who obstructed the trade with regular customers from further afield. The prevailing political gang warfare made the workers feel unsafe and they threatened to leave. Flooding in western Jamaica in June put the Frome outlet under five feet of water with 70 per cent of its stock lost. By the end of the year pilferage was generally rampant. As the political violence escalated in 1980, the business became untenable. The first quarter of 1981 saw a loss of $99,000. During that year, the country outlets were sold to managers who offered to purchase. Grace, Kennedy & Co., Ltd. provided redundancy and notice payments to employees who were not kept on and the premises were leased to the new operators. In April 1982, the last remaining Cash and Carry, that on Marcus Garvey Drive, was closed down.
In the Products Division there were equal difficulties. Here, the particular area of anxiety was Grace, Kennedy Food Processors (Meat) Ltd., ironically established in Paradise in Westmoreland. Ever since it started operations, this enterprise had faced fluctuations in
local pig production, managerial and labour problems, the inadequacy or malfunctioning of processing equipment, shortages of containers for products, low productivity, pilferage, and lesser though equally unwelcome hindrances to a smooth-running
operation. Most of the problems were the result of managerial inexperience, scarcities of even basic commodities causing daily increasing hardships for working people and the all-pervasive effects of worsening external trade balances and growing foreign indebtedness. But there were other reasons for unsatisfactory results.
There is hardly a published work on the husbandry of pigs and the marketing of pork products which does not make reference to what is commonly referred to in the North American context as the ‘hog cycle’. An English reference to the same phenomenon is explanatory:
…. it is unlikely that the degree of fluctuations of price in the pig cycle will be as great as they used to be, for the following reasons. In olden days [in England, but as in Jamaica today] a substantial part of the pig output…. was produced by small producers and by semi-extensive pig units on large general farms. When prices were bad these people just scrapped their pig units and went on with other types of farming, which in due course resulted in a shortage of supply and therefore a subsequent rise in pig prices. When pig production then became very profitable, these people would go back into pigs and, because the pigs multiplied so quickly, in due course there would again be a surplus of pigs followed by a sharp fall in prices, and so the cycle went on.
In recent years in England, as the industry has become more competitive with lower profit margins and tighter carcass grading, it has become concentrated in the hands of large and highly efficient specialists who produce top-grade animals and who distinguish between ‘Porkers’ and ‘Bacon Pigs’.
In Jamaica, where the costs of pig production were, and still are, influenced very largely by the cost of imported ingredients for the manufacture of brand feeds, the problem of securing a sufficient and regular supply of pigs for various processing tests the competence of any factory manager. It is not always greed that pushes the pig farmer to demand more per pound of ‘warm dressed’ as feed and other prices escalate. It is not always greed that holds the pork-processor to reluctant agreement in the face of consumer resistance to increasing trading losses when volume of sales declined as bacon prices went up.
Throughout the 1980s, a succession of local and foreign advisers, managers and skilled meat-processing technicians, was brought in to lend assistance. Two who came from Swift Company in 1978 summarized their findings. They compared costs of production
in the United States (11-12 cents per pound) with costs in Jamaica (36-41 cents per pound). The factory, they said, needed improved managerial technical skills and was overstaffed. The salesmen were apparently unfamiliar with the various products of the factory and were consequently unable to push sales. The reporting format needed to be changed in order to provide more precise information on all aspects of production; and they suspected losses of produce through theft.
None of the suggested or implied remedial measures was successfully adopted in the period up to 1982. Indeed, in May 1982, Carlton Alexander threatened to call in the
Union and close the factory since it was apparent that ‘theft of great magnitude was taking place’. Instead, in a calmer frame of mind, he later traveled to Westmoreland and addressed the staff.
Of the other companies in the Products Division, none was highly profitable. Lack of cans and bottles, bad debts, shortages of imported supplies of trading goods and raw materials and reduced sales resulting from higher prices to the consumer all had their
effect. In the Insurance Division, a formal merger of Allied Insurance Brokers and Gamble and Davidson Insurance Brokers was completed in early 1978. In 1977, a strike in ports on the east coast of the United States which had held up shipments of raw materials for National Processors, Ltd. had, however, brought windfall benefits to the Shipping Division as vessels bound for the United States had been diverted to Kingston. In fact, it was mainly transshipment container tonnage that supported the wharves in the later 1970s as domestic tonnage handled was much diminished.
For a time, a merger between Kingston Wharves and Western Terminals was considered.
At the end of 1979, the Grace, Kennedy Group financial assessments showed that the Company had performed far below expectation. Group profits for the year were $11.2 million as against projected $16 million. The Merchandising and Products Divisions had both turned out $2 million below budget. The Industrial and Insurance Divisions had done better at about $1 million above budget. Much had been spent on promotions and advertising: the costs of security protection and advice had been great; and the Group now had foreign debts equivalent to $17 million. Early in 1980, Carlton Alexander and Rafael Diaz went to Montreal and Toronto ‘…. to meet with our bankers regarding future financing from overseas’. At the end of January 1981, Alexander was still ‘deeply worried about management and expense control’.
Under a New Regime
Prime Minister Michael Manley had indicated in February 1980 that elections might be held before the end of the five-year term, which had begun in 1976. On October 30, 1980, the electorate went to the polls. The result was a huge victory for the Jamaica Labour Party. The Gleaner commented on the result as the final votes were being counted:
Described by most political observers as the most crucial election in Jamaica’s contemporary history, yesterday’s poll concluded an election campaign that was marked by two special factors: the extraordinary length of the campaign, and the unprecedented level of violence.
Following appeals from all sides and a ‘peace pact’ between Michael Manley and Edward Seaga, the violence which ‘reached a crescendo following Nomination Day, October 15’, subsided to allow the estimated eighty per cent turnout of voters under a massive ‘security blanket’ of police and military personnel to vote without much hindrance. This time, the result brought no euphoric wave. The return to power of the Jamaica Labour Party, overwhelmingly supported, was greeted with relief rather than radiant expectation.
The Grace, Kennedy Directors gave their views on current problems and future policies. They referred to the pressures of day to day administrative preoccupations, which left small time for thought about future directions. They spoke of the need for people with managerial skills to fill the gaps left by emigration and to control new projects in which the Group had relatively little experience. They referred to an increasing pressure of competition in a much-subdued local market. Above all, they emphasized the need to develop an export business in order to earn foreign exchange; and it was at this time that a large agricultural project to grow vegetables for the North American market was launched at Halse Hall in Clarendon.
The fundamental concerns of those who managed the affairs of the Grace, Kennedy Group were amply illustrated by the frequent calling in of local and foreign experts to give aid and advice. The assistance of some of these was certainly helpful. With equal certainty, the performance of others was not. During the 1970s and 1980s, reshuffling of various Companies, Divisions, Groups and nomenclatures marked the continuing search for a corporate structure appropriate to the needs of a growing, albeit temporarily restrained, Group.
The Board of Directors from time to time established various committees. Some prevailed, others did not. One of the most notable was an ‘Economic Monitoring Committee’ formed in April 1979, at the suggestion of Rafael Diaz ‘to monitor and take corrective actions’ regarding inventories, receivables, pricing policies and expenses. Another, formed by Carlton Alexander in January 1981, was an ‘Executive Committee’ of the Board which ‘would have and exercise the powers of the full Board of Directors’ in the following matters delegated to it: Accounts and all financial matters; Corporate Planning; Reports from Divisional Directors; Government and Community Relations; Employment of Management Staff and all Salaries and Employee benefits; the Group Inspection Departments; and the Overseas Companies. These last named were now reduced to operations in Belize, Toronto and, soon, in Barbados, in which Boerries Terfloth had not shared. The Executive Committee, clearly, was to act as a Standing Committee of the full Board. Its membership would consist of the Chief Executive Officer, the Group Managing Director, the Finance Director, the Senior Divisional Director and four external Directors.
A very important innovation in the last quarter of 1980 had been the Inspection Division, recommended to the Board by Cyril Tame, an external Director, and headed by Peter Moss-Solomon who would report directly to Carlton Alexander. An immediate task of the Division was to establish:
…. a basic organizational structure to evaluate systems and controls in the most crucial areas of the Group…. [and] to evaluate the performance of the job incumbents of the Grace, Kennedy Group.
In the longer term it would be required:
to inspect and audit the systems and internal controls in all areas of each Company in the Grace, Kennedy Group…. to safeguard the assets of the Group and improve efficiency.
In late 1978, one of the visiting consultants, Robert Keiser, who was a volunteer with the International Executive Services Corporation, had discussed with Carlton Alexander means by which the Group’s volume and value of exports might be increased. GraceKennedy & Co. Ltd. had entered the export market in the mid-70’s under the Managing Directorship of Mable Tenn, and with Sydney Masters as Departmental Manager, with early successes. In 1978, products from DaCosta Bros. (in 1981, to hit the market with ‘Grace Cock Soup’) and other Grace, Kennedy & Co., Ltd. factories, with about twenty per cent of the exports coming from companies outside Grace, Kennedy, earned for the Group a small amount of foreign exchange and a third successive award as an Export Trader. Nonetheless, despite early growth and with exports almost doubling in 1979, there were problems, which would be later addressed by Boerries Terfloth and others. In August 1982, Rafael Diaz listed some of the existing complaints.
Most arose from improper or inconvenient packaging and labeling, and some products had had to be withdrawn from shipment because of a high bacteria count. One month later, two reports on a Grace export were perhaps indicative of a wider Jamaican propensity to lapse into slovenliness while striving for excellence. On September 2, Seville Orange Marmalade, manufactured by Grace, Kennedy & Co., Ltd.:
…. received the highest number of points of all entries in the 21st World Selection of Canned Foods and other Food Products held in Brussels, Belgium.
Four other Grace Products – Calypso Punch, Barbecue Sauce, Zest Orange-flavoured Crystals, and Pineapple-Mango Drink -had all won gold medals; but the marmalade had won the even higher Gold Medal with Palm Leaves. In the same month, however, the GraceKennedy & Co., Ltd. Board of Directors was informed that Boerries Terfloth had called to complain that marmalade samples sent to his Company in Montreal had arrived in dirty bottles with crooked labels.
Sixty Not Out
Grace, Kennedy & Co., Ltd reached its Sixtieth Anniversary on February 14, 1982. It was a time for celebration, but also for reminiscence and for concern. The celebration included two thanksgiving services, a long-service awards ceremony, and a staff party, which was clearly a success. Still to come was a sports club festival planned for May, a series of cocktail parties to be hosted islandwide and an exhibition to reflect all aspects of the work and achievements of Grace, Kennedy & Co., Ltd. A Gleaner Supplement and aCorporate Brochure summarized the Company’s history and set out the now very diverse subsidiaries and partly-owned businesses which comprised the Grace Group:
- a) The Merchandising Division including the Distribution, Sales and Marketing
Departments, ‘Grace Kitchens’ Caribbean Greetings Corporation, and Versair
In-Flite Services; - b) The Trading Division made up of Rapid and Sheffield, Pilkington Glass (JA.)
Ltd. and GAICO; - c) The Manufacturing Division in which there were Grace Food Processors
(Meat), Grace Food Processors (Canning), DaCosta Brothers, Dairy Industries
(JA.) Ltd., National Processors, Addis (JA.) ltd., and Metal Fencing and
Security Woven Wire Products Ltd. - d) The Shipping Division including Grace, Kennedy & Co. (Shipping), Grace,
kennedy Travel (which was a Department of that division), International
Shipping Ltd., H. Macaulay Orrett Ltd. (Sealand Services), Port Services Ltd.,
Terminal Services Ltd., Kingston Wharves Ltd., Harbour Cold Stores and
Kingston Terminal Operators Ltd.; - e) The Export Division recently established to handle mainly Grace, Kennedy & Co., Ltd. products. This Division was, by 1982, an embryonic Trading House;
- f) The Insurance Division with Allied Insurance Brokers Ltd. and Jamaica
International Insurance Co., Ltd. - g) The Human Resources Development Division including the Cultural Affairs
Department. - h) The Inspection Division with its large assignments; and
- i) The Quality Control Division whose presence in each company was intended to safeguard quality of product and to monitor legal requirements and
standards with regard to products.
In 1982, Grace, Kennedy & Co., Ltd.’s employees numbered over two thousand, and staff ownership in the Company, at widely differing individual levels, was 23%. Although the GraceKennedy 50% ownership of the overseas Terfloth and Kennedy Companies had been sold to Boerries Terfloth, the Company had continued to trade with the various Terfloth Companies and others overseas and thus their export trade had been encouraged.
This was far, far different from Grace, Kennedy & Co., Ltd. in 1922 with its 50 per cent share of the Grace Wharf, the Shipping Agency for the Aluminium Line of America, representation of the North British and Mercantile Insurance Co., and two local rural branches of short-lived prosperity. There were other very important differences. James Moss-Solomon, who had been there in 1922, had gone. He had retired from his directorship in December 1972. On Tuesday, October 6, 1977, he had died at his home in lower St. Andrew. Luis Fred Kennedy, having gradually withdrawn from his governing directorship and other demanding managerial commitments because of ill health, would not long survive the celebrations of February 1982. Hr died in Toronto on May 27 of the same year. Ten members of the Company, including Directors, and led by Carlton Alexander, attended his funeral there; and on Thursday, June 2 all offices closed early so that staff in Jamaica might attend his Memorial Service at the Church of Saints Peter and Paul in Liguanea. Another era had gradually come to a close.
Enterprise and Bureaucracy
Following the celebrations to mark Grace, Kennedy’s Sixtieth Anniversary in February 1982, a Gleaner editorial included the comment:
Through a blend of good business practice, efficient management, promotion in the market place and involvement with the Jamaican people, the company has earned for itself a sound reputation. There are other companies, which rank with GraceKennedy Limited and we hope the example, which they are setting in how to be good corporate citizens, will be followed by other younger and smaller enterprises.
Too often we tend to look at the negative aspects of private enterprise, tarring all of them with the same brush. Yet the reality is that there are good corporate enterprises doing a service and contributing to the development of the Jamaican economy; as well as the shady hustlers whose sole aim seems to be to make a million dollars in the quickest possible time, and to do so without reference to the national good.
It is the rip-off artists who are responsible for some of the more unacceptable practices in the private sector. And once the business community recognizes this, action should be taken to discourage the quick buck hucksters.
Companies operating at the level of Grace, Kennedy by their example can do a lot to foster the spirit of enterprise.
Carlton Alexander would have endorsed those comments to the full. In 1983 he would have reached his fiftieth year of service to the Company. With the passing of Dr. Grace, with whom he had not worked; and of James Moss-Solomon and Luis Fred Kennedy, his mentors and patrons, Carlton Alexander was now recognized throughout Jamaica as ‘Mr. GraceKennedy’, Chairman and Chief Executive Officer of the Company and the acknowledged spokesman for the private sector on matters of national importance. In their endeavour to achieve both the profitable expansion of the Company’s business and its acceptance by the general public as a worthy institution, Alexander and his Directors were constantly searching for a proper balance between raw enterprise and that measure of bureaucratic administrative control which would ensure the Company’s legality, longevity and popularity, without stifling the search for business.

The ultimate private enterpriser is the pirate whose primary concern is to find the greatest profit as quickly as possible. The pirate captain assembles his crew for each venture. Some may wish to work with him on every occasion because of his reputation for success. He, however, chooses his band to meet the anticipated exigencies of the immediate project; he is not concerned with their loyalty or their welfare beyond its conclusion. During the particular enterprise, his commands must be obeyed without challenge but there are previously agreed arrangements for the division of the expected spoils and for compensation of those who suffer death or injury during the action. All is strictly planned and controlled, but is totally ad hoc. There is no continuing organization,
there is no desire to increase the capital assets of the business beyond the ownership of equipment necessary for the particular engagement, and there is no concern to win the ‘goodwill’ of those with whom he will deal. Those are the marks of then ultimate profiteer.
At the other end of the scale is the private enterpriser who, seeking profit, seeks also to build a continuing, growing and publicly approved business. To be successful in this, he must find loyal support from his employees in order to avoid the disruptions of rapid staff turn-over; he must be ready, without seeming rapacious, to acquire additional assets and business when opportunity arises; as the enterprise grows, he must depute an increasing measure of managerial direction and responsibility to others; and he must so conduct his operations that those with whom he deals will wish to continue to do so. In short, his lust for profit is restrained by an unavoidable spread of executive and administrative controls of a bureaucratic sort and an increasing sensitivity to public opinion. From their early days, Grace, Kennedy & Co., Ltd. have always evinced these features of the private enterprise in search of profits and also of goodwill.
Aggressiveness and quick action are important means by which an enterprise beats its rivals in the business. Carlton Alexander had demonstrated this in 1951 after Hurricane Charlie. In another example, when it was announced in 1983 that the Jamaica Public Service Co., Ltd. would acquire a floating plant in Japan, GraceKennedy & Co. (Shipping) Ltd. moved quickly. They immediately advised Wijsmuller Transport B. V. in Holland, for whom they were the local agents, of the project and that company secured the contract to move the barge from Hiroshima to Kingston. Individual members of the GraceKennedy Board of Directors from time to time in the privacy of the Boardroom have described some other company as being ‘up for grabs’, or in similar ‘piratical’ language which they would carefully have avoided in public address. But there were always the restraints on action, and the most important of these were the understandings that Grace, Kennedy held no monopoly in aggressive business practice and the constantly emphasized policy of good corporate citizenship.
It was the Jamaica Chamber of Commerce which, in 1983, declared GraceKennedy & Co. Ltd. to be the company ‘which best demonstrates the Human Face of Business’ and, through Mrs. Avis Henriques, presented an award received on behalf of the Company by its Finance Director Rafael Diaz. And in the same year, in a meeting of the Board at which the Company’s policy in a highly competitive market was the main topic of discussion, Alexander was much concerned to protect the Company’s image as ‘the people’s friend’. With May 1983 marking his fiftieth year in the service of GraceKennedy & Co., Ltd. the first five years of the 1980s were the zenith of Carton Alexander’s outstanding career.
From ‘Shartridge’ into ‘Scarcity’
During the last years of the PNP regime, the shelves in the stockrooms, in the supermarkets and in the smaller retail outlets had gone bare. Small suppliers went out of business, housewives searched for basic food and household items.
Tight restrictions on imports, lack of foreign exchange, an increasing North American mistrust of the
Jamaican Government’s policies and of the local business climate, the migration of entrepreneurial and managerial talent and of capital – all had subscribed to the dearth. Business slumped and so did good business practice. At the Gracefoods International Conference in Montreal in June 1981, Bruce Rickards summed it up:
During this period, the question of price and quality hardly mattered. The issue was who had the product, and when it would be available…. this was a totally different situation from that in, which the Company had developed. Our growth had been in an active market where dynamism, expertise, sources of supply, quality and price were the issue who got to the market first with the best product and the best price at the right time – but in that final six years those principles just went out the window. Anything you had could sell. We had many young people who grew up during this time unaware of what it meant to be in competition. We acted like God in the office – who should get what and how much, and so on. This did not develop our young people’s skills in selling and service.
Now, he continued, with the recently elected JLP, and following the embrace given to Prime Minister Edward Seaga by President Reagan, a great deal of interest was being shown in Jamaica,
…. from the U.S., notably the eastern seaboard, the mid-west, and also from Canada, England, France, South Korea, Japan, Taiwan, Venezuela and Mexico.
Carlton Alexander had been appointed Chairman of the Prime Minister’s Committee for Investment and Employment. The changes were noticeable:
…. not just in the new spirit of optimism, but in [the] consumer climate. People are anticipating that the times are once again opportune – that the consumer is again going to be king., making or breaking you according to whether you have the right price, the right quality and so on. Consumerism is taking over once more.
And so it did, but unfortunately it was not matched by increased production to pay for what we consumed. The zealous enterprise, which went into production of marijuana, for export to the United States in particular, was supportive of ‘consumerism’ and contributed little to the development of our capacity to produce for legal and accountable trading.
In the first week of January 1983, the Ministry of Finance Paper No. 1 dealing with the ‘Parallel Market’ was tabled in the House of Representatives. It was designed to encourage foreign exchange earnings by the manufacturing and agricultural sectors, especially in the European Economic Community and CARICOM markets, and it were particularly aimed at ‘non-traditional exporters’. If those in this category exported or planned to export at least 5 per cent of their total output within a twelve-month period, they would be eligible for access to the Export Development Fund.
This meant that such an exporter would receive, in advance. a foreign exchange allocation equivalent to 50 per cent of planned export earnings for the year (exporters to
CARICOM markets would receive 80 per cent). Moreover, an exporter ‘to third country markets’ (e.g. in Europe) would be allowed:
…. to retain 50 per cent of his export proceeds which he may use either to procure raw materials, spare parts and capital goods for his own use, or to sell these proceeds in the parallel market which is being formalized in the commercial banking system.
In addition to access to the EDF and the 50 per cent of hard currency earnings, which he retains, the non-traditional exporter will also have access to the formalized parallel market and the resources of the Jamaica Export Credit Insurance Corporation (JECIC).
The claim on 50 per cent of export proceeds, retained in the exporter’s bank in the appropriate foreign currency, could be sold by its holder within thirty days. Thereafter, only the holder could use it. Moreover, it might be sold to a producer for the local market as well as to another exporter.
The paper also introduced the Parallel Market mechanism. It acknowledged the existence of a thriving and increasing ‘informal market’ in foreign exchange, and, hinting at some of the problems, explained why the resources of this market could not be cornered for officially approved use.
- The multiple layers of intermediation operating in this market resulted in
large spreads between the buying and selling rates thereby leading to
artificially high selling rates. - The funds generated in the market have been use largely for purchases of
consumer goods rather than imported inputs for the productive sector. - Operators in the market have been unable to document their transactions for
the tax and audit purposes because of the informal nature of the market. - The system has led to an increasing harassment of tourists, which is having a negative impact on the industry. Like other ‘traditional’ export industries – bauxite and alumina, sugar and banana tourism, though comparatively successful, was not thriving as it might.
The Parallel Market mechanism allowed the commercial banks to operate two currency markets, on at an ‘Official’ rate of J$1 = US$0.561349 set by the Bank of Jamaica; the other ‘Parallel’ rates to be set daily by each commercial bank on the basis of its supply and demand. Foreign Exchange required for all purposes except those listed in a Schedule would have to be purchased at the prevailing parallel rate. The inflows of funds to the Parallel Market were expected to come from the proceeds of the 50 per cent of export receipts by ‘non-traditional exporters, from certain lines of credit operated for the Bank of Jamaica by its subsidiary JECIC, and also from:
- Certain foreign exchange flows which are not amenable to effective
monitoring by the bank of Jamaica. - Capital funds which might be attracted to Jamaica as a result of a more
orderly mechanism in the parallel market - With regard to III and IV above, the banks will purchase foreign exchange on
a ‘no questions asked’ basis. Thus the whole range of enterprisers was to be accommodated.
Under the ‘Official’ rate, the Schedule sought to protect the interests of the ‘traditional’ export industries, the Government and its agencies, and the general public from the higher and daily fluctuating prices of foreign exchange in the Parallel Market. By the end of April 1985, the Government had removed most of the restrictions on imports but had increased stamp duties on raw materials by 10 per cent, capital goods by 20 per cent and consumer durables by 30 per cent. As far as Grace, Kennedy & Co., Ltd. was concerned, there were advantages to be gained.
At a Directors Meeting on January 27, Carlton Alexander announced that GraceKennedy & Co., Ltd. had been given approved status under the Export Development Fund and could now purchase, without quota, raw materials, spare parts and capital goods. At the same meeting, Rafael Diaz, Finance Director, observed:
The Parallel Market as governed by the Ministry Paper gives us opportunity to earn money and we should study the document carefully, understand it, and get out and earn that money.
Included in the official Schedule were basic foods such as the Company had always imported: rice, flour, chicken necks and backs, corned beef, pickled meats and fish, dairy products, agricultural materials and tools, and medical and pharmaceutical products. Importations of these would be limited only by the Quota System introduced in conjunction with the Parallel Market. By it, total import ceilings in foreign exchange were set for broad categories of commodities. Under these ceilings individual firms were allowed amounts for which they might apply.
Grace, Kennedy & Co., Ltd. had been allotted a quota of US$2 million of imports of foodstuffs. This was less than desirable and, as it would mean a scaling down of imports, the Company would have to appeal for an increase. Alexander commented:
It seems to be a delaying tactic as the Government does not have the foreign exchange in place and they do not want the Parallel Market to be pressured.
Nonetheless, as had been pointed out, there were now openings for business. Export Development Fund status was clearly an advantage, especially in view of the Company’s current efforts to increase its exports and so increase it own earnings of foreign exchange.
Moreover, as the Ministry Paper implied, there were other sources which might be tapped through the Parallel Market, now formalized in the commercial banking system, although still, as before, flourishing informally on the streets. As was noted in the Ministry Paper:
The introduction of the Export Incentive Scheme and formalized Parallel Market will lead to further leakages of foreign exchange from the official market and steps are being taken to strengthen existing measures and to introduce new ones in order to capture the maximum foreign exchange for the official market.
Despite such steps and subsequent policies, by which the Parallel Market system was ended, various procedures of ‘auctioning’ available foreign exchange adopted, and later moves to ‘free up’ the market introduced, the ‘leakages’ continued to an alarming extent.
By the end of the 1980s, the ending of the Parallel Market system with its official rate of exchange for scheduled transactions led to an upward movement of prices. At the same time, underground inflows of foreign exchange were weakened by the ‘ganja eradication programme’ carried out with the encouragement and assistance of the US government. Pressured by the International Monetary Fund, but also moved by the need to reduce Government’s current expenditures, the numbers of public sector employees were cut back, thus adding to the level of unemployment.
For a time, the foreign exchange supply had been bolstered by an inflow of investment capital. Some who had migrated in the 1970s returned home and reopened businesses. Lines of Credit were restored after the elections, and new ones offered. But little of this went into the acquisition of plant and equipment for production. Much went into the building of shopping malls and supermarkets to support the growing ‘consumerism’. In a situation of rising prices and declining real wages, the well-to-do reveled in a surging enjoyment of foreign luxuries, while a growing majority walked through the shelves of increasingly expensive basic commodities of food and clothing. There was no ‘Shartridge’. The goods were there; but there was scarcity in the households of the poorer paid. The black market became a major source of supply of foreign exchange.
As might be expected, fingers have been pointed in accusation at those suspected of raking in the foreign exchange on the streets. In an article entitled ‘Big food importers devour foreign exchange’ in the Sunday Gleaner of May 19, 1991, Max Lambie wrote:
The operators in the black market, also, estimate that now these firms represent the major resting-place for the underground funds.
Rafael Diaz rose to the defense of Grace, Kennedy & Co., Ltd. The Gleaner of June 12 reported his statement:
He pointed out that for a considerable number of years the Company has been getting the feedback that they had authorized agents buying foreign exchange on their behalf. Mr. Diaz said the accusation that Grace, Kennedy and Company had undercover agents,
purposing to be employees of the Company, on the streets soliciting foreign exchange on the Company’s behalf was a fraudulent one. He denied any such involvement.
About a week later it was announced that the bank of Jamaica would now officially enter the black market. In the Financial Gleaner of June 21:
Commercial Banks have been given the green light by the Bank of Jamaica to begin appointing agents to purchase foreign exchange on their behalf.
The two largest banks, National Commercial bank and bank of Nova Scotia, said to control nearly 70 per cent of the foreign exchange market, proclaimed no interest. Others proposed to appoint agents almost immediately. Questions concerning the reliability and integrity of such agents, and the means by which their street transactions might be monitored remained to be answered. At the same time, the ‘unauthorized’ dealer would lie open to prosecution under the law. This arrangement did not, apparently, come into operation. In September 1991, the Minister of Finance announced that Government had decided to ‘liberalize’ the foreign exchange market. Henceforward, dealings in foreign exchange, whether by firms or by individuals, would be entirely unrestricted. Thus, the Jamaican dollar would find its true rate of exchange and the black market in foreign currencies would be forced out of existence. The policy, generally hailed as ‘a bold step’, was welcomed by the business community in general; but as the value of the Jamaican dollar rapidly sank to unprecedently low levels the prices of goods in the shops sharply increased. This, together with the removal of subsidies on basic items of food, led to further general decline in the standard of living especially among the lower income earners. The confident claim that the new policy would eliminate black market trading in foreign currencies was apparently soon abandoned. The Sunday Gleaner of October 6 carried an item:
Minister of Finance, Development and Planning, P.J. Patterson was reported last week as saying that a special unit comprising people from the Bank of Jamaica (BOJ), Revenue Board and the Police is to be established to stamp out the black market.
Nonetheless, the bank of Jamaica itself supplied agents with large quantities of Jamaican Dollars with which they went into the highways and byways in search of foreign currency. It would seem that, as in the past, there would be distinctions between ‘pirates’ and others called ‘privateers’ who operated under a king’s commission. The hard fact is that until we curtail conspicuous consumption of imported goods and at the same time greatly increase our earnings by exports, foreign exchange will remain a very scarce commodity and will continue to be offered to the highest bidders and most dependable large buyers, not necessarily authorized dealers.
Grace, Kennedy in the Local Marketplace
Introduction of the Parallel Market system would clearly affect the prices of foodstuffs and other commodities not on the Scheduled List. The Grace, Kennedy Directors set out their strategy to meet their competitors. The Company would hold prices, wherever possible, ‘until the competition moves up to or above us’. No Company was yet selling food items at prices, which reflected the Parallel Market costs on imports and packaging, and GraceKennedy & Co., Ltd., could hold prices longer than others could. This was because they carried heavier inventories priced before the Parallel Market, and they might even be able, on some locally prepared items, to increase the Grace, Kennedy factory output and lower prices so as to ‘force back’ the competition. The support of consumers could be won by new trade deals facilitating the islandwide advertisement of ‘Specials’ and Price-Offs’ printed on labels, thus ensuring that savings were passed on to the consumer and taken by the retailer. The Company was also ‘lobbying hard’ to get import permits for unscheduled items in demand.
In April 1985, on the absence of Carlton Alexander due to ill health, Rafael Diaz chaired a meeting of the Directors. He emphasized that the strength of the GraceKennedy Group as a whole lay in their sales, marketing, and customer service, and that those must always
remain as ‘key factors in our business’. However, in days of tight money and high interest rates, the Company could no longer be generous in its credit policy. Above all, GraceKennedy must maintain service in the marketplace. The Directors recorded, ‘Marketing will be crucial as competitors, both existing and to come, will try to “eat away” our market share.”
The market became increasingly competitive. In July 1987, Douglas Orane, who had been appointed a Director in May 1985, remarked.
We are being very aggressive with our pricing and promotional allowances in the market place in order to ensure that none of our competitors makes inroads into our market share. This is an investment for the future in [import] quotas are reintroduced.
Meantime, meetings of the Board of Directors had become little more than occasions for the routine presentation of monthly reports on the performance of the various GraceKennedy Group enterprises. A visiting consultant, Mr. Bieler of the International Executive Services Corps (ISEC), had commented on the creeping bureaucracy, which was hampering business:
Personnel in the Group spend a lot of time preparing reports, to the detriment of their duties, and he recommended that we report only quarterly in detail on operations such as the factories.
The comment would not have surprised either Carlton Alexander who, some time before, had upbraided managerial staff for telling him what they had done rather than what they thought ought to be done. Nor would it have come as a new revelation to Board members
who had Peter Moss-Solomon and Orville Garrick say much the same thing at a meeting in June 1981.
In October 1987, the competition was said to be still increasing. GraceKennedy & Co. Ltd. had lowered prices, and by so doing had protected their share of the market at the cost of lower profits. Thanks to the efforts of Bruce Rickards – appointed a Director in July 1975, – inventories, which had been about $25 million higher than they should have been, were now much reduced; and the Company was ‘continuing to aggressively advertise and to trade deal’. But 1987 was to be a disappointing year in which nearly all the GraceKennedy & Co., Ltd. businesses, except Grace, Kennedy (Shipping) and Dairy Industries, performed below budgeted figures; accounts receivable increased as the list of delinquent customers grew longer; and inventories, though much reduced, remained too high at over $71 million. Forecasts for 1988 cautioned against even stiffer competition ‘as more new people will enter business’. Becoming more and more important among the body of the ‘competition’ were the Informal Commercial Importers, the ICIs.
Heavily burdened as Jamaica is with problems arising from rapid population growth and increasing under- and unemployment, the Government, of whatever political party, has long tended to turn a blind eye to practices which, though understandably motivated and full of potential advantage to the national society, can turn sour if left undirected and uncontrolled.
There have always been higglers on the streets of out towns. They used to be itinerant: the fish-seller, the broom-seller, the ‘in season’ booby-egg seller, the live fowl-seller, the ‘provisions’ seller, the snow-ball man with his push-cart labeled ‘Stop Me and Buy One’, the lady on King Street with assorted cosmetic and other articles on her tray with the label ‘Buy Me and Stop One’. They bought and sold locally.
As the hard times of the 1960s and 1970s began to be felt, and as the value of the Jamaican dollar declined against is American counterpart, the ‘higgler trade’ began to move overseas. The acquisition of enough United States currency for a plane-fare to Haiti or Cayman or Miami (and even further afield), and the purchase there of small consumer items for sale on return home, allowed the individual enterpriser a satisfactory profit. The hard currency for the project was found in the black market. The number of such higglers increased, and so did the volume of their business. They were recognized and given corporate standing as the Jamaica Association of Higglers (JAH, with its cultural and religious connotations). They were no longer itinerants. They established their stalls on the pavements of the towns and cities in the ‘Bend-down Plazas’ where they spread their wares, impeding pedestrian traffic and raising the antagonism of the operators of the shops and stores in front of which they offered competitive goods brought through the Customs as personal effects.
Their ability to import without paying duty or by paying officially reduced duty, opened opportunities for some of the less scrupulous importing firms to avoid customs duties by employing higglers as purchasing agents. The ‘higglers’ had become the Informal Commercial Importers, formal recognized in the Parallel Market system:
Informal commercial importers (higglers) will be granted import quotas on the basis of their import performance during the last twelve month period, based on returns made to the Revenue Board.
They could now purchase foreign exchange from the banks. It was predictable that conflicts would arise. As the Government became more and more concerned to reap revenues, the lower rates of customs duties allowed to the ICIs would come under challenge. Importing firms which did not traffic with them would eventually protest
against unfair competition from the ICIs, some of whom had become large dealers in their own right, and from importers who used the services of the ICIs as a means of avoiding the full incidence of customs duties.
In the Sunday Gleaner of May 19, 1991, the Minister of Finance was reported as saying:
A substantial amount of the goods being sold by the distributive trade is, in fact, imported into Jamaica by informal commercial importers. These persons import goods not only for themselves but supply outlets in the formal sector ranging from supermarkets to uptown apparel stores.
When this method of importation first became popular, the persons involved were perceived to be of humble means…. therefore a very lenient approach was taken towards the valuation being placed on the goods they imported. This was effected through the use of a list of nominal values, which were kept at deliberately suppressed levels.
The consequences of this special allowance included the fact that:
…. distributors not using the ICIs to import goods are placed at a disadvantage since they are required to pay duties based on current market values, which impacts negatively on their ability to compete.
Therefore, as the aim of the Government was to raise revenues, the Minister proposed not that formal importers should pay less but that the ICIs should pay the same duties as everyone else. It was easier said than done. After two companies had been fined large amounts for defrauding the Government of duties on imported merchandise, Bruce Rickards, Marketing Director for the Grace Brand and President of the Importers and Distributors Association, thundered in the same newspaper:
For many years several private sector organizations have continually pointed out to successive governments that illegal imports and nonpayments of duties had assumed epidemic proportions….
Well, this problem has now become both a full-blown disease and big business, making it impossible for many companies that are paying legitimate duties, company profit tax, education tax and all the other statutory payments to remain in business.
What had begun as a worthy demonstration of individual enterprise in the face of adversity had, through lack of thoughtful nurturing and guidance, became a ‘disadvantage’ of ‘epidemic proportions’. It might have developed differently if on appearance of the first ‘Bend-down Plazas’ representatives of the Government, the Chamber of Commerce, and the higglers had sat down together to try to find a way beneficial to all.
GraceKennedy & Co., Ltd Overseas
Following the death of Luis Fred Kennedy, Rafael Diaz had been appointed to a directorship on the Board of Terfloth & Company in Montreal. Other Board members were Carlton Alexander, Boerries Terfloth, Peter Cummyn and Frank Yule. GraceKennedy & Co., Ltd., it must be remembered, had continued trading with the Terflothowned overseas companies and Boerries Terfloth held the rights to the Grace Brand everywhere except in Jamaica. At a Board meeting at the end of July 1983, proposals previously agreed in Montreal were approved and confirmed in Kingston. These were:
- Grace Foods Ltd., a Bermuda Corporation formed by B. Terfloth & Co., Ltd., would be the ‘owner’ of all ‘Grace’ trademarks registered in countries other than Jamaica.
- This Company would be owned 50:50 by Grace, Kennedy & Co., Ltd. and B. Terfloth & Co. Ltd.
- Grace, Kennedy & Co., Ltd. would now transfer all existing ‘Grace’
trademarks registered in Jamaica to Grace Foods Ltd. - All users of the trademark would be required to pay a royalty to Grace Foods Ltd. The users in the first instance would be GraceKennedy & Co., Ltd and B. Terfloth & Co. Ltd. Others might later use the trademark if so agreed by the two shareholders above. Both companies, it was agreed, would work to expand the market for the Grace Brand.
Boerries Terfloth would act as Brand Manager and Ivanhoe Yee and Wayne Stewart would be Grace, Kennedy’s Export and local Brand Managers respectively. The reunion of GraceKennedy & Co., Ltd. and B. Terfloth & co. Ltd. had begun.
GraceKennedy & Co., Ltd. now began in earnest to expand their exports beyond supplying ‘ethnic markets’ abroad into much wider ‘volume markets’. One Canadian supermarket chain, Nob Hill Farms, began marketing Grace products in 1983, but the first big breakthrough came in 1984 when the huge Loblaws chain undertook to market twenty-four Grace Brand products.
By the end of August 1984, Carlton Alexander was able to announce that he and Rafael Diaz had met Boerries Terfloth and Peter Cummyn in London:
- …. in connection with the merger of Grace, Kennedy (U.K.) Ltd. and B. Terfloth (U.K.) Ltd. to take effect 1st November, 1984, to trade as Terfloth & Kennedy (U.K.) Ltd.
- The next step had been taken. Then in April 1989, a bit further on the way,
- Mr. Diaz tabled a paper on the B. Terfloth Group and advised that Mr.
Terfloth had asked us to consider purchasing 50 per cent of the Group.
Carlton Alexander was now ill. Rafael Diaz and Douglas Orane were instructed to meet with Christopher Bovell to consider the proposal and recommend what action the Board should take.
The negotiations were soon completed, and on November 1 of that year Terfloth and Kennedy (Bermuda) acquired 100 per cent shareholding in the Terfloth Group of Companies operating in North America, Britain, and Europe. Since the Bermuda Company was equally owned by B. Terfloth & Co. Ltd. and GraceKennedy & Co., Ltd., the latter was now fully restored to the 50 per cent ownership of the original Terfloth & Kennedy Companies of the early 1970s. Other outlets fully owned by GraceKennedy & Co., Ltd., or by them in partnership with other Caribbean-based companies, by the end of 1989 included Grace, Kennedy (Belize) Ltd., United Foods in Toronto, Atlantic and Pacific Trading Co., Ltd. in Miami (both now fully owned by GraceKennedy & Co., Ltd.), and Grace, Kennedy (Trinidad) Ltd., fully acquired in mid-1989.
In March 1985, the ranking of Grace, Kennedy export sales had been given as:
- Barbados;
- England – where sales were expected to benefit by the agreement of the Tesco chain to market six Grace Products;
- Canada – where the Loblaw chain was involved;
- Belize; 5. Antigua; and
- Bahamas. In Trinidad there was some opposition from local businessmen, and George Phillip and Ivanhoe Yee were requested to go there and try ‘to mend the fences’.
A year later, the performances were less pleasing. None of the Grace, Kennedy outlets, now including the one in Miami, had shown a profit. Robert McDonald, reporting in place of Ivanhoe Yee who had left Grace, Kennedy & Co., Ltd. in May 1986, explained in a memo to Carlton Alexander that competition had forced sales prices down below costs. Carlton Alexander himself later admitted, ‘We tried to corner the ackee market and it had cost us a lot of money.’
As implied, the attempt had been unsuccessful. Robert McDonald had put it less bluntly. He had said that due to ‘abnormal competitive pressures’ Grace, Kennedy & Co., Ltd. had been forced to sell large stocks of ackees at a loss. Later in the year, Cecil Ho was employed as a consultant to help reorganize the Export Department; and E.G. Muschett was temporarily in Toronto to complete the reorganization of United Foods to which Arnold Chin would be seconded for at least a year to work in Sales and Marketing.
The drive to increase exports, and so earn foreign exchange, clearly had its large misfortunes. Nonetheless, by the end of 1989, Grace, Kennedy & Co., Ltd. was earning nearly one-third of its foreign exchange requirements. That commendable achievement owed much to the labours of the staff of the Export Department and a great deal also to the aid and advice of Boerries Terfloth.
The Grace Group
The year 1984 opened with another involvement of GraceKennedy & Co., Ltd. in an attempt to improve the quality of life in Jamaica. On January 5, the Jamaica Agricultural Development Foundation (JADF) was incorporated. A ‘not-for-profit’ private sector
venture capital institution, JADF is a partnership between GraceKennedy & Co., Ltd., USAID, and Land O’ Lakes Inc. of Minnesota, USA, a food and agricultural cooperative owned by 500,000 farmers in the United States. Assistance in setting up JADF was received from the Rockefeller Fund. The overall objective was:
…. to promote and develop sustainable agriculture and agri-business to assist in improving the economic and social well being of the people of Jamaica….by providing loans, venture capital, guarantees, technical assistance, grants, and lease financing.
At the end of March 1984, the Grace, Kennedy Board of Directors received a very favourable report. Group Profits of just under $11 million for that first quarter were well over budget and an improvement on performance in the same period of 1983. GraceKennedy & Co., Ltd. had itself done exceedingly well with profits 52 per cent over budget ‘due to improved pricing policy and control of expenses’. There had also been considerable saving of overhead costs by a merging of Grace Food Processors (Canning) and DaCosta Ltd. Except for Halse Hall, there were no large problems looming. George & Branday Ltd. had been relieved of Insurance and was now a Finance Company with Peter Moss-Solomon as Managing Director, Calvin Moo-Young as General Manager, and
R.C. Humphries, formerly a senior partner in Price, Waterhouse, as Chairman of the Board. In the Shipping Division, though Wharves and Cold Storage suffered from decreasing tonnages coming in, the Agencies and Port Services reaped compensatory benefits from devaluations of the Jamaican dollar. The Board optimistically considered what new ventures might be undertaken. Something in spices, perhaps, or electronics, or beef cattle with American partnership. In August, Carlton Alexander asked Douglas Orane, Adrian Wallace and Peter Chin to prepare a proposal for the purchase of the Hi-Lo Food Stores from Neal & Massey Ltd. who had given GraceKennedy & Co., Ltd.
until September 1 to decide whether or not to buy. If not, Neal & Massey would ‘accept another offer that had been made by someone else’. The decision was to buy. E.G. Muschett and Oliver Clarke, external Director, were authorized to conclude the negotiations, and on September 1, 1984, GraceKennedy & Co., Ltd began to operate the Hi-Lo Supermarkets. The purchase was a clear reflection of response to ‘consumerism’. In January 1985, GraceKennedy & Co., Ltd. acquired 51 percent of the shareholding of Schwartz (Jamaica) ltd. and went into the spice business.
In mid-1985, the earlier confidence began to turn. For the first time since 1972, the half-yearly returns showed that Grace, Kennedy & Co., Ltd. had traded at a loss. Nevertheless, the trend appeared reversible. One reason for the decline was an unsatisfactory mix of goods sold by which some items were oversupplied and others under-supplied. This could be remedied by better planning and proper ‘streaming’ from production through inventory to sales. Another reason, which it was hoped would be avoided in the future, was that GraceKennedy & Co., Ltd. had purchased large quantities of goods from Seprod Ltd. and Seprod had subsequently lowered their prices. Grace, Kennedy stood to loose a considerable sum.
What could not be, avoided were rapidly climbing rates of interest. At the end of the year, GraceKennedy & Co., Ltd. and its associated factories had done less well than expected, and in the Merchandise Division, though sales had increased 32 per cent over 1984 (for which Arnold Chin and Adrian Wallace were commended), profit had turned out below budget. The factories and the Merchandise Division were then reorganized into three divisions:
- Grace, General & Bulk – Arnold Chin, Philip Alexander, Ted Wells.
- Cosmetics, Paper, Cards, Drugs – Jimmy Moss-Solomon.
- Meat and Cold Storage – Erwin Burton.
On Thursday, April 2, 1986, there was an important meeting of the Board of Directors. It was well attended. Present were: Carlton Alexander, Chairman, Rafael Diaz, Michael Belcher, Mable Tenn, Ivan Yee, Cyril Tame, Robert McConnell, Bruce Rickards, Peter Moss-Solomon, E.A. Girod, E.G. Muschett, Anthony Barnes, L. B. Lukong, Douglas Orane, Joe Lee, Christopher Bovell, E.D. Anderson (Secretary), and, by invitation, Gladstone Ford, Arnold Chin, George Phillip, Raymond Thompson and Bryan Davidson. Apologies by Directors unable to attend were received from John Issa, Gordon Sharp,
F.X. Kennedy, Paul Bitter and Oliver Clarke. After reviewing performance for the first quarter of the year and comparing it with the same period in 1985, Carlton Alexander proceeded to announcements of particular importance. It was intended to have GraceKennedy & Co., Ltd. listed on the Stock Exchange. In going public, the Board of Directors would have to ‘identify succession’. Very soon he would reach the age of seventy, and he intended to give up the post of Chief Executive Officer, though remaining as Chairman a little longer. A planning committee of himself and ‘several members of staff’ to be invited would meet to discuss the naming of his successor.
Near the conclusion of a long agenda, Carlton Alexander, as he so frequently did, recognized a special effort voluntarily given in the service of the Company. The computerization of the Company’s payrolls, personnel records, stocks, ledgers, sales statistics, and billing had begun a decade later. There were on going difficulties with the new technology. He recorded that:
The Order Department girls worked up to 8-9 p.m. at nights in trying to keep the billing up to date to overcome the computer problems and they should be congratulated.
Later, in November 1988, recuperating at home from a recurrence of the illness first suffered on a business tour in the Far East earlier that year, he sent word through Rafael Diaz, Acting Chairman at a Board Meeting, that he had noticed the outstanding service of many staff members who had kept the Company going before and after Hurricane Gilbert. He wished them to be recognized at an awards function.
In May 1986, Douglas Orane was appointed a Co-Managing Director with E.G. Muschett. At the same meeting, the Board gave its seal of approval to the proposed listing on the Stock Exchange. The necessary Resolution was passed on June 27; on September 5 the decision was made public; and on September 11, 1986, the listing was made. Other events marked the year. In September, WTG Systems Ltd., a computer sales and servicing business one-third owned by the Terrelonge Group and in which GraceKennedy & Co., Ltd. also held shares, was in need of capital. None of the shareholders was willing to invest further. Within a few months the Board agreed with Rafael Diaz that a decision was necessary. As the other shareholders either could not or would not provide more capital, GraceKennedy & Co., Ltd. must either liquidate or take over. The latter course was adopted.
Grace Food Processors Ltd. was again in trouble as the wheel of the ‘pig cycle’ turned. For Christmas 1986, hams would again be in short supply and the Grace, Kennedy staff would have to be assigned one each. A way had to be found to counter the fluctuations in
production:
We will have to find strategies to insulate ourselves against the difference between shortage being 115,000 pigs and glut being 130,000 pigs.
Grace Food Processors Ltd. would begin to make binding contracts with selected farmers stipulating price, weight range and the number of pigs to be regularly supplied for processing. The Company would also offer an advisory extension service to pig farmers.
In the same year, Grace, Kennedy & Co., Ltd. had begun distributing the JF Mills Brand products of Jamaica Flour Mills and also purchased stock in that company. Within the Group, Metal Fencing Ltd. had become Armour Metal Fencing and Construction Ltd.; and Errol Wilson was given the management of a specialty established Sales Division to supply the hotel trade.
For Carlton Alexander this was a year, which brought two important honours. He was the recipient of the Martin Luther King Jnr. Humanitarian Award for 1986 for his service to the national community.
And on November 15, Selwyn Carlton Alexander was called up by his full name to be awarded the Degree of Doctor of Laws, Honoris Causa, by the University of the West Indies at its Mona Campus. On receiving the congratulations of his Board of Directors twelve days later he replied, ‘Grace made me – otherwise I wouldn’t be noticed.’
In 1987, as the competition hardened, Board members became concerned about the probable performance in 1988 when even more competition was expected. The 1987 profits were largely tied up in inventory and in receivables. This would have to be rectified in 1988. There was concern about the quality of management in some divisions. In the food-processing factories, for instance, there appeared to be some reluctance ‘…. to look, at radically new ways of making money and this is a cause for concern’.
Between July 1 and the end of November, prices on over two hundred items had been reduced. Sales benefited, but this had not brought a concomitant increase in profits.
Nonetheless, there had been some expansion of the activities of the Group. Equipment Care Ltd. had been added to the Grace, Kennedy & Co. (Shipping) group; and, in a quite different category of business, Caribbean Basin Electronics (CBEL) Ltd. was established late in 1987. It was a small operation located in Montego Bay and employing about thirty people. Planned, financed, and set up by Grace, Kennedy, CBEL was to assemble electronic and electromechanical equipment, especially printed circuit boards, solely for the export market. However, an early contract came from a Barbadian source for one thousand printed circuit boards. CBEL successfully fulfilled the order, and looked forward in hope.
On January 1, 1988, a joint arrangement between GraceKennedy & Co., Ltd. and UNISYS, the second largest computer firm in the United States, came into effect. GraceKennedy would market the wide range of UNISYS computers to begin with and, later, other equipment including their FAX machines.
In the same month, Alexander tabled a paper reorganizing the managerial portfolios of the Group. Not all the companies listed were wholly owned by GraceKennedy & Co. Ltd., but where Grace, Kennedy was not sole owner the Company held shares or a management contract or both.
Carlton Alexander would be responsible for:
- GraceKennedy & Co. (Shipping) Ltd. &
- Grace Tours Ltd.
- Jamaica Producers Shipping Co. Ltd.
- International Shipping Ltd.
- Port Services Ltd.
- Kingston Terminal Operators Ltd.
- Terminal Services Ltd.
- Kingston Wharves Ltd.
- H. Macaulay Orrett Ltd.
- Harbour Cold Stores Ltd.
- Dairy Industries (JA) Ltd.
- Grace Foods Ltd.
- T&K (Bermuda) Ltd.
- GraceKennedy (U.K.) Ltd.
- Equipment Care Ltd.
E.G. Muschett would be responsible for:
- Agro-Grace Ltd.
- Rapid & Sheffield Co. Ltd.
- Pilkington Glass (JA) Ltd.
- Armour Metal Fencing & Construction Ltd.
- Security Woven Wire Products Ltd.
- Grace, Kennedy Properties
- Allied Insurance Brokers Ltd.
- H. Macaulay (Insurance) Co. Ltd.
- Jamaica International Insurance Co. Ltd.
- GraceKennedy Travel Ltd.
Douglas Orane would be responsible for:
- GraceKennedy (Merchandise)
- Grace Food Processors Ltd.
- Grace Food Processors (Canning) Ltd.
- National Processors Ltd.
- Fish Importers Ltd.
- Domestic Sales Ltd.
- Hi-Lo Food Stores (JA) Ltd.
- Caripic (JA) Ltd.
- GraceKennedy Export Trading Ltd.
- GraceKennedy (Belize) Ltd.
- GraceKennedy (Ontario) Ltd.
- GraceKennedy (Barbados) Ltd. and business within CARICOM.
Rafael Diaz would be responsible for:
- GraceKennedy (Caribbean) Ltd.
- GraceKennedy (Canada) Inc.
- GraceKennedy (Europe) Ltd.
- George & Branday Ltd./Vortex Ltd.
- Inter-Grow Ltd.
- Versair In-Flite Services Ltd.
- WTG Systems Ltd.
- Grace UNISYS (Jamaica) Ltd.
- Caribbean Electronics Ltd. (CBEL)
- Trafalgar Development Bank Ltd.
- Pan-Caribbean Merchant Bank Ltd.
At the end of the first quarter of 1988, Alexander was not satisfied with the Group’s performance, which showed identical results with those of January-March 1987. Of the three new acquisitions, only Grace-UNISYS had made a profit. He wanted the Group to show a monthly profit of $7 million. Rafael Diaz expressed the view that this would be attainable only in three years time. Carlton Alexander pressed on: all the following had so far shown losses – Grace Food Processors (Canning); National Processors; Addis; WTG Systems; Grace, Kennedy Export Trading; Grace Tours; Grace Travel; H. Macaulay Orrett; CBEL; Grace, Kennedy (Ontario); and Inter-Grow Ltd. (a relict of the large agricultural endeavours at Halse Hall and Spring Plain). There had also been stock losses of $1.4 million. There was need for improved cash-flow management, and, ‘We would have to close those companies that are currently making losses in the Group, if they do not start realizing profits’. In particular, Grace, Kennedy would have to sell out is share in Equipment Care Ltd. if it continued unprofitable; there was much concern about the lackluster performance of Agro-Grace. Carlton Alexander, understandably, did not want to leave an ailing Group.
In July 1988, Alexander was away, leading a JAMPRO team on the promotional tour of the Far East during which he was taken seriously ill. The Government had earlier decided to merge the Jamaica National Export Corporation (JNEC) and the Jamaica National Investment Promotions Ltd. (JNIP), both of which he headed as Chairman, within the Jamaica Industrial Development Corporation (JIDC), to form a single agency, Jamaica Promotions (JAMPRO), to promote both trade and investment. Carlton Alexander had been appointed to head this new body.
Rafael Diaz, chairing a meeting of the Board at this time, gave a somewhat reassuring summary of the state of the Group. The factories were now much improved ‘and we no longer have to put money in them’, except for Grace Food Processors (Canning) which needed a major replacement of equipment. But that had not prevented a small profit in the half-year’s operation. The Finance, Insurance, and Shipping Divisions were all operating at a profit. Versair In-Flite Services was about breaking even. It had been necessary to ask the airlines for price increases. They had responded by downgrading the meals.
Under pressure were the Trading Division, especially Rapid & Sheffield, Agro-Grace, and (and here Alexander would have been less comforted) GraceKennedy & Co. (Merchandise). Dairy Industries Ltd. was also in some difficulty because while the New
Zealand Dairy Board had increased the price of cheddar cheese to them, they could not increase the price to the local consumer. The star commodity of the moment was QuenchAid, at home and abroad.
In September there came Hurricane Gilbert. That month’s performance inevitably slumped. Harbour Cold Stores had been smashed. The probable loss there was $6 million. Stocks of corned beef, cheese, salt, and matches were very low, but it was hoped supplies would be restored by the end of November. Relief goods and trade supplies were coming in and Grace, Kennedy & Co., Ltd. would forego commission and agency fees on goods brought in on the French Line, the Laser Line, and the West Indies Shipping Corporation – all of which they represented. As for supplies to be acquired locally, the GraceKennedy factories would soon be in full production and, as Douglas Orane pointed out:
We have to devise a strategy of how to deal with the Jamaica Commodity Trading Co. Ltd. [formerly Jamaica Nutrition Holdings] to receive supplies on a timely basis which their bureaucracy is holding up on the docks.
In November it was time to decide the staff bonus for the year. In 1987, the total amount disbursed had been $12 million, based on a pre-bonus, pre-tax profit of $56 million for the year. In 1988 the total to be spent would be $14 million based on a projected pre-bonus, pre-tax profit of $66 million. However, if a Company’s profits for 1988 were only equal to or less than they had been in 1987, then bonus payments should not exceed those of 1987. If, on the other hand, the 1988 profits exceeded those of 1987, the bonus payments should, for each Company in this category, be increased proportionately.
In January 1989, Carlton Alexander was back in the Chair for a review of performances in 1988. He was satisfied. At the beginning of 1988 he had said that all companies then making losses should realize profits in 1988. Most had done so. The exceptions were Grace Travel Ltd. and Caribbean Basin Electronics Ltd. Grace, Kennedy (Ontario) Inc., which had lost Cdn. $600,000 in 1987, had lost only Cdn. $54,000 in 1988, and expected a profit in 1989.
At the start of 1988, Alexander had requested Group profits of $7 million per month. That had not been realized, but just over $6 million had been made. Management in the factories and in the Merchandise Division was to be congratulated. So, too, was the management of Kingston Wharves Ltd., which in 1988 had earned the highest profit ever, made there. Indeed, the Shipping Division as a whole deserved commendation. There had also been a new addition.
At a press conference on January 17, it was announced that the Carib Star Shipping Company Ltd., a totally owned subsidiary of Grace, Kennedy & Co., Ltd. was being launched. Carib Star would be the exclusive agent for ZIM American-Israeli Shipping Company, at the time responsible for 90 per cent of transshipment cargo passing through Kingston.
In February 1989, Douglas Orane advised the Board that Bovine, Fish & Poultry on Retirement Road, was being advertised for sale and should be purchased by GraceKennedy. The land, building and equipment were acquired through Grace Food processors Ltd. for $4 million. About $300,000 would be needed for repairs and upgrading to bring the plant into good condition for meat processing.
Early in the year, the Challenge Group of companies, which included Challenge Enterprises Ltd., The Road Runner Ltd., CEL Investments Ltd., International Merchant Mart Ltd., and Shazamm Ltd., was heavily indebted and losing money. GraceKennedy & Co., Ltd., in equal partnership with Desnoes & Geddes Ltd., acquired the Challenge
Group in March. In the same month, Caribbean Basin Electronics was closed down. Its main client had been acquired by an English company, which had a wholly owned subsidiary in Costa Rica. In consequence, business, which had come to CBEL, was now being sent to Costa Rica. On the other hand, the Hi-Lo Supermarket chain was expanding. In addition to its four outlets in Kingston, and one in Mandeville, another would be opened in Spanish Town at the beginning of June, and consideration was being given to further expansions in Negril and Montego Bay.
Carlton Alexander was again absent from the April Board Meeting because of ill health. With Rafael Diaz in the chair, the Board approved another increase of the authorized share capital by the creation of $16 million shares of $1 each. This would bring the share capital to $ 48,000,000. And, on April 14, 1989, S. Carlton Alexander signed the Chairman’s Statement to be presented at the Annual general Meeting of GraceKennedy & Co., Ltd. to be held at the Jamaica Conference Centre, Seabed Building, Ocean Boulevard, Kingston, on Friday, July 28, 1989, at 10:00 a.m.
On Thursday, April 27, at the University Hospital he underwent the last of a series of operations performed during the past few months. Leaving his wife Beryl and five children by previous marriages, Selwyn Carlton Alexander died peacefully at the age of 73 in the University Hospital at 7 p.m. on Labour Day, Tuesday, May 23, 1989. The tributes were many.
Under New Leadership
Within GraceKennedy & Co., Ltd. there was no doubt about the line of succession. Wisely, after having three years previously announced his impending retirement, Carlton Alexander had moved to find agreement on the choice of the next Chief Executive Officer.
Two days after his death, the Board met. As was usual in the absence of Alexander, Rafael Diaz took the chair. Carlton’s death was sadly noted and funeral arrangements discussed. Then, unanimously, Rafael Diaz was appointed Chairman and Chief Executive Officer. His place as Finance Director was, again with unanimous approval, filled by Peter Moss-Solomon.
Beyond the Boardroom, and in the wider society, there was inevitable concern. Who, if anyone, could follow in Carlton Alexander’s footsteps? Rafael Diaz, in accepting the appointment, displayed his absolute self-confidence – not only in his qualification to succeed, but also in his commitment to add another wing to the already sprawling mansion of GraceKennedy & Co., Ltd.
Rafael Diaz joined GraceKennedy in 1969 as an accountant and became Financial Controller in 1974. Two years later, as Finance Director, he was a member of the Board of Directors becoming Deputy Chairman in 1980. When Rafael Diaz succeeded Carlton Alexander, the Grace Group had an annual turnover of over $1.5 billion. There were 1,632 shareholders in the holding Company with 76 subsidiaries and associated companies employing nearly 2,000 permanent and 500 seasonal workers. The Company operated in six countries; Jamaica, Belize, Trinidad, Canada (Montreal, with B. Terfloth, and Toronto), the United Kingdom (with Terfloth), and the United States (Atlanta with Terfloth), and Miami. It was recognized, as Dr. Dudley Stokes put it in the Gleaner of October 1, 1989:
…. as one of the country’s best run businesses, with a sound management structure, a strong corporate image, and a relatively well paid work force of nearly 2,000.
And when asked what advice he would most like to give the Government, Diaz replied:
What really is required is to earn more foreign exchange. My advice to the Government, therefore, is to focus on an export-led economy.
This was the view of the new Chief Executive Officer of a traditional importing-distributing business.

Rafael Diaz had long been an advocate of a greater export business. His first consideration was the earning of foreign exchange to meet even a fraction of the Company’s huge overseas financial commitments. Through the years, however, that concern had grown. There had emerged the concept of another dimension of the interests of the Company through the building of an Export Department and the first tentative essays into overseas trade. GraceKennedy & Co., Ltd., Importers and Distributors, might also be GraceKennedy & Co., Trading Company Ltd. Diaz had support within the Company and now, in 1989, GraceKennedy & Co., Ltd. was reunited with Terfloth & Co., Ltd., World Trader. No better time to set the sights.
Nor were the new leadership in the Company and the re-association with the Terfloth enterprise the only new features in the Jamaican business world. By 1990 there was a national change which seemed likely to affect that world: a new Government. On the advent of national elections in 1989 the possibility of a return to power by the People’s National Party seemed to raise economic rather than political apprehension. In the view of one member of the GraceKennedy Board, the major risk from a PNP Government would be the return of corned beef and canned mackerel imports to the Jamaica Commodity Trading Company. Since his overturn by the Jamaica Labour Party in 1980, Michael Manley had proclaimed his previous misjudgments. Moreover, still recognized by the population at large as ‘one who love poor brethren’, his election slogan of ‘We Put People First’ raised hopes among the mass of small consumers in days of wild ‘consumerism’.
Resuming Growth
In May 1989, GraceKennedy & Co., Ltd. undertook to sign a management contract with Lipton (Jamaica) Ltd., and also agreed to a 22.5 per cent shareholding in a large broiler- fowl operation, Goldcrest Farms Ltd., in which Seprod would be the major shareholder with 45 per cent of the equity and the Management Contract. The market for broiler meat was estimated at 124 million pounds a year. It was anticipated that profits would begin in the third year of production.
Also in May, the Company acquired the 51 per cent shareholding of Ernest Viera & Co., Ltd., partners in Viera & GraceKennedy International Ltd. in Trinidad. With the approval of the Government of Trinidad, that company now became a wholly owned subsidiary. Robert McDonald was appointed General Manager of GraceKennedy Export Trading Ltd., responsible also for operations in Trinidad, Belize and Ontario. In Miami (Atlantic & Pacific Trading Co., Ltd.) Nick Bogle was to be resident representative. These were the administrative beginnings directed towards Rafael Diaz’s ultimate aim.
In September 1990, a Barbadian survey showed GraceKennedy & Co., Ltd. as the largest of the Caribbean’s listed companies when ranked by volume of sales during 1989. It was, not, however near the top ranking in terms of market value. In that, the Company ranked seventh out of ten listed, coming behind one Barbadian, one Trinidadian and four Jamaican concerns.
In June 1991, for the tenth time in all and the fifth in a row, GraceKennedy won the Jamaica Manufacturers’ Association Award ‘For the most outstanding performance as Trader/Exporter’. Exports had gone to CARICOM Countries, Bahamas, Bermuda, The Virgin Islands, Cayman, Nigeria, Germany, Italy, the United Kingdom, the United States and Canada. But in thanking all those who had contributed to the success, GraceKennedy acknowledged that the total value of goods exported, though pleasing, was still small – something over $50 million covering a range of about a hundred food and other items.
We thank them and are proud of them. They are making sure that our goal of significantly increasing our export will become a reality!
No overstatement of accomplishment in that.
Very soon after taking office, Rafael Diaz called his Board of Directors into conference in Ocho-Rios.
Managerial responsibilities and the Corporate Structure were revised. As Chairman and Chief Executive Officer, Diaz would oversee all operations with a special watch on International Trading. There would be four Core Divisions in the new organizational structure.
Rafael Diaz would oversee International Trading, Robert McDonald would become Manager of Overseas Operators and Cecil Ho would take over the Export Trading Company. Douglas Orane, Group Managing Director, would be responsible for the Trading Division.
The Trading Division consisted of the following companies:
- GraceKennedy & Co., Ltd.(Merchandise)
- GraceKennedy Export Trading Ltd.
- Grace Food Processors Ltd.
- Grace Food Processors (Canning) Ltd.
- National Processors Ltd.
- Agro-Grace Ltd.
- United Agricultural Produce Traders Ltd.
- Dairy Industries (JA) Ltd.
- Challenge Enterprises Ltd.
- Lipton (JA) Ltd.
- Hi-Food Stores (JA) Ltd.
- Domestic Sales Ltd.
- Hardware Bulk Purchasers Ltd.
- Rapid Sheffield Co., Ltd. (to be responsible for Armour Metal Ltd.)
- Armour Metal Fencing Ltd.
- Armour Block & Construction Ltd.
- Pilkington Glass (JA) Ltd.
- Caribbean Greetings Corp. Ltd.
- Versair In-Flite Services Ltd.
- Gracekennedy Properties Ltd.
- Kingston Properties Ltd.
- Caribbean Basin Electronics Ltd.
- Caribbean Agricultural Trading Co., Ltd.
- GraceKennedy (Belize) Ltd.
- GraceKennedy Ltd. (T&T)
- GraceKennedy (Barbados) Ltd.
- GraceKennedy (Carib) Ltd.
- GraceKennedy (Ontario) Inc.
Captain M. Belcher together with Francis Kennedy, Ernest Girod, and George Phillip, would be responsible for the Transportation Division:
- GraceKennedy & Co. (Shipping) Ltd.
- International Shipping Ltd.
- Carib Star Shipping Ltd.
- Universal Freight Handlers Ltd.
- Terminal Services Ltd.
- Kingston Terminal Operators Ltd.
- Port Services Ltd.
- Kingston Wharves Ltd.
- Harbour Cold Stores Ltd.
- Equipment Care Ltd.
- H. Macaulay Orrett Ltd.
Peter Moss-Solomon would be in charge of Group Finances, and Paul Bitter would be responsible for the Financial Services Division which would include:
- GraceKennedy & Co. Ltd (Investment Division)
- Allied Insurance Brokers Ltd.
- Jamaica International Insurance Co. Ltd.
- H. Macaulay Orrett (Ins.) Ltd.
- George & Branday Ltd.
- Vortex Ltd.
- GraceKennedy Travel Ltd.
In addition Anthony Barnes would be responsible for the Information Division: Grace-UNISYS (JA) Ltd.; WTG Systems Ltd.
The Divisions, which appeared to have the greatest potential for rapid and immediate growth, were Financial Services and Transportation.
Following the October retreat of the Board of Directors, there was a much larger gathering of about 180 GraceKennedy managers, local and overseas, on January 6, 1990. Budgets were presented, discussed and reviewed. Suggestions for improving performance were made. Finance Director, Peter Moss-Solomon, spoke of the need for skilful management in the face of restricted credit and high interest rates. Representatives of the Terfloth Companies, including Boerries Terfloth, spoke of the work of the international trader and emphasized:
…. to be successful in exporting, one must be constantly aware of the characteristics of, as well as the differences between, local and international markets.
The world-trader had to watch and anticipate events and opportunities:
What significance does the collapse of Communism in Eastern Europe have for the Jamaican Exporter? …. What are the possible implications for international trade of the reunification of Germany?
The world is wide, but quick thought and action are imperative, for modern electronic information technology has made it small.
In late 1989, Rapid Sheffield Co. Ltd. had bought Carib Hardware, on Slipe Road. At the January 1980 review of performances in the previous year, the new acquisition was reported to be doing fairly good business. So, too, were most other companies in the group, but budgeted performance had not always been achieved. WTG Systems, free of its subsidiaries (such as Data Services Ltd.) which were to be wound up, had performed in excess of budgeted profit. Of the other newer acquisitions, however, Challenge Enterprises Ltd. and Hi-Lo Supermarkets were losing money.
Rafael Diaz was concerned about the lower than budgeted profit for the year:
The Group Profit statement…. showed that our high dependency on bank loans plus overdraft has affected our profit performance, and we seem to be borrowing more and more.
He called for better management of inventory and Accounts Receivable.
In July 1990, Domestic Sales Ltd. ceased to be a joint venture between Unilever (U.K.) and GraceKennedy & Co., Ltd. Henceforth, the latter would be Unilever’s principal agent.
The market remained tight. Later in the year, Bruce Rickards, who had been appointed Marketing Director for the Grace Brand, went visiting customers, in company with other Directors and Managers, in Mandeville, Montego Bay, and Ocho Rios as well as Kingston. They discussed Grace products and other existing and new brand products such as Blue Band Margarine, the appearance of which, in June, had been much advertised in the press.
The visits had been necessary. ‘Aggressive’ was an apt word for the times. As new outlets opened, the supermarket business became increasingly competitive. The Financial Gleaner of April 27, 1990, had highlighted the situation in Kingston and lower St. Andrew:
As supermarkets in the Corporate Area struggle to maintain their share of a declining market, the boundaries of their competition have been expanded.
The Financial Gleaner understands that the opening of Sovereign Supermarket in Liguanea in April 1989 has caused up to 30 per cent reduction in the sales of several supermarkets – one as far away as on Red Hills Road.
However, the real ‘bad blood’ within the retail market began to spill when Sovereign decided to open its doors to shoppers on Sundays. Sunday shopping became an immediate hit at Sovereign, and started to affect the sales of Hi-Lo and Allied chains…. and others.
There was no help forthcoming from Government in attempts to stop Sunday opening. In consequence, others followed suit. James Moss-Solomon, in charge of the Hi-Lo chain, was quoted as saying:
The distributors are going to have to find products that sell.
Supermarkets can no longer afford to put out goods just to take up shelf space….and he noted a shift in demand away from ‘semi-luxury’ commodities. Another supermarket operator put the basic situation succinctly. He said:
In the seventies, people used to shop every day because of the shortage of goods. Today they do the same because of the shortage of money.
The visiting GraceKennedy Team would have had much to discuss with their customers. Among other things, they emphasized that henceforth a thirty-day credit policy would be ‘strictly enforced’.
Government, too, was feeling the crunch. Starting October 24 1990, the Bank of Jamaica began to purchase 30 per cent of the foreign exchange taken by the commercial banks. At the same time, the flow of foreign exchange into the banks was far less than the bankers had predicted. There would, consequently, be added difficulties in the way of settling foreign debt. GraceKennedy & Co., Ltd., for example, through Dairy Industries Ltd.,
were facing an increasing impatience on the part of the New Zealand Dairy Board to which they owed a considerable sum. And there were others.
Not surprisingly, since shipping provided a source of, rather than a drain on, foreign exchange, GraceKennedy & Co., Ltd. entered into two joint ventures in October 1990; the Arawak Caribbean Line, to provide a liner service between South Florida and Kingston; and GraceKennedy Shipping (USA) Inc. between Kingston and Miami. There was a projected earning of US $1.8 million net in the first year. It would be necessary, however, to provide office-space for each in Miami and to transfer staff there from GraceKennedy & Co. (Shipping) Ltd.
Earlier, in August, against boosting one of the more profitable of the Group’s Divisions, GraceKennedy & Co., Ltd. had launched, with much fanfare, the Grace Financial Force:
- Allied Insurance Brokers (Gladstone Ford)
- Jamaica International Insurance (Brian Bitter)
- George & Branday Ltd. (Clive Edwards)
- GraceKennedy Travel Ltd. (Christopher Chin)
- Grace Properties Ltd. (Calvin Moo Young).
It was announced:
We stand together as a new force in the world of business and finance in Jamaica today. Individually we have built impeccable reputations for professionalism, integrity and efficiency. Now, these are combined to give a foundation of unmatched strength to the service of each separate organization.
The Financial Force would be headed by Paul Bitter, Divisional Director.
At the start of the same month, GraceKennedy had put out an Agricultural Supplement to the Daily Gleaner. The GraceKennedy August 1 (Emancipation Day) Supplement would become a regular feature. This one advertised the activities of farmers producing crops; the Grace factories and supermarkets to which the crops went; Grace Kitchens which demonstrated their uses; Agro-Grace which supported the farmers; and Versair In- Flite Services which fed some of the final products to air-passengers.
The Supplement also carried a report of an interview with two representatives of the Ministry of Agriculture; Mr. Hopeton Fraser, Director of Marketing, and Mr. Lennie Morgan, Marketing Extension Officer. The difficulties of organizing production and distribution were outlined. Mr. Fraser said ‘Our greatest need, is for a central organization – or organizations – to buy from contract farmers’. GraceKennedy was already so engaged and would go much further. But Fraser mentioned two further problems about which the Company could do nothing. One was ‘the competition from illicit importation of food’. The Company was well aware of that one. The other, prevailing in most of the areas occupied by small and middling producers of vegetable crops, was ‘…. seasonal production, since most of our crops are rain-fed. Again, this gives us a situation of glut and scarcity.’
The comment coincided with a glut of tomatoes and other crops in St. Elizabeth. Douglas Orane, Mable Tenn, Michelle Wong (Manager of the Hi-Lo Supermarkets), Gladstone Rose (Grace Food Processors (Canning) Ltd.), Pansy Edwards (That Company’s
Agronomist), and a representative from the Ministry of Agriculture had all rushed into the parish. GraceKennedy had helped by taking much of the wasting produce. The Hi- Lo stores had been able to offer tomatoes at fifty cents a pound – a good move in view of the competition – but good business cannot be built on gluts.
Mable Tenn, recently appointed to be Vice-Chairman of the Government’s newly-named Rural Agricultural Development Authority (and the title itself said something, for might it not have been an ‘Agency’?) was given special recognition for her long association with GraceKennedy & Co., Ltd, and her unwaning enthusiasm in agricultural endeavour.
The year 1990 ended with problems galore. The foreign exchange situation was critical. The Jamaica Commodity Trading Company (formerly Nutrition Holdings, then the State Trading Corporation) was under heavy fire. The Gulf War had broken out and prices were escalating further. Within the GraceKennedy Group, National Processors Ltd. phased down operations, except the production of Quench Aid. Armour Metal Fencing Ltd. was in deep trouble and a complete reorganization was being proposed. The joint venture in the production of broiler meat at Goldcrest Farms was in major difficulties which apparently involved ‘…. massive commitments for expenditure the Board was not aware of ….’ Price, Waterhouse, the GraceKennedy auditors, were called in to investigate, and the Chairman of Seprod, the major shareholder, had gone abroad to try to negotiate cancellation of some commitments. Rapid & Sheffield was considering a contingency plan, in the face of severe shortage of supplies of pine lumber, to reduce staff and outlets.
The Jamaica Commodity Trading Company, responsible for the importation of motor vehicles, lumber, and basic foods, was said to be nearly bankrupt with about $800,000,000 owed to it. The International Monetary Fund was pressing for its dissolution. GraceKennedy & Co. Ltd. in agreement with others, was in full support of the proposal. Mr.Horace Clarke, Minister of Agriculture and Commerce, claimed that the JCTC was acting like a banker to Jamaica’s food distributors whom he largely blamed for the JCTC’s distress. The PSOJ charged bad management:
For the JCTC to be owed more than $800 million, regardless of who are the debtors, is prima facie evidence of poor management.
Wherever the blame lay, the Government held out. The JCTC would remain. On the other hand, there were signs, welcomed by the PSOJ, of a policy of deregulation by the Government.
GraceKennedy & Co., Ltd. made another move in the attempt to earn more foreign exchange. At the end of October it was announced that Grace Remittance Services had been established to facilitate transfers of foreign exchange from any outside source directly to Jamaica. The major news, however, was that this new GraceKennedy endeavour was linked to the services of the huge American company, Western Union.
On January 31, 1991, the Board of Directors met, as usual, to consider the past year’s performance and projections for the New Year. Group Profits would be about the same as they had been in 1989. Profits of the local companies had turned out some $17 million less than budgeted. Now, following deregulation of the foreign exchange market, the Company had two sets of foreign exchange arrears: one under the original scheme by which exchange had been acquired from the Bank of Jamaica; another, following deregulation, in various commercial banks.
Anthony Barnes, appointed Deputy Finance Director in charge of procuring and managing foreign exchange, indicated that in 1991 there would probably be a shortfall of US$33 million. Athol Smith and John Issa suggested a number of economizing moves. They were based on the obvious needs. As far as possible, steps should be taken to trim unnecessary expenditures; dispose of idle assets; reduce production of less profitable items; purchase locally instead of abroad; and, if not earn more, certainly try to spend less in foreign currency.
GraceKennedy’s problem reflected the national one, and, in the view of analyst Max Lambie, the national problem was much subscribed to by ‘the complacent corporate titans’ in Jamaica who were voracious and controlling consumers of foreign exchange. In the Sunday Gleaner of June 2, 1991 he set out supporting statistics:
Last year, the total foreign exchange demand of the country was just about satisfied by a supply of US3,100 million. Out of this total: US$1,700 million was demanded by the formal merchandise sector; US$500 million by the informal market; and the Government itself used US$900 million for the payment of foreign debt and for oil importation. But, at present, the best estimate that can be made projects that foreign exchange demand has risen by US450 million to a total of US$3,3350 million for 1990/1991.
GraceKennedy & Co., Ltd. was by no means alone in recording a disappointing year in 1990. A poll carried out by Professor Carl Stone and based on a survey of 232 larger Jamaican Companies, 40 small business enterprises and 62 higglers indicated that the majority had suffered. Of the companies in the survey, 38% had had an increase in profits, 19% (and this would have included GraceKennedy & Co., Ltd.), had remained about the same as in 1989, and 43% had had decreased profits.
In all of this, however, and in particular reference to demand for foreign exchange, it is important to consider also any compensatory earning of foreign exchange. GraceKennedy & Co., Ltd. cannot be faulted for lack of endeavour, and a considerable measure of success in that, at the end of June 1991, the Company’s outstanding foreign payables totalled just under US$13.2 million.
As a contributing factor to the problem, bureaucratic delays, wherever they originated, affected earnings. In early 1991 the business of GraceKennedy’s Export Trading Co. was handicapped by the Bureau of Standards holding for ‘unnecessarily long periods’ products to be approved by them before export to overseas markets. There may have been very good reasons for such delays; but ‘good reasons’ sometimes lead to undesirable consequences. They should, therefore, if possible, be eliminated.
In such hard days of competition, additional responsibility fell on the shoulders of the Company’s sales staff. Douglas Orane paid them a tribute in late January 1991. Special mention was made of Bruce Rickards, the second longest serving staff member, who had given service in Sales and who had great understanding of the qualities necessary in a good salesperson. Outstanding salesmen of the past were named and their particular selling strengths and human weaknesses recalled.
In March, Challenge Enterprises Ltd. was closed. Its acquisition had proven to be a major misjudgment. By agreement, GraceKennedy and Desnoes & Geddes would split the assets in equal shares. In April, apartments on Richings Avenue were sold, but it was noted that other property developments in St. Andrew, on Donhead Avenue and Surbiton Road, should be profitable. The latter, an apartment building soon to be begun would contain units on four floors to be first offered to staff of the Grace Group.
In May and June, as food sales declined, stocks accumulated. In times gone by, 70,000 cases of corned beef would have been sold in two months. Now the sale took six months, and:
The informal commercial importers are serious competitors in canned items such as green peas, corn, and baked beans as their large cans are being sold at the same price as our regular cans, which are smaller.
What was lost on the swings might, in part, be retrieved on the roundabouts. GraceKennedy & Co., Ltd. contracted to produce fruit drinks for Motts of the United States.
The main advances of June, however, were made in the Information Division. The merger of WTG Systems Ltd and APTEC was announced:
The new entity will offer services from writing software, training personnel, and installing software. Together they will have the largest offering of branded hardware in Jamaica.
And Systems Alliance, Jamaica, was launched. This was an alliance between GraceKennedy & Co. Ltd. and Peat Marwick. Rafael Diaz, outlining the advantages to be gained, mentioned in particular ‘the opportunity to access overseas markets using local expertise and talent’ and the expectation of earning foreign exchange by the export of information technology to the Caribbean and beyond.
In August, following discussion by the Board in March, GraceKennedy & Co. Ltd. purchased additional shares to make them the majority fifty-one per cent owner of Kingston Wharves Ltd. Also in August, on the First, Emancipation Day, GraceKennedy’s annual Gleaner Supplement featured the Company’s exports. In Jamaican dollars, sales had increased from just over $20 million in 1985 to more than $50 million in 1990.
On the other side of the coin, the Company, which had begun by importing everything they sold, was now importing only thirty-two per cent. Sixty-eight per cent of what was sold locally was produced locally. Here again, though this was not indicative of an absolute decline in the Company’s annual requirement of foreign exchange, it emphasized the drive towards self-sufficiency. As Rafael Diaz put it: ‘We must become net earners of foreign exchange.’ And the road to this? – ‘Exporting to the World is our Goal’.
In mid-October 1991, Rafael Diaz met representatives of the press. The Gleaner reported:
GraceKennedy and Company Limited now earns one-third of its foreign exchange requirements, with this amount expected to increase to half (50 per cent) by the end of the year.
This is according to Chairman Rafael Diaz, who spoke at a press briefing at the offices of George & Branday in New Kingston yesterday. The Chairman said it was their intention to transfer Grace from a net user to a net earner of foreign exchange in the near future…. As part of the company’s thrust to earn foreign exchange, Grace is moving more into ‘global marketing and international business development’. In this respect, there have been new management appointments and promotions, with Jimmy Moss-Solomon being appointed Director of International Business.
Max Lambie, the inveterate challenger of the big conglomerates proclaimed: ‘In contrast to its competitors, Grace is alive and well’. There had been much speculation, he continued, about the performance of any successor to Carlton Alexander; and, in difficult days, the office had been filled by a man comparatively unknown to the public:
But whatever doubts there might have been about the stewardship of the Company must have quickly evaporated with the publication of the Financial Statement for 1990.
The leadership, and survival strategies, had succeeded; but what of the sights set for the future?
There are problems still. The leaders of the Group speak of continuing scarcity of foreign exchange; of the intense competition still faced by the Merchandise or Trading Division, especially from non-traditional traders and illicit imports; and of the products of the GraceKennedy factories encountering increased competition from imported products entering under the Structural Adjustment Programme.
These are all to be overcome, if possible, by aggressive marketing, good customer service, and independence in foreign exchange requirements. And the strategy? By ‘shift of orientation to World Merchants’.
On Being a World Trader
In the stringent days of 1981, Carlton Alexander asked his fellow Directors to give their views on the Company and on what ought to be done. Rafael Diaz’s recorded comment was:
We must export as we have too many goods, the domestic market is saturated, and there is less disposable income in the hands of the consumer.
It was at that meeting that Alexander wondered if it might not be a good idea to set up an Export Department.
At another meeting of the Board some years later, in 1986, when Ivanhoe Yee was in charge of that Department:
It was recommended to Mr. Yee that to operate in the international market he would have to buy and sell externally also and not sell only domestic goods.
The early interest of GraceKennedy & Company in the development of an export trade arose from the limitations of the local market and the need to earn foreign exchange with which to pay for imports. Those were domestic concerns which could not provide the
motive for world trading. A World Merchant deals in foreign exchange, but is motivated by a desire to engage in international trade because of the attractions, financial and other, which that particular enterprise seems to offer. There is a wide difference between the operations of an importing and distributing company, such as GraceKennedy & Co. Ltd. has traditionally been, and a trading company. It is not unlikely that the advice given to Ivanhoe Yee had originally come from Boerries Terfloth, or from an understanding of the operations of Terfloth & Co. An importer and distributor must know his local market, estimate its needs, bring in the goods and distribute them through various wholesale and retail outlets in the local market. A world trader, in an international market, seeks out suppliers and buyers anywhere and acts as intermediary. There is no ‘local’ market: the marketplace is worldwide. GraceKennedy & Co., Ltd. is therefore doubly fortunate in its partnership with the Terfloth companies. Boerries Terfloth is both an experienced and successful world trader and a trusted associate of long standing.
Trust is the basis of all good business. There were days when the handshake was as binding a pledge as the legally executed document. Whatever criticisms might have been made of Luis Fred Kennedy’s governing directorship of GraceKennedy & Co. Ltd., it was well known that he kept his word. Boerries Terfloth who dealt with him, and not always in perfect amicability, remembers. And in the Terfloth Companies:
While we practice the traditional merchant’s pledge that ‘Our Word is Our Bond’, we also owe ourselves and our trading partners the assurance of signed agreements – properly conceived, prepared and executed.
Moreover, we are cautious of involving ourselves with trading partners who do not subscribe to our policies and principles of integrity and fair dealing.
Good faith is sometimes more important than a line of credit.
The world trader has to look and listen. There can be no complacent assumption of a thorough understanding of all the aspects of a local market.Of all his qualifications for leadership of GraceKennedy & Co., Ltd., Carlton Alexander is remembered by Boerries Terfloth for ‘his open mind’, constantly receptive to information and ideas. Again, in reference to Terfloth & Co.:
Laws change, So do governments, economic conditions, the weather, freight rates, interest rates, health regulations, production techniques, consumer tastes….
Domestic traders have to contend with what’s going on in one country. International traders like ourselves have to cope with those changes multiplied by hundreds….
By definition we trade and between foreign markets. ‘Foreign’ implies differences – in language, culture, religion, customs, traditions, and business practices, as well as actual laws and regulations.
Constantly open minds, eyes, and ears help to keep the world trader away from the wrong end of the equation:
Even 1 Minor Error x Great Distance = Big Expense + Serious Problems.
Nonetheless, with all the advantages of accumulated wisdom, helpful association, and present commitment to develop as a world trader, GraceKennedy & Co., Ltd. will have to be wary of the potholes on the road to this goal. There have been many occasions on which the public media have told us of trade missions sent abroad returning with orders for millions of dollars worth of Jamaican products – orders we have accepted but are unable to fulfil. That is no way to go. We have to take care to ensure that we can obtain the goods before we undertake the order to supply them, and to distinguish between a specific, one-time request and a request for regular and dependable delivery. Regularity of supply requires absolute assurance of the continuing availability of the promised
quantity and quality of the commodity to be supplied. Future trade cannot be built on present surplus.
There is sometimes too great a distance between the boardroom on the managerial office and the field of factory floor. It is wasteful of resources not to reap ideas and suggestions from every available source; and it is restrictive of the market not to recognize the needs of the vast majority and the circumstances in which they live. GraceKennedy & Co., Ltd., built originally on flour and salt-fish and now the provider of chicken necks and backs, know this – and yet, though television is now within the view of most, how often do the demonstrators of ‘Creative Cooking’ show us the uses of a coal-pot or the varieties of one-pot meal which coal-pot users might be able to afford and prepare?
The hampering effect of too much bureaucracy provides another pitfall. Perhaps we are encouraged by a morass of rules and regulations to spend too much time exploring how they might be more rapidly and conveniently met or avoided. The more time given to talking about the conduct of business, the less there is for talking business. Consider the valuable time lost and tempers frayed these days in the basic exercise for any merchant of getting cargo off the docks.
These are but a few of the potholes to be avoided en route to 2,000 A. D. when, if all goes as planned, GraceKennedy & Co., Ltd., will be recognized as the world’s new TradingHouse.
Leadership Styles
The annual Awards Banquet of H. Macaulay Orrett (Insurance) Ltd. was held in mid 1979 and Carlton Alexander was the main speaker. His remarks were reported in the Grace News:
Mr. Alexander said that GraceKennedy had always believed in keeping a low profile, but the decision had recently been taken by the Board that Grace should now speak about its own achievements. The Company, he said, was now going to tell the public what we are doing and achieving and he hoped that the story would be well received.
Indeed, only eight months before, it had been suggested in a newspaper article that most people’s impression of GraceKennedy & Co., Ltd was of ‘A confusing mass, with the emphasis of food’. But whatever the measure of ignorance or uncertainty about the activities of the Company, there would have been very few of those attentive to the public media who remained unaware of the importance of Carlton Alexander. Private and public circumstances had altered much since the days of Dr. John J. Grace.
Dr. Grace had come to Jamaica to carry on and then to acquire, with Fred William Kennedy, the small local branch of the international Grace, Ltd. A non-Jamaican, he chose to remain here for many years. Gradually, he relinquished active management of GraceKennedy & Co., Ltd. and then, in the 1940s, determined to sell out and depart. He was in some degree moved to this by the social and political upheava ls, which began in the late 1930s. In the 1940s, Norman Washington Manley pressed for political independence and social reconstruction:
…. if you look a little below the surface you will find that the emphasis on political democracy has been designed largely to conceal from people the fact that there can be no democracy without an economic democracy – a democracy in the actuality of the life of all the people of the world. Democracy in a real sense must mean socialism. For its is that alone that accepts the right of the common man to equality of opportunity in all spheres of life.

The advocacy of ‘socialism’ – however defined – and the anti-imperialist stance of the left-wing members of the PNP stirred anxiety in the minds of established, well-to-do owners of landed property or business. Dr. Grace may well have considered that by leaving Jamaica he would lose little beyond the enjoyment of a declining local comfort and security. His deeper and more important commitments lay elsewhere.
For his successor, Luis Fred Kennedy, the circumstances were very different. A Jamaican, now the majority shareholder and Governing Director of a growing business founded by his father in association with Dr. Grace, his commitments were here. His main concerns, beyond his family, his Church, and his old school, St. George’s College, were for the protection and expansion of GraceKennedy & Co., Ltd. Again to quote Carlton Alexander, Luis Fred Kennedy was:
…. a bold and fearless leader with imagination, courage, dexterity, commitment, and an abounding loyalty to business practices and to the free enterprise system.
He was, in short, the complete businessman. His antagonisms were directed against those persons or agencies seemingly obstructive to his business. He challenged, from time to time, all kinds at all levels: Alexander Bustamante, the Food Controller, the Trade Controller, his colleagues in the Chamber of Commerce, the Governor, the Port Authority, and, with equal vigour, his rivals in business. Hard working and competitive, he disliked intensely any sort of controls inhibiting commerce; but, to continue in Mr. Alexander’s words, he was a ‘private person’. He might find himself, temporarily, in the limelight, but he was not drawn to it either by predilection or any perceived responsibility to be there.
By the 1970s, Luis Fred Kennedy and James Moss-Solomon had yielded the front-line position to Carlton Alexander, their long-time protégé. There is a story that an employee in the GraceKennedy & Co., Ltd. head office in the twilight years of Luis Fred Kennedy’s regime one-day asked a colleague. ‘Who is that old man who comes in late every morning and goes off before us? He must fancy he is Mr. Kennedy.’ To which the colleague replied, ‘Are you serious? That is Mr. Kennedy’.
The 1970s were hard years for Jamaica. Our wide open economy, heavily dependent on imports of manufactured goods of all kinds and certain basic foodstuffs, felt the effects of international economic instability in 1973. Bank of Jamaica officials spoke of ‘greater strains and pressures than at any time in recent years’. In the same year, following the Arab-Israeli war, oil prices escalated enormously and remained high even after production recovered. The recently elected PNP Government had quickly introduced large and expensive programmes intended to improve conditions and reduce the gap between the economic ‘haves’ and have-nots’. The cost of those programmes became increasingly onerous as more and more revenue had to be spent on goods and service from abroad. Moreover, though many of the new programmes were splendid in conception, they suffered from lack of proper managerial control and accountability.
Despite the strengthening of foreign exchange controls and the institution of import quotas, licences and prohibitions in the seventies, the balance of payments continued to deteriorate. Emphasis was given to the encouragement of greater use of local products; but this was as an unfamiliar call on a population long accustomed to exhortations to produce for export so that Jamaica might continue to import necessities.
As scarcities and hardships increased, so did political party rivalry, exacerbated by the deliberate shift in the foreign policy of the PNP. The whole course of Jamaican life since the nineteenth century had been influenced by increasingly close relationships with North America, and, in particular, with the United States. The rapid development of transport and the communications media had brought American goods, American music, and American lifestyles into the awareness of Jamaicans, both urban and rural. When, by the mid-1970s, the PNP leadership had clearly indicated a shift of interest and approval from the ‘imperialist’ United States to ‘socialist’ Cuba, there began a flight from Jamaica of those at the professional, managerial and entrepreneurial levels, together with their capital.
By the end of the decade, moved by high prices, scarcities, and general resentment of an apparently increasing Cuban presence and influence in the island, the mass of Jamaicans, unable or unwilling to follow the well-to-do trail to America, made their local move by deserting the PNP. After a prolonged and bloody election campaign in which hundreds lost their lives, the PNP was defeated in the General Elections of 1980, and the JLP returned to power.
Those were the years and conditions during which Carlton Alexander, no less a businessman and fighter than Luis Fred Kennedy but far less a ‘private person’ moved into the glare of constant publicity. Again, circumstances had altered. Alexander, equally committed to the protection and advancement of the Company, had to face a government which sought to take over the ‘commanding heights of the economy’, of which one peak was the conglomerate, GraceKennedy & Co., Ltd. He had to protect the business in times of scarcity of foreign exchange, managerial flight, violent political rivalry and uncertainty of life, and while there was decreasing confidence abroad in the future stability of Jamaican institutions.
As an acquisitive businessman committed to the play of free enterprise, Carlton Alexander ranged himself against an acquisitive ‘socialist’ government, which sought to bureaucratize entrepreneurship. Thus, he clashed arms with an ideology, and was instrumental in the formation, in March 1976, of the Private Sector Organization of Jamaica (PSOJ) to ‘…. help guarantee the preservation of personal liberty, democracy and continued social and economic development….’ in Jamaica, where ‘…. the private sector is deep-rooted in the psychology of all classes of our society [and is] a permanent feature of our democratic way of life’. Luis Fred Kennedy had been Defender of the Company and the Trade. Carlton Alexander was to be Defender of the Company and the Capitalist Faith.
There can be little doubt that Kennedy in his most active years would have met wider challenges such as those Alexander faced with equal determination. It is, however, less likely that he would have moved, as Alexander did, from the defense of private enterprise into the wider field of public address on various aspects of ‘Nation Building’. At any rate, he could not have done so and remained ‘a private person’.
When the time came for obituaries, Michael Burke, a much younger ‘Old Boy’ of Jamaica College, wrote of Carlton Alexander:
His life was a life dedicated not only to the success of his company, but to the well being of his country and his fellowman. An in all his greatness, there was humility.
To borrow his own terms, he, equally with Luis Fred Kennedy, displayed ‘…. an abounding loyalty to business practices and to the free enterprise system’ and he set out to explain the corporate philosophy of GraceKennedy & Co., Ltd. which he described as:
…. a partnership between shareholders, the employees and the community in which the Company operates and earns its revenues and profits. We firmly and irrevocably believe in the profit motive and free enterprise and we hold a strong belief that the profit must be the main motivation in all business undertakings. We do not subscribe to the belief that all profits belong to the shareholders. The shareholder is entitled to his share, which he receives in the form of dividends and a portion being reinvested in the company for future growth. The employee must receive his fair remuneration for his service and must share in some form of profit distribution. The needs and demands of the community must receive attention and the Company must be prepared to assist financially and, through its people, to fulfil the community needs. In this way we can build the community and contribute towards the creation of useful citizens. We must also ensure that the needs of our customers are fulfilled.
It was a perfectly clear exposition. The ultimate objective was profit. But profit could be achieved only through the loyalty of staff, the goodwill of the community, and the satisfaction of customers. Like other large and well-run businesses, GraceKennedy & Co., Ltd. sought to enjoy all three.
Internal Grace
In 1975 the Directors of GraceKennedy & Co., Ltd. established the Company’s Human Resources Development Division (HRDD) with Mr. George Phillip as the head. The Division was to be responsible for Training, Industrial Relations and all personnel matters, a Library Service, and Welfare. In September of that year the first issue of the Grace News made its appearance. These events marked the beginning of a new era in the Company’s general policy in respect of its employees. The timing was important. In 1975 the Company, like all other similar large private business firms, was under attack from the ‘socialist left’ and was feeling the effects of managerial flight; times were hard for the mass of the workforce and, because of political strife, increasingly dangerous for many. In addition, GraceKennedy & Co., Ltd. had embarked on large expansions which had already brought into the Grace Group workforce units which, if they acknowledged any allegiance of interest, had given it to the firms with which they had come into the Grace
Group of companies.
In a very clear sense, the HRDD and the Grace News marked the recognition by the Board of Directors of the transition from the ‘family-firm’ to the ‘firm-family’ which needed corporate planning as much as personal leadership qualities to hold it together. As we have seen, the Company had already, from time to time, initiated measures intended to hold the loyalty of the staff. The success of these is adequately illustrated in the extracts from the two letters quoted below. So, too, is the recognition of the Head of the Company as the individual largely responsible for the benefits bestowed. This first is from Mr. W. A. Ritchie:
As an ex-employee of Port Services Limited, 1960-1975, I am always very proud to speak of GraceKennedy & Co. Prior to joining GraceKennedy I worked in the U.S.A., followed by a similar company like GraceKennedy in Jamaica. None of these gave me that proud feeling that I experienced at GraceKennedy & Co.
GraceKennedy & Co., starting with the leadership of Mr. Fred Kennedy [i.e. Luis Fred Kennedy], followed by Mr. Carlton Alexander, through this era, became the greatest company for me, both here and abroad. From my experience as an employee, no other company to my knowledge, that once an employee remains an employee even after retirement. I am a retiree now fifteen (15) years, receiving the same benefits including medical attention as present employees enjoy.
In 1972 I underwent an eye operation that kept me away from work for nine months, and every month a pay cheque was brought to my house by my immediate Boss. During my fifteen years with the company there was never s strike in any of the Departments. If any employee had a grouse, which his immediate Boss failed to solve, Mr. Fred Kennedy would be quite willing to entertain such an employee.
Miss Marie Bent wrote:
I was not aware that you the Co. was going to celebrate the 70th. I can tell you that I certainly enjoyed the 60th along with my children.
I pray every day for God to bless Grace factory and keep it going on forever. I was a very hard worker and sometimes when I look back on the pages of life I remember I have to laugh. About 6 or 8 of us working on the Guava Jelly line went on sick leave. It wasn’t planned but it was a case that if you didn’t take it by the month of Oct. we would not get it, 2 wks. When we all came back Miss Tenn says it must be an Epidemic break out so we must all go to the Health Office so we were all out till we got the results about 2 weeks. That was at the old factory. Life was very rough…. I had to walk and run to work. Two co-workers use to pass me in the bus use to tell me that my foot going to drop off…. Thank God my foot did not drop off.
I have no regrets it is through Grace that I spend a weekend at Mallards Hotel and know all the Beaches at the North Coast and Boston Beach. Above all I still get the Benefits. I can go to the Dr. and get all the medicines.
If I had my life to live over I would work all over with Grace and I hope the young will follow and I do hope the new Chairman [Rafael Diaz] will walk in the late Carlton Alexander footsteps. He says we must hold hands and walk that extra mile.
In May 1978, the first GraceKennedy & Co., Ltd. Staff Retreat was held at the Hotel Intercontinental in Ocho-Rios. Five hundred and sixty-one employees attended. They represented various categories of staff: messengers, storemen, maintenance personnel, factory workers, canteen staff, and others. They discussed a wide range of topics: the economic state of the country, the company’s present operations and future plans, personnel policies and employee benefits. There have been subsequent similar exercises, but though they may be held may be regularly, they obviously cannot be held frequently. As the Company’s employees grew in number and its subsidiary and associated businesses were more widely spread in location, a stronger bond than personal loyalty to an increasingly distant Chairman became essential.
One answer was the Grace News. Laudatory of Company leaders, exhortatory to employees, encouraging of friendly rivalries between the various Divisions and Companies of the Group in productive efforts, in sports, and in other activities, and informative of the achievements of the Group, of its constituent Companies, and of individual employees at all levels, Grace News, as the organ of the HRDD, was designed to provide some of the necessary additional cohesion.
There have been times of doubt. The Grace News has not always appeared with regularity, and the editorial column of Vol. 3 No. V in 1978 sought an explanation:
One problem could be that workers do not really partake in that ‘family feeling’ that is often spoken about within the Group and the skepticism results in the difficulty that cooperative projects such as this magazine experience in surviving. If this is so, it augurs badly for the morale and overall performance of the Group.
Within individual companies there was evidence of local ‘espirit de corps’. They put on Christmas parties, they sometimes went on picnics, as the Kingston Wharves staff did on Lime Cay in April 1977, they sponsored their sports teams and, in 1978, the Harbour Cold Stores Canteen Committee opened its doors, introducing the ‘After Work Experience’ for staff and friend s to join in enjoyment of games, music and contests. As the invitation went:
That is where you can how total togetherness can change a dull moment into the best thing that happened to you.
A fascinating proposal, even though it was to happen in the Cold Stores.
In March of the same year, Donald Myrie, a member of the Grace News editorial committee, had asked ‘Why no GraceKennedy Sports Club?’ Were they all to wait for ‘our Good Samaritan’ Carlton Alexander to do it for them, or ‘do we do something for ourselves?’ There had been such a Club formed in 1959 by founder and first President’Junior’ Foote. It was bases at the old Wembley Club on Dunoon Road. The opening activity had been a cricket match -Jamaica Rums vs. Merchandise Division. It was described as a ‘very liquid’ affair. Much liquor flowed, much food was downed, and the famous ‘Sugar Belly’ and his Combo provided music. Neither Captain Bradie Hale (Rums) nor Carlton Alexander (Merchandise) was able to give a clear account of scores or result of the game, or indeed whether there had been any result.
The Club, providing scope for football, table tennis, lawn tennis, netball, excursions and ‘bruckins’, had stumbled along until 1976 when it had folded altogether. Hence Mr.
Myrie’s question, followed later in the year by the formation of the GraceKennedy Football Club and, subsequently, a Sports Club.
Another ‘togetherness’ feature was the Grace Staff Commissary first opened at 71 Harbour Street in the 1960s, then moved to Breezy Castle and again in 1977 to Newport West. It was to be a Supermarket for Staff where, at concessionary prices, they would be able to buy foodstuffs, haberdashery, and indeed, almost anything from the Grace cornucopia. The Commissary was also to serve as a training area for the staff of the Merchandising Division, and a ‘merchandising laboratory’ for the Products Departments of the various Distributive Companies in the Group. Early in 1978 the Commissary put on a Special Sales Drive, advertising in the Grace News shank-end hams at good prices, the lucky draw of a ‘basket of goodies’, and listing half-a-dozen simple recipes based on ham. Perhaps following this super-sale, Anthony Synmoie of the Complaints Department, Merchandise Division, penned his lines:
O Lord, the Creator of all good things
Guide us, give us faith, keep us free from all sins.
Your wondrous power and will is a blessing to us,
So in problems we should be meek,
We should not fight and we should not fuss.
Whatever Mr. Synmoie’s motive, complaints had been coming in. The Commissary was overcrowded and there were many customers who were not members of staff in the Grace Group; staff members were, in consequence, often unable to get fresh produce or items which were scarce outside; prices were no better there than elsewhere; and the clothing items were not fashionable. The answers came. A supermarket of that size could not be operated for Grace Staff only, so ‘in the interests of good business’, the facility had been opened to ‘certain other individuals and staff of other companies, at a fee’. As Wednesdays and Saturdays were delivery days for fresh produce, those days would be set aside for Grace Staff only, and that should also give them more access to scarce items. The prices, regularly checked against markets outside, were said to be generally lower and some much lower; and the fashions were those of the uptown stores and much cheaper. The Commissary would suffer its ups and downs, but for some time it remained with advantage to staff.
Through the HRDD and the Grace News there were other continuing attempts to foster and maintain a Group-family feeling and high employee morale. Newly appointed staff was named, their posts identified, and they were ‘welcomed aboard’. Departures were
mentioned with regret and with notice of any special individual contribution during the leaver’s stay with the firm. Winners of awards for long service, production, salesmanship or other work performance were congratulated. Anniversary celebrations were highlighted, and in competitive sports, trophies carried the names of Company
Executives. In the late 1970s, for instance, nine track and field teams from Grace Companies competed for the Rafael Diaz trophy at the first GraceKennedy Group Sports Day. The third Annual Sports Day, held at Jamaica College on Saturday, July 18, 1981 attracted nineteen teams.
These, however, were all recognized as cosmetic rather than deeper treatments. Worker satisfaction, in any basic sense, depends on job security, acceptable material reward, and prospects of advancement. Membership of the team implied job security, so long as it was merited by performance. Material reward in the form of wages and other quantitative benefits lay beyond the control of HRDD. However, training on or off the job, the footstool to promotion, was one of the Division’s most important concerns.
Within months of its establishment, the HRDD put on an ‘Introduction to Management’ course at the then Manpower Development Centre at 75 1/2 Harbour Street. Befitting on August 8, 1975, it was conducted by George Phillip, Head of HRDD, and Horace Davis, Training Co-ordinator. Eighteen Supervisors taken from various companies within the Group attended. There followed other courses -in First Aid, most important for factory and hardware workers; in Telephone Techniques, for office clerical workers; and many more. In October 1986, senior executives would be involved in ‘the first computer literacy programme for managers at GraceKennedy’, designed and presented by Webb, Terrelonge, Gibbs & Co, (WTG Systems Ltd.). The Industrial Relations Division, the new name given to the HRDD in 1981, organized the course. These are simply a few examples. From the earliest days, as we have already seen, the Directors of the Company had recognized the importance of training, whether by advised job experience (such as Carlton Alexander had early received), by formal job-training courses, by seconding employees to other institutions for academic or technical training or for work experience, or by calling in specialists (such as WTG) to run courses for them. The Board of Directors had agreed in October 1979 that it was imperative that ways be found to identify talented young employees and to assist in their development towards managerial qualification. Carlton Alexander was to put the matter in clear statement of policy:
Without your contribution to our operation, reinforced by a willingness to grow with the Company, we would stagnate. The motivation to grow must start from the top and permeate throughout the whole organization…. The individual must show a willingness to train and develop himself as part of a personal growth programme. The Company will support this demonstration of the willingness and desire to progress, morally and financially, and we will offer any assistance possible to the individual to enable him to grow.
Continuing, he spoke in particular of the need to provide well-rounded training for future managerial assignments in junior and in senior positions. The inferences are clear. The training would be intended to produce better performance in the service of GraceKennedy & Co., Ltd.; but that suggested both job security and advancement.
It is the declared policy of the Company to give preference to those already in its employment that qualifies for adva ncement. There is also a longer-term possible reservoirof future new staff. Every year, GraceKennedy & Co., Ltd. places over two hundred students in summer jobs, but not only within the Company. Most of them are assigned to be assistants in a number of educational and welfare agencies. There is no suggestion that they will ever again be on the Grace payroll, but good employers always note the promise of developing competence in a temporary employee.
Nor were the material inducements to permanent staff neglected. The Grace Co-operative Credit Union had been in existence for several years when in June 1976, at its seventh Annual General Meeting, chaired by Rafael Diaz, the eighty or so members present heard that for the third year in succession the maximum legal dividend of 6 per cent would be paid.
On January 1, 1975, the GraceKennedy & Co., Ltd. Pension Scheme drawn up to meet new statutory requirements, provided for all members of staff who were not members of the established Superannuation Fund. Normally, the employee would contribute 5 per cent of salary to be matched by 10 per cent paid by the Company, but the employee might give notice of intention to pay an additional 5 per cent. Pension would be payable at the retirement age of 60 years, and the Trustees of the Fund (the Chairman and one other to be Company appointees, and two to be elected by Members of the scheme) could award pensions following retirement due to ill-health, or financial assistance to the surviving spouse and children of a pensioner.
Employee Stock Units were still, in 1974, offered only at the discretion of the Governing Director and his Board, though new terms and conditions governing their issue had been laid down. But in the following year it was agreed that Employee Stock Units would be offered to all permanent employees on the GraceKennedy payroll at July 18, 1975. Limits were, however, stipulated as to the total number of units, which might be offered to various categories of employee, as shown below:
- Chief Executive Office – 100,000
- Group Directors – 37,500
- Other Directors and Group Secretary – 25,000
- First Line Managers – 6,000
- Second Line Managers – 3,000
- Senior Supervisors – 1,000
- Other Supervisory & Senior Sales Staff – 500
- Senior Secretaries, Junior Secretaries & Sales Staff – 300
- Clerical Workers – 200
- Sub-staff – 100
- Other Sub-staff – 50
The helpings varied enormously in size; but for the first time, the cake of ownership was uncovered to the knife. Since then, opportunity has widened for any employee to (using the Jeffersons’ phrase) ‘own a piece of the pie’.
External Grace
In the middle of March 1957, the Daily Gleaner carried a report of a businessmen’s meeting:
The readiness of the businessmen to give time and individual gifts to build up the communities in which their businesses are located, was described as essential to the sound advancement of commerce and the nation by Mr. Dudley Levy in a recent talk to the St. Andrew Businessmen’s Association in the process of formation at Magnol House, Slipe Road.
Some twenty-five years later, Carlton Alexander put it in a rather different way.
We feel committed to the involvement of our members of staff, particularly our managers, in community activities and institutions. We feel that all employees must participate in community action that is for the common good and we will continue to contribute to worthwhile community causes consistent with their importance to the good of the Community and to this end we have a Community Relations Department under the Human Resources Development Division.
Under the generic title of Welfare Projects many kinds of activity are carried on, and from a variety of motives. Since the 1950s, following the establishment of Jamaica Social Welfare by Norman Washington Manley with the help of Sam Zemurray and the United Fruit Company, the previously popular, charitable, ‘do-gooding’ hand-outs in the style of Lady Bountiful helping to succour the poor had come under question. In the 1940s, with the publication of Professor T.S. Simey’s Welfare and Planning in the West Indies, that style came under attack. Thenceforward, social needs came to be more carefully defined.
There are those, physically or mentally incapacitated who need assistance because they are incapable of helping themselves. There are those who need assistance in order to enable them to begin to fend for themselves. There are institutions, which, though active in works of social development and welfare could accomplish more if their resources, whether of persons, materials, or money, were greater. There is the possibility of creating new agencies to fill gaps in the existing corps of welfare institutions. And there is often a perceived need to offer assistance simply in the hope that it will soothe discontent and help to maintain social order.
The GraceKennedy Group has moved in all of these directions. Their motives have varied, but there remains behind it all the clear and unequivocally expressed belief of
Carlton Alexander that it is, in any circumstances, the duty of a corporate citizen, as he described GraceKennedy & Co., Ltd., to, contribute to the society in which it is rooted. It is true that his pronouncements on this were most emphatic during the hard years of the later 1970s, and there cab be little doubt that he was influenced by the desire to arrest a growing social disorder which was unfavourably affecting his company’s business; but the masses who had no large business to protect were also anxiously concerned, and it is very likely that Carlton Alexander, had he been a worker in one of GraceKennedy’s factories, or a postman or a higgler or a gardener, would have been one of that concerned majority.
In considering the large development of what may be described in the current jargon as the ‘outreach programme’ of GraceKennedy & Co., Ltd., there are two central dramatis personae – both arriving on the Grace scene in 1979 – the Grace and Staff Community Development Foundation, and Miss Olive Lewin, in that year appointed Cultural Affairs Officer in the Grace Group.
Olive Lewin brought with her a wealth of talent and experience in music, teaching and research as well as her abiding interest in our national lore.
Christine Bell featured her appointment in the Grace News:
Proper direction of creative energies can make all the difference between a person being at peace with himself and contributing to life around him and a person not being able to control these and using them destructively….
This is the voice of Olive Lewin…. as she talks to me about what she refers to as ‘GraceKennedy Thinking’.
Olive Lewin’s own thinking was not in conflict:
I feel that one of the most important things in building a nation is getting people to appreciate the beauty of what is here. And one way of doing this is to use indigenous materials in cultural programmes.
…. When Grace Kennedy approached me and indicated that they were thinking in this direction, I jumped at the opportunity to continue doing music in a manner, which will enrich the daily lives of people….
And one aspect of the agreed cultural programme was the collection and documenting of traditional Jamaican songs.
Olive Lewin would build on what she found already in existence within the Grace Group. At National Processors Ltd., for instance, the staff had for some time been putting on light dramatic and musical entertainments for their own enjoyment. But she would also
innovate.
The first Grace Cultural Concert was held at St. Andrew’s High School Auditorium in 1980. Organizer and Director was Olive Lewin, and the occasion was for the entertainment of Grace staff, family and friends. The list of participants is revealing:
- The Grace Choir and Glee Club
- The Immaculate Conception Preparatory School
- The Grace Children’s Club
- The Majesty Gardens Basic School
- The Hillel Academy
- The Kingport Singers
- The Bellevue Occupational Therapy Department Choir.
In the same year, Olive Lewin introduced the first GraceKennedy talent day. The idea quickly caught on. On the next occasion, held at the YMCA auditorium at the end of October, there were displays of Art and Craft, Culinary Arts, Photography, Visual Arts, Performing Arts and a Fashion Show (Were the costumes provided from the Staff Commissary?). There were prizes. The Shield for Participation, or most entries, went to Grace Food Processors (Meat Division). Mr. Horace Davis announced the individual prizewinners, some of whom like Carmelita Pyne, Chiketa Brown and Elvita Taylor had won in more than one display. Horace Davis himself had won in only one, Photography, but it was the First Prize. Michelle Davis, who organized the Fashion Show, took Third Prize in song, coming behind Vernal Reid, known as the Grace Kitchens singing star, and Leo Ferguson who made joint claim to First Prize. Behind the scenes, Mrs. Florence Largie had laboured to ensure a smooth production.
Also in 1980, Olive Lewin worked with the Grace and Staff Community Development Foundation to run a series of workshops in Rae Town for children aged five to fourteen. An average daily attendance of over a hundred children worked with Miss Lewin and a small contingent of highly talented people: In Drama, Leonie Forbes-Harvey and Fae Ellington; in Art, Allison Stimpson; in Dance, Jackie Guy and Devon Shaw; and in Music, Olive Lewin assisted by Hazel Ramsey and a very special gentleman, Bernard Barrett. And they had been welcomed and assisted by the staff of St. Michael’s School and members of the community.
When should there be another series? Those were dark days:
It is hoped that when the area, which is now in the grip of serious tension, returns to normal, assistance can be given in cultural activities.
Western Kingston was, like the eastern side, then full of strife. ‘Due to the heightened tension and violence’, the Foundation’s directors decided to ‘to suspend person-to-person relationships at this time, until after elections have taken place’. In the meantime, work would be concentrated in Basic Schools and Day Care Centres.
The Grace and Staff Community Development Foundation, like Miss Lewin’s cultural programme, also had its less distinguished forebears in the Company. In early 1974, Mr. Harry Smith, a senior clerk at Kingston Wharves Ltd., with some of his colleagues had started a Charity Fund. About a third of the staff there agreed to have sums regularly deducted from their salaries to finance charitable donations. The first such, made in the same year, was %500 for the building fund of the Lopez Home for Mentally Handicapped Children on Golding Avenue near Papine. In 1975 they donated music and games equipment to the St. Christopher Home for the Deaf in Brown’s Town. They continue.
The idea of a Development Foundation had also formed among the staff of the Merchandising Division, and it was from there that the new Grace and Staff effort was to be extended to include all of the subsidiary and associated companies. The wider Foundation was proposed and founded by L. Sam Richards, an accountant in GraceKennedy & Co., Ltd. and a church leader and lay preacher in eastern Kingston. The inaugural General Meeting was held on July 24, and mid-year 268 employees were voluntary contributors. To every dollar they subscribed, GraceKennedy & Co. Ltd. added two. The Development Foundation was set up to assist income-producing efforts, training, sports, and community service in general.
It was in this year of positive and determined ‘outreach’ policy and action that Carlton Alexander announced his intention to tell the public what was being achieved by GraceKennedy.
In August 1980, the Board of Directors decided to establish the GraceKennedy Scholarship, valued at $5,000 a year and tenable at the University of the West Indies. Announcing the establishment of the Scholarship, Alexander remarked on the effects of economic crisis on the implementation of educational programmes, both formal, such as the developing CXC examinations, and informal, such as JAMAL literacy programme. This Scholarship, he said, was made available ‘…. in recognition of the need for educational, advancements at a time when there is a serious crisis facing education in this country’. The Scholarship would be awarded annually to the candidate who met the prescribed qualifications, on the recommendation of the Ministry of Education.
The GraceKennedy Group, operating through the PSOJ, would continue to collaborate with the Jamaica Teachers Association (JTA) in the furtherance of educational projects.
To mark the Sixtieth Anniversary of the founding of the Company, Peter Moss-Solomon put before the Board of Directors his memorandum to the Chairman proposing the establishment of a GraceKennedy Foundation to provide assistance to national projects,
social and welfare conditions, personal development and other deserving causes. After later discussion between the Chairman and the Prime Minister, the Foundation was launched on February 1, 1982 with an initial fund of $500,000.
Since their inception, the two Foundations have achieved much. The Grace and Staff funds have been used to set up individuals in small businesses; to provide basic relief for the needy in a variety of forms – clothing, work tools, school fees, beds, and many others. It became necessary to appoint a Projects Officer to screen and process applications for help and to follow up on assistance given as grants or advanced as loans. The larger Grace Foundation fund, with capitalization increasing up to a million dollars, has assisted in the development of the arts, in health and educational programmes (it now administers the GraceKennedy Scholarship), in skill-training, in sports, and elsewhere. In both cases the lists of beneficiaries would fill pages.
There are however, four particular projects, which deserve special record. In September 1983, GraceKennedy awarded a scholarship of $30,000 to enable postgraduate research to be carried out in the Department of History at the University of the West Indies. The topic, in memory of Luis Fred Kennedy, was appropriate. In 1989, Shirley J. Robertson submitted her completed thesis for the degree of Master of Philosophy in History: The Maritime History of Jamaica, 1900-1970. And, in 1984, the GraceKennedy Foundation
gave the SOS Children’s Village at Stony Hill, the ‘Luis Fred Kennedy Home’ to house nine children and their ‘house-mother’.
In 1990, the Carlton Alexander Memorial Fund was established with a capital grant from GraceKennedy & Co., Ltd. of $4.5 million. The GraceKennedy Foundation administers the fund, and one component is a Bursary Scheme for children of members of staff of GraceKennedy. Based on competitive application in which financial circumstances, academic performance and personal deportment will be the criteria, six scholarships – normally four at tertiary level and two at the secondary – will be offered annually to children of permanent employees of any of the seventy-six Grace companies, subsidiaries or associates. And, finally, Dr. Gordon V. Shirley, the 1974 Jamaica Scholar, was the first appointee to a newly-created post in the University of the West Indies: the Carlton Alexander Chair in the Department of Management Studies.
Endowments and donations receive notice in the public media on the dates of the particular events, and then the work goes on behind the scenes. There is, however, one very important component of the GraceKennedy programme that is daily brought to our notice: the Grace Kitchens and Consumer Centre. In 1969, ‘Grace Kitchens’ began at 14 Surbiton Road near Half Way Tree. The aim of this new enterprise was the establishment of better communication between Grace and the consumer. It was an inspired creation. The name kept the public reminded of ‘Grace, the Good Food People’; the kitchen is the home of good food, or should be, and if not, Grace Kitchens would help the housewife make it so. Culinary classes were to be held on the premises; a quality control laboratory would also be established there to ensure, and to convince people of, the excellence of Grace Products. Mrs. Doreen Kirkaldy was in charge.
With changing times and circumstances, Grace Kitchens and Consumer Centre, as it was renamed, moved into service in an impressive way, In 1972 GraceKennedy & Co., Ltd. instituted a nutrition programme in which nutritionists from the Kitchens went out into the schools to lecture on good low-cost meal planning and to demonstrate good low-cost meal preparation. At first the programme was offered only to secondary schools; then, in 1982, with the co-sponsorship of the Montego Bay Kiwanis Club, it moved into ten primary and all-age schools in St. James, and the annual expenditure was doubled to $100,000. In 1983, Mrs. Kirkaldy retired and was succeeded by Miss Heather Little-White.
In early 1984 the Centre was closed for three months for refurbishing and reopened in July. The programme, however, had not closed. In May, Child’s Month, nearly one hundred children in Places of Safety and Children’s Homes throughout the island had been helped. In half of the sixteen institutions visited, the nutritionists had been at work with their lectures and demonstrations and the provision of a hot, low-cost, but nutritious meal. In the other institutions, breakfast supplies were distributed.
By then, Grace Kitchens had established liaisons with teachers’ organizations, with 4-H clubs, church groups, the Library Service, and, of course, with the Ministries of Youth and Community Development and Health. A training scheme for household helpers was introduced. In 1985 came the next stage of development. Through a breakfast feeding programme in five primary schools and Children’s Homes in the Corporate Area, the Kitchens and Consumer Centre had served over 1,000 children with 10,000 breakfasts of crackers, cocoa and (need it be said?) Vienna Sausages – so good! The school breakfast programme has continued to expand. In October 1989, it was taken into St. Mary. Throughout the island in many schools and homes for children the Grace Kitchen’s Nutrition and Breakfast Programmes are in operation and in these hard times are increasingly in demand.
The expanding activities of the Grace Kitchens and Consumer Centre, now located on Hope Road, have been emphasized because they combine in obvious measure both the desire of GraceKennedy & Co., Ltd., like all other similar organizations, to advertise their wares, and also the Company’s aim to offer nourishment to the society in which it is rooted.
Roots
GraceKennedy and Co., Ltd. was described as ‘widely ramified and rich’ in the mid1970s. The Company had by that time invested in a wide range of enterprises, some highly profitable, others less so, but all together rewarding to the shareholders and permissive of further growth.
The first major acquisition had been that of Cecil de Cordova, also an importing and distributing firm, followed by a widening range of agencies. Then, a decade later, the first move into the hardware trade, later to be reinforced by the acquisition of the Sheffield and Rapid companies. None of this had posed any large, unfamiliar problems beyond the need to find managerial staff in the difficult days.
The next important step, into the food-processing business, brought new sorts of managerial and other skills into demand. As an importer and distributor, the Company’s operation depended on the punctual arrival of goods to be distributed and the efficiency with which the distribution was managed and carried out. When goods did not arrive in sufficient quantity and quality within the expected time, the resulting problems lay within the experience, even if not within the responsibility, of the Company’s staff. Food-processing, on the other hand, required not only the arrival in good order of the materials to be processed, but, equally important, their arrival in the required quantities, the correct admixture of ingredients to be processed, the proper maintenance and operation of the machinery used, the supervision of the actual processing procedure in order to meet standards of quality and the packaging of different finished products in a variety of appropriate containers to be supplied by others. It was in all this that GraceKennedy & Co., Ltd. began to lean on foreign expertise and advice in a local operation.
It was as a consequence of scarcity of materials for processing that Mable Tenn first suggested that the Company move into large-scale agricultural production, and a consequence of the scarcity of foreign exchange that led to the attempt to produce winter vegetables for export. GraceKennedy & Co., Ltd. has, since the failure of Halse Hall venture, been reluctant to engage as sole investor in any large agricultural enterprise. Now, more in keeping with their policy of commitment to national economic development and encouragement to others to produce, the Company guarantees markets and prices to farmers of the products (vegetable and animal) they require; and by demanding proper grading of the quality of produce they can do much to encourage the improvement of local farm practice. Thus, through the farmers, The Company has begun to spread its roots into the basically important source of national well being, namely our arable and pasture lands. Such a spread has long been achieved in the wholesale and retail distributive services by which the fruits of production find their way to the consuming public.
The migration of entrepreneurial and managerial personnel, which rapidly increased during the later 1970s, affected GraceKennedy & Co., Ltd. in ways already described. In addition, the migration of many Chinese and other wholesale and retail distributors of foodstuffs had two major consequences: it disrupted the Company’s established trading pattern, and it opened up opportunities for those with entrepreneurial ambitions who did not migrate.
In the 1970s, led by Carlton Alexander, GraceKennedy & Co., Ltd. embarked on a deliberate policy of helping some of those who wished to start out on their own in the wholesale and retail distributive trades. Throughout the parishes of Jamaica there are now scores of such businesses – wholesale and retail distributors of foodstuffs, agricultural supplies, and others – owned and operated by individuals who were originally aided by GraceKennedy in the acquisition and establishment of their enterprises. Most, but not all, were ambitious employees of the Company. For all, the procedures were much the same as in the following case.
Mr. X joined GraceKennedy & Co., Ltd. in the late 1960s as a salesman. For about ten years he worked on the North Coast and in Kingston. In the late 1970s, he located a supermarket whose owners had migrated. He proposed to acquire and operate it. His proposal had to be properly presented to the Board of GraceKennedy & Co., Ltd. The Board examined the proposal to determine whether it appeared to be economically viable and interviewed the applicant to see if he seemed to have the necessary experience, competence, and other more personal qualifications to support his endeavour. Satisfied on all counts, the Board approved a supply of goods on Special Account (to be sold and paid for within a specified period, usually a year but sometimes longer) and a Credit Account such as was allowed to other customers of the Company. Mr. X. rented his supermarket and began to trade. Recently, having years ago cleared his indebtedness, he obtained a much larger financial assistance enabling him to build his own premises and install more modern equipment.
There is hardly a large town in Jamaica in which there is not such a business originally sponsored by GraceKennedy & Co., Ltd. in order to assist a former employee. In the agreement there is no stipulation that the assisted person should continue to be a customer of GraceKennedy either in whole or part. Indeed, the only commitments made by the assisted person are for payment for the Special Account goods and for the satisfaction of the Company’s general arrangements for credit or any other foods requested and supplied.
And yet, years later, even those completely free of any financial indebtedness to GraceKennedy, remain faithful customers, taking anything from 50 per cent to 90 per cent of their current stock from them. The explanations are several.
GraceKennedy & Co., Ltd. (and some would more specifically name Carlton Alexander) was the provider who ‘set them up’, and even though there no formal strings attached, there remains ‘a sense of indebtedness’. Nonetheless, these are business people who would be unlikely to choose to see their business fail through thankfulness for assistance given and paid for years ago. There has to be more than a fading sense of gratitude. There is, as one partner in a wholesale business with another past employee of GraceKennedy & Co. Ltd. put it ‘…. having come from the Grace family one felt almost obliged to buy from them’.
Sense of ‘family’ is not quite the same as of ‘gratitude’. Moreover the sense of ‘family’ is felt on both sides. GraceKennedy managers and salesmen know those who used to work for the Company and treat them as ‘family’, concerned for their continuing welfare. But there are occasions, as more than one such retailer noted, when, because of the feeling of family loyalty, the GraceKennedy salesperson will sometimes give earlier and greater attention to others whose business is not secured by ties of ‘family’ loyalty.
There is more than loyalty. The service given by GraceKennedy & Co., Ltd. to their customers is generally acknowledged as reliable and considerate. There are other distributors who, in particular respects at different times and places, may surpass them; but there is no general recognition of a superior source of supply or of a superior sense of service. When the announcement was made by the Government in October 1991, of the impeding introduction of a General Consumption Tax, GraceKennedy & Co., Ltd. led
the way in arranging seminars at which the Company’s customers would be informed of the nature of the new tax, and of the procedures to be followed in adopting it. Loyalty apart, these are the expressed views of business people whose successful operations depend on good, reliable service.
Still more. Working for GraceKennedy & Co., Ltd., it is claimed, allowed those who sought to learn from experience to succeed:
We had good managers. That is very important. We had good managers at the top and in the middle to guide us…. All of what I know I learned there, going to them straight from school, that was there I learned about business…. They instilled in us a work ethic, which
I think today, is missing in so many young people…. The commitment is not there, and I hope the managers today are continuing to emphasize the importance of dedicated work…. The salary was reasonable and the operation of the commissary used to help to stretch the pay cheque. I don’t think they have that any more, but I think the staff would be very glad to have it back…. The same work ethic that was instilled in us we try to instill in the young people who work for us. We require 110% loyalty and commitment from them, just as Grace required from us…. And we try to help out in the local community that is again like we learned at GraceKennedy. It helps you know – those you help come to you.
Those whom GraceKennedy & Co., Ltd. helped to fill the gaps left by migration and other causes have now become the local root system of the Company’s distributive trade. They have carried with them some of the commonly held percepts of the successive heads of the Company – the importance of good work, the importance of good business service, and the importance of a wider concern to serve the community which supports them.
In any highly competitive environment, be it social, economic, or political, there will be found hard rivalry or the safer and convenient agreement to avoid it. Where there is no such agreement, social, economic, or political rivals attempt to outdo, or, negatively, to ‘run-down’ their competitors by ‘bad-mouthing’, by innuendo, by upstaging, or by sheer trickery. Big businesses are not built by the unacquisitive. The expansions of GraceKennedy & Co., Ltd. into so wide a range of enterprises have come about in a variety of
ways. There has been active policy in the acquisition of ailing but recoverable business; offers made by others wanting to liquidate their companies have been taken up; moves have been taken to fill vacant spaces in the productive or distributive spheres; and there have been, undeniably, occasions of hard competitive business practice.
The boundaries of acceptable behaviour in a world of hard competition are marked by commitment to one’s word, and by formal legality of action. Most competitors for supremacy, whether social, economic, or political have at one time or another sought to outdo or to ‘run-down’ a rival; but, in company with many others, GraceKennedy & Co. Ltd. have never, even in the darkest days, ‘gunned-down’ a rival.
Now on St. Valentine’s day, 1992, neither GraceKennedy & Co. Ltd., nor the country in which it has grown, would be easily recognizable to those who signed the first Memorandum and Articles of Association.
So much remains to be done; by government, by the private sector, by all, if the young Jamaican X is to find himself. GraceKennedy & Co., Ltd. have in the past opened many trails into the service of the national community -not from solely altruistic motives, it is true, but in the certain knowledge that the ‘goodwill’ which is so important to good business cannot be won by ‘good food’ alone. That has long been their stated GraceKennedyunderstanding of a wider responsibility, which does not diminish as the years go by.